How is Five Luxe rated?

Five Luxe scores 9.4/10 on Booking.com and 4.8/5 on Google.

How many guest reviews were analysed for Five Luxe?

HotelShortlist analysed 500 guest reviews for Five Luxe to build this verified profile.

Is Five Luxe a 5-star hotel?

Yes — Five Luxe is a 5-star property in Dubai.

How do I get the member rate?

HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Dubai

Five Luxe

Name: Five Luxe
Address: Dubai

★★★★★

9.4

Booking score

4.8

Google rating

8,699

Total reviews

★★★★★

Star rating

≈2025

Built / renovated

40+

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2025 ·Location 4.8

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Five Luxe Worth It? The Honest Verdict

9.4/10 Booking.com4.8/5 Google500 reviews read5-star

As of 25 September 2026, 500 guest reviews give Five Luxe 9.4/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Exceptionally attentive and genuinely warm staff who remember guest names, preferences, and go far beyond standard hospitality—from front desk to housekeeping to dining servers who recognize repeat visitors and recall previous orders 87 reviews.

Complaints

Noise and Room Complaints at Five Luxe: Which Rooms to Avoid

Extremely slow and chaotic check-in/check-out processes with wait times of 45 minutes to 2+ hours despite arriving at official times; insufficient reception staff relative to guest volume 8 reviews
Inappropriate guest atmosphere and safety concerns including openly solicited sex work by staff, intoxicated guests grabbing at female guests, and staff appearing aware of and permitting these behaviors 2 reviews
Valet parking system with mandatory usage, excessive wait times (1-2+ hours) to retrieve cars, high unexpected fees (50 AED for lost parking card), and visible car scratches from careless handling 6 reviews

Rooms to avoid

Rooms overlooking pool and beach areas experience daytime music and guest noise
Suite rooms with private pools can hear pool music and renovation sounds during day
Standard rooms report hearing other guests' door slams and music clearly due to thin walls

What guests praise

Five Luxe Reviews — What Guests Actually Say vs the Marketing

Five Luxe sells itself as a 5-star hotel. What guests repeat most:

Exceptionally attentive and genuinely warm staff who remember guest names, preferences, and go far beyond standard hospitality—from front desk to housekeeping to dining servers who recognize repeat visitors and recall previous orders 87 reviews
Stunning beachfront location directly on JBR with immediate access to The Walk, Marina shops, and restaurants; vibrant neighborhood feel without feeling isolated 64 reviews
Beautifully designed modern luxury spaces with thoughtful architectural details, high-end materials, and contemporary art; rooms feel curated and special rather than generic 58 reviews

Room requests

Which Room Should You Ask For at Five Luxe?

Ask for

5th floor advertised as 'quiet room' but still experiences daytime noise from pool/music
Higher floors (40th+) generally quieter than lower floors

Method

How HotelShortlist Researched Five Luxe

We read 500 public guest reviews of Five Luxe, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Five Luxe and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally attentive and genuinely warm staff who remember guest names, preferences, and go far beyond standard hospitality—from front desk to housekeeping to dining servers who recognize repeat visitors and recall previous orders (87×)

Stunning beachfront location directly on JBR with immediate access to The Walk, Marina shops, and restaurants; vibrant neighborhood feel without feeling isolated (64×)

Beautifully designed modern luxury spaces with thoughtful architectural details, high-end materials, and contemporary art; rooms feel curated and special rather than generic (58×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Extremely slow and chaotic check-in/check-out processes with wait times of 45 minutes to 2+ hours despite arriving at official times; insufficient reception staff relative to guest volume (8×)

Inappropriate guest atmosphere and safety concerns including openly solicited sex work by staff, intoxicated guests grabbing at female guests, and staff appearing aware of and permitting these behaviors (2×)

Valet parking system with mandatory usage, excessive wait times (1-2+ hours) to retrieve cars, high unexpected fees (50 AED for lost parking card), and visible car scratches from careless handling (6×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this find (3×)

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5 more watch-outs are visible to members.

Parking note. Problematic — Valet parking is mandatory with high wait times (1-2+ hours) and 50 AED fee if parking card lost; multiple reviews cite slow car retrieval and lack of direct guest access to parking lot.

What guests report

View

Higher floors (40th+) offer stunning panoramic views of Palm Jumeirah, Ain Dubai, and Arabian Gulf; some lower or side-facing rooms have limited or no sea view

Bed & mattress

Rooms praised for spacious, comfortable beds with quality bedding; extra rollaway beds are very uncomfortable wire frames covered in sheets (avoid if possible)

Bathroom & water

Inconsistent water pressure and difficult-to-control spray guns; hot water generally reliable but some rooms experience plumbing issues

Wi-Fi

Not mentioned in reviews; reliability/speed unknown

Breakfast

Breakfast quality highly praised with extensive variety and fresh options; worth experiencing at Cielo restaurant; some guests note portion sizes smaller at Tête à Tête

AC / heating

Heating/cooling appears reliable; no complaints about temperature control

Elevator

Available

Local knowledge

Book rooms on higher floors (40th+) for best views of Palm Jumeirah and Ain Dubai, away from street-level noise

Request early check-in explicitly at booking; expect 2-4 hour delays despite official 3pm check-in time

Avoid the sauna in spa-suite rooms unless you call ahead to verify it's functional; several guests reported broken control panels

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Room intel

Quiet rooms / wings

5th floor advertised as 'quiet room' but still experiences daytime noise from pool/music
Higher floors (40th+) generally quieter than lower floors

Noisy rooms to avoid

Rooms overlooking pool and beach areas experience daytime music and guest noise
Suite rooms with private pools can hear pool music and renovation sounds during day
Standard rooms report hearing other guests' door slams and music clearly due to thin walls

Extra charges guests were surprised by

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Character & facilities

Design & character 12% of reviews mention design

Contemporary luxury architecture with high-end materials and thoughtful details
Japanese-inspired fine dining spaces with red lanterns and atmospheric lighting
Vibrant, stylish beach club design reflecting Ibiza aesthetic

Gym & fitness Excellent

High-end professional equipment with advanced machines and cardio gear
Well-maintained dedicated gym space that guests describe as impressive
Includes sauna and indoor pool as part of fitness facilities

Family facilities

Kids' club with stationery, toys, games for children up to 10 years old
Dedicated children's pool separate from main pool area
Professional kids' club staff (Ms. Goodness, Ms. Joanne, Ms. Lily)
Family-friendly dining options and kids' menu items

Rooms & categories

46 room types

BEST VALUE

Luxe Sea View

1 King Bed

Sea view

Bed sheets not availablePremium beddingSmart TVBlackout drapes/curtainsEspresso makerDesigner toiletries

member rate per night

€———

Rate visible to members