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4.5/5

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Dubai - United Arab Emirates, Dubai

Waldorf Astoria Dubai International Financial Centre

★★★★★ Burj Daman - Al Mustaqbal St - Zaa'beel Second - DIFC - Dubai - United Arab Emirates
9.5
Booking score
4.8
Google rating
2,718
Total reviews
★★★★★
Star rating
≈2018
Built / renovated
46+
Highest floor guests reported
Engine scores ·Newness ≈2018 ·Location 4.8
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Waldorf Astoria Dubai International Financial Centre Worth It? The Honest Verdict

9.5/10 Booking.com4.8/5 Google2,718 reviews read5-star

As of 25 September 2026, 2,718 guest reviews give Waldorf Astoria Dubai International Financial Centre 9.5/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Exceptionally attentive and warm breakfast service staff (Gloria, Grace, Rikthi, Ahmed, Stephen, Saif, Karen, Natasha) who remember guest preferences, anticipate needs, and go above and beyond with personalized touches 95 reviews.

Pest check

Bed Bugs and Pest Reports at Waldorf Astoria Dubai International Financial Centre — What 2,718 Reviews Say

None of the 2,718 guest reviews we read for Waldorf Astoria Dubai International Financial Centre mention bed bugs, cockroaches, mice or other pests.

Complaints

Noise and Room Complaints at Waldorf Astoria Dubai International Financial Centre: Which Rooms to Avoid

  • Pervasive and overpowering fragrance/perfume in common areas and lobby that some guests found overwhelming and unpleasant 2 reviews
  • Persistent smoke and hookah/shisha smell from cigar lounge that permeates lobby and nearby guest rooms despite premium property standards 2 reviews
  • Breakfast buffet cleared at sharp 11 AM without advance warning or courtesy notice to guests still dining
Rooms to avoid
  • Rooms adjacent to cigar lounge affected by smoke and occasional music noise
  • Pool-facing rooms may experience construction noise during morning hours
What guests praise

Waldorf Astoria Dubai International Financial Centre Reviews — What Guests Actually Say vs the Marketing

Waldorf Astoria Dubai International Financial Centre sells itself as a 5-star hotel. What guests repeat most:

  • Exceptionally attentive and warm breakfast service staff (Gloria, Grace, Rikthi, Ahmed, Stephen, Saif, Karen, Natasha) who remember guest preferences, anticipate needs, and go above and beyond with personalized touches 95 reviews
  • Outstanding front desk and reception team (Rachel, Aynur, Ayantika, Nandar, Abdulrahman, Ahmed) providing seamless check-in, professional assistance, and personalized guest recognition throughout stays 78 reviews
  • Luxury rooms that are spacious, pristinely clean, elegantly designed with modern amenities, high-quality linens, and stunning panoramic views of Dubai skyline, Burj Khalifa, and Museum of the Future 112 reviews
Room requests

Which Room Should You Ask For at Waldorf Astoria Dubai International Financial Centre?

Ask for
  • Higher floors (40th floor mentioned as particularly quiet and peaceful)
Method

How HotelShortlist Researched Waldorf Astoria Dubai International Financial Centre

We read 2,718 public guest reviews of Waldorf Astoria Dubai International Financial Centre, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Waldorf Astoria Dubai International Financial Centre and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally attentive and warm breakfast service staff (Gloria, Grace, Rikthi, Ahmed, Stephen, Saif, Karen, Natasha) who remember guest preferences, anticipate needs, and go above and beyond with personalized touches (95×)
Outstanding front desk and reception team (Rachel, Aynur, Ayantika, Nandar, Abdulrahman, Ahmed) providing seamless check-in, professional assistance, and personalized guest recognition throughout stays (78×)
Luxury rooms that are spacious, pristinely clean, elegantly designed with modern amenities, high-quality linens, and stunning panoramic views of Dubai skyline, Burj Khalifa, and Museum of the Future (112×)
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this findi(52×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full(73×)
5 more positive findings visible to members.

Watch-outs · 8 recorded

Pervasive and overpowering fragrance/perfume in common areas and lobby that some guests found overwhelming and unpleasant (2×)
Persistent smoke and hookah/shisha smell from cigar lounge that permeates lobby and nearby guest rooms despite premium property standards (2×)
Breakfast buffet cleared at sharp 11 AM without advance warning or courtesy notice to guests still dining (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full M (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Memb (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in f (1×)
5 more watch-outs are visible to members.
Parking note. Problematic — Valet-only parking despite website advertising self-parking; guest reported rental car damaged by valet service.
Guest sentiment — 2,718 rated reviews
96% positive (2,605)2% neutral (49)2% negative (64)

Review history 2,718 dated reviews · 2018-11 → 2026-09

12345201820192020202120222023202420252026
Monthly average (1–5)Smoothed trendReview volume
Review counts: 2,718 Google

What the trend suggests

Issue resolved2020-Q4 – 2026-Q385% confidence
COVID-era operational concerns (staff engagement, public area cleanliness, breakfast arrangement issues) cited in 2020-Q4 reviews are absent from all subsequent quarters through 2026-Q3. A single 2★ review in 2020-Q4 complained 'Hotel not corona-proof, 3/4 staff not really interested in their job, public areas not cleaned well.' No equivalent complaints appear in later periods, suggesting operational protocols were implemented and sustained.
Possible recovery2020-01 – 2020-1278% confidence
Following the 2020-04 gap (0 reviews, likely COVID-related travel disruption), ratings recovered and stabilized. 2020-01 through 2020-03 averaged 4.71; after the gap, 2020-05 through 2020-12 averaged 4.68, maintaining consistency through the year. By 2020-11 and 2020-12, ratings reached 5.0 and 4.78 respectively with 12–27 reviews, indicating sustained high satisfaction post-reopening.
Issue resolved2022-Q1 – 2026-Q372% confidence
Service inconsistencies and operational lapses (in-room food quality, slow phone response, check-in service variations) documented in 2022-Q1 reviews are notably absent from 2022-Q2 onward through 2026-Q3. A 2022-Q1 review noted 'In room food inedible' and 'Personal assistants/front desk don't pick up phone calls.' Subsequent quarters show overwhelmingly consistent praise for responsiveness, room service, and staff professionalism, suggesting process improvements.
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What guests report

View
Spectacular panoramic city views from higher floors; skyline, Burj Khalifa, Museum of the Future, and Sheikh Zayed Road visible from most rooms; lower floors or utility-side rooms have obstructed views
Bed & mattress
Extremely comfortable, luxurious mattresses and high-quality linens that consistently praised as some of the best guest has experienced; premium bedding enhances restful sleep
Bathroom & water
Beautifully appointed with excellent water pressure, hot water reliability, deep soaking tubs, double sinks in some suites, luxury toiletries (Aesop brand), and spa-like atmosphere
Wi-Fi
Seamless and reliable internet connection throughout property for work and streaming
Breakfast
Outstanding quality and worth it; diverse buffet with fresh ingredients, excellent à la carte options, premium coffee, made-to-order items, and consistent execution
AC / heating
Reliable climate control with guests able to request specific temperature settings; staff proactively checks comfort preferences
Elevator
Available

Hotel team

General Manager
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Director of Operations
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Director of Human Resources
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Sales Manager
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Food and Beverage Supervisor & Departmental Trainer
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Assistant Government Relations Manager
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Assistant Marketing Manager
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Waitress
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Local knowledge

Request a room away from the cigar lounge if you're sensitive to smoke odors, as the scent can permeate common areas and nearby rooms
Arrive early for breakfast if you want optimal seating; staff clear the buffet promptly at 11 AM with little advance notice
The hotel lobby is on the 18th floor, not ground level—look for signage or ask about elevator directions to avoid confusion
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Room intel

Quiet rooms / wings
  • Higher floors (40th floor mentioned as particularly quiet and peaceful)
Noisy rooms to avoid
  • Rooms adjacent to cigar lounge affected by smoke and occasional music noise
  • Pool-facing rooms may experience construction noise during morning hours
Extra charges guests were surprised by
  • Members see this finding in full Members see this finding in full Memb
  • Members see this finding in full Members see this finding in full Me
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Character & facilities

Design & character 1% of reviews mention design
  • Art Deco aesthetic with mid-century modern furnishings described as timeless, elegant, and architecturally distinctive
  • Thoughtfully designed lobby on 18th floor creating intimate boutique hotel feel despite luxury scale; scented corridors and artistic installations throughout property
  • Beautiful and carefully curated interior design across rooms and common areas reflecting luxury without ostentation, blending modern and classic elements harmoniously
Gym & fitness Excellent
  • Well-equipped fitness facility with proper weights, machines, cardio equipment, and water/protein drinks readily available at stations
  • Amazing views from gym areas during workouts
  • Functional and adequately maintained with good selection of contemporary fitness equipment
Family facilities
  • Pillow menu including boomerang pillow option for children
  • Kids-friendly pool with adult supervision requirement for safety (11-12 year olds not allowed alone)
  • Spacious family rooms suitable for multiple occupants
  • Restaurant staff accommodating special meal requests and allergies for children

Rooms & categories

41 room types
BEST VALUE
King Deluxe Room City View
King Deluxe Room City View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 2
King Deluxe Room D I F C Skyline View
King Deluxe Room D I F C Skyline View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 3
King Grand Deluxe Room City View
King Grand Deluxe Room City View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 4
King Corner Room Skyline View
King Corner Room Skyline View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
€———
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OPTION 5
Two Queen Beds Premier Room City View
Two Queen Beds Premier Room City View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
€———
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OPTION 6
King Premier Room City View
King Premier Room City View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
€———
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OPTION 7
Twin/double Room - De Luxe - City View
Twin/double Room - De Luxe - City View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
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OPTION 8
King Premier Room D I F C Skyline View
King Premier Room D I F C Skyline View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 9
Two Queen Beds Premier Room Skyline View
Two Queen Beds Premier Room Skyline View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 10
Room, King Bed, Corner
Room, King Bed, Corner
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 11
Double With Views
Double With Views
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 12
Premier,city View
Premier,city View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 13
Premier Quadruple Room With Skyline View (2 Full Double Beds)
Premier Quadruple Room With Skyline View (2 Full Double Beds)
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
€———
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OPTION 14
Corner Room
Corner Room
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 15
Triple Room - Premium
Triple Room - Premium
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 16
Triple Room
Triple Room
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 17
King Premier Suite Dubai Downtown View
King Premier Suite Dubai Downtown View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 18
Deluxe, King Bed, Kuala Lumpur View
Deluxe, King Bed, Kuala Lumpur View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
€———
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OPTION 19
Grand Family Room
Grand Family Room
Tea/Coffee makerInternet facilitiesShowerBathSafety deposit boxTV
member rate per night
€———
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OPTION 20
King Grand Premier Suite Dubai Downtown View
King Grand Premier Suite Dubai Downtown View
Smooth flooring in roomSmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 21
Premier Double Suite (full Double Bed) (bed Type Is Subject To Availability, Extra Bed Not Included)
Premier Double Suite (full Double Bed) (bed Type Is Subject To Availability, Extra Bed Not Included)
Premium beddingBlackout drapes/curtainsChildren's dinnerwareBidetEspresso makerIn-room safe (laptop compatible)
member rate per night
€———
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OPTION 22
Grand, Deluxe, King Bed, City View
Grand, Deluxe, King Bed, City View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 23
Premier, 2 Queen Beds, With View
Premier, 2 Queen Beds, With View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
€———
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OPTION 24
Premier, King Bed, Kuala Lumpur View
Premier, King Bed, Kuala Lumpur View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 25
Room, King Bed, Skyline View, Corner
Room, King Bed, Skyline View, Corner
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 26
Suite
Suite
Premium beddingBlackout drapes/curtainsChildren's dinnerwareBidetEspresso makerIn-room safe (laptop compatible)
member rate per night
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OPTION 27
King Corner Suite Panoramic View
King Corner Suite Panoramic View
Tea/Coffee makerInternet facilitiesShowerBathSafety deposit boxTV
member rate per night
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OPTION 28
King Grand Corner Suite Panoramic View
King Grand Corner Suite Panoramic View
Tea/Coffee makerInternet facilitiesShowerBathSafety deposit boxTV
member rate per night
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OPTION 29
Premier Grand Double Suite (full Double Bed) (bed Type Is Subject To Availability, Extra Bed Not Included)
Premier Grand Double Suite (full Double Bed) (bed Type Is Subject To Availability, Extra Bed Not Included)
Premium beddingBlackout drapes/curtainsChildren's dinnerwareBidetEspresso makerIn-room safe (laptop compatible)
member rate per night
€———
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OPTION 30
Grand Family Set Two Adjacent Rooms , 1 King Bed And 1 Queen Bed , Room Only | Amenities:free Wifi,free Valet Parking (package Deal)
Grand Family Set Two Adjacent Rooms , 1 King Bed And 1 Queen Bed , Room Only | Amenities:free Wifi,free Valet Parking (package Deal)
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
€———
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OPTION 31
Corner Double Suite With Skyline View (full Double Bed) (king Size Bed, Extra Bed Not Included, Corner Room)
Corner Double Suite With Skyline View (full Double Bed) (king Size Bed, Extra Bed Not Included, Corner Room)
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 32
Corner Grand Double Suite With Skyline View (full Double Bed) (king Size Bed, Extra Bed Not Included, Corner Room)
Corner Grand Double Suite With Skyline View (full Double Bed) (king Size Bed, Extra Bed Not Included, Corner Room)
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
€———
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OPTION 33
Grand, Premium, Suite, King Bed, With View
Grand, Premium, Suite, King Bed, With View
Premium beddingBlackout drapes/curtainsChildren's dinnerwareBidetEspresso makerIn-room safe (laptop compatible)
member rate per night
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OPTION 34
Skyline View Grand Corner King Suite
Skyline View Grand Corner King Suite
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
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OPTION 35
Premier, Suite, King Bed, With View
Premier, Suite, King Bed, With View
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
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OPTION 36
Corner Double Suite With Skyline View (full Double Bed) (bed Type Is Subject To Availability, Extra Bed Not Included, Corner Room)
Corner Double Suite With Skyline View (full Double Bed) (bed Type Is Subject To Availability, Extra Bed Not Included, Corner Room)
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
€———
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OPTION 37
Corner Grand Double Suite With Skyline View (full Double Bed) (bed Type Is Subject To Availability, Extra Bed Not Included, Corner Room)
Corner Grand Double Suite With Skyline View (full Double Bed) (bed Type Is Subject To Availability, Extra Bed Not Included, Corner Room)
Smooth flooring in roomNon-SmokingTelevisionDesk chairTurndown servicePremium bedding
member rate per night
€———
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OPTION 38
Grand, Family
Grand, Family
Tea/Coffee makerInternet facilitiesShowerBathSafety deposit boxTV
member rate per night
€———
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OPTION 39
King Corner Suite With Panoramic View
King Corner Suite With Panoramic View
Tea/Coffee makerInternet facilitiesShowerBathSafety deposit boxTV
member rate per night
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OPTION 40
Presidential Suite With 180-degree Dubai View
Presidential Suite With 180-degree Dubai View
Premium beddingBlackout drapes/curtainsChildren's dinnerwareBidetEspresso makerIn-room safe (laptop compatible)
member rate per night
€———
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OPTION 41
Presidential Suite, 1 King Bed
Presidential Suite, 1 King Bed
Premium beddingBlackout drapes/curtainsChildren's dinnerwareBidetEspresso makerIn-room safe (laptop compatible)
member rate per night
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Questions about Waldorf Astoria Dubai International Financial Centre

How is Waldorf Astoria Dubai International Financial Centre rated?
Waldorf Astoria Dubai International Financial Centre scores 9.5/10 on Booking.com and 4.8/5 on Google.
How many guest reviews were analysed for Waldorf Astoria Dubai International Financial Centre?
HotelShortlist analysed 2,718 guest reviews for Waldorf Astoria Dubai International Financial Centre to build this verified profile.
Is Waldorf Astoria Dubai International Financial Centre a 5-star hotel?
Yes — Waldorf Astoria Dubai International Financial Centre is a 5-star property in Dubai.
What do guests love about Waldorf Astoria Dubai International Financial Centre?
The most-mentioned positive in guest reviews: Exceptionally attentive and warm breakfast service staff (Gloria, Grace, Rikthi, Ahmed, Stephen, Saif, Karen, Natasha) who remember guest preferences, anticipate needs, and go above and beyond with personalized touches
How do I get the member rate?
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How Waldorf Astoria Dubai International Financial Centre Compares to Other Dubai Hotels

Waldorf Astoria Dubai International Financial Centre: Booking.com 9.5/10, 5-star. Other researched hotels in Dubai:

See all verified hotels in Dubai →

Review data verified & refreshed 2026-09-25.