How is Jumeirah Living World Trade Centre Dubai rated?

Jumeirah Living World Trade Centre Dubai scores 9.0/10 on Booking.com and 4.5/5 on Google.

How many guest reviews were analysed for Jumeirah Living World Trade Centre Dubai?

HotelShortlist analysed 396 guest reviews for Jumeirah Living World Trade Centre Dubai to build this verified profile.

Is Jumeirah Living World Trade Centre Dubai a 5-star hotel?

Yes — Jumeirah Living World Trade Centre Dubai is a 5-star property in Dubai.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Dubai

Jumeirah Living World Trade Centre Dubai

Name: Jumeirah Living World Trade Centre Dubai
Address: Dubai

★★★★★

9.0

Booking score

4.5

Google rating

392

Total reviews

★★★★★

Star rating

≈2013

Built / renovated

30+

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2013 ·Location 4.5

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Jumeirah Living World Trade Centre Dubai Worth It? The Honest Verdict

9.0/10 Booking.com4.5/5 Google396 reviews read5-star

As of 25 September 2026, 396 guest reviews give Jumeirah Living World Trade Centre Dubai 9.0/10 on Booking.com and 4.5/5 on Google.

Most-repeated praise: Exceptionally warm and attentive restaurant and breakfast staff, particularly Anoma and Sham, who consistently deliver personalized service, remember guest names and dietary preferences, and maintain genuine smiles even during long shifts. 34 reviews.

Complaints

Noise and Room Complaints at Jumeirah Living World Trade Centre Dubai: Which Rooms to Avoid

Inconsistent room cleanliness and maintenance standards with reports of bed bugs, foul odors from bathroom drains, unpleasant chlorine smells, and inadequate housekeeping despite five-star positioning. 12 reviews
Inflexible reception and management staff, particularly named staff like Badr and Milad, who enforce policies rigidly without empathy or customer-first problem solving, treating guests dismissively. 7 reviews
Inadequate communication about booking discrepancies, guest capacity limits, and property policies upfront, leading to confusion between website room descriptions and actual accommodations received. 5 reviews

Rooms to avoid

Lower basement-level rooms facing parking areas experience car noise and lights at night
Rooms near parking lot entrance experience loud sports cars and vehicle movement noise

What guests praise

Jumeirah Living World Trade Centre Dubai Reviews — What Guests Actually Say vs the Marketing

Jumeirah Living World Trade Centre Dubai sells itself as a 5-star hotel. What guests repeat most:

Exceptionally warm and attentive restaurant and breakfast staff, particularly Anoma and Sham, who consistently deliver personalized service, remember guest names and dietary preferences, and maintain genuine smiles even during long shifts. 34 reviews
Spacious, well-furnished duplex and multi-bedroom apartments with separate bathrooms, full kitchens, modern appliances, and whirlpool baths offering genuine home-like comfort for families and extended stays. 28 reviews
Prime central location within World Trade Centre, walking distance to Dubai Mall, Downtown Dubai, and DWTC exhibitions with easy access via Metro and major attractions. 31 reviews

Room requests

Which Room Should You Ask For at Jumeirah Living World Trade Centre Dubai?

Ask for

Higher floors (30th floor restaurant area mentioned as quiet and pleasant)
Rooms with Burj Khalifa-facing balconies generally quieter than parking-lot-facing rooms

Method

How HotelShortlist Researched Jumeirah Living World Trade Centre Dubai

We read 396 public guest reviews of Jumeirah Living World Trade Centre Dubai, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Jumeirah Living World Trade Centre Dubai and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm and attentive restaurant and breakfast staff, particularly Anoma and Sham, who consistently deliver personalized service, remember guest names and dietary preferences, and maintain genuine smiles even during long shifts. (34×)

Spacious, well-furnished duplex and multi-bedroom apartments with separate bathrooms, full kitchens, modern appliances, and whirlpool baths offering genuine home-like comfort for families and extended stays. (28×)

Prime central location within World Trade Centre, walking distance to Dubai Mall, Downtown Dubai, and DWTC exhibitions with easy access via Metro and major attractions. (31×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Inconsistent room cleanliness and maintenance standards with reports of bed bugs, foul odors from bathroom drains, unpleasant chlorine smells, and inadequate housekeeping despite five-star positioning. (12×)

Inflexible reception and management staff, particularly named staff like Badr and Milad, who enforce policies rigidly without empathy or customer-first problem solving, treating guests dismissively. (7×)

Inadequate communication about booking discrepancies, guest capacity limits, and property policies upfront, leading to confusion between website room descriptions and actual accommodations received. (5×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this f (6×)

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5 more watch-outs are visible to members.

Parking note. Comfortable — Multiple reviews praise free valet parking at main lobby, ample self-parking with EV charging stations, and courteous parking attendants.

What guests report

View

Upper floors and apartments on Burj Khalifa side offer stunning views; lower basement-level rooms face parking areas with car lights and noise

Bed & mattress

Varied comfort levels; some mattresses are firm/deformed at ends causing discomfort; others are described as very comfortable

Bathroom & water

Modern bathrooms with whirlpool baths, multiple showers; strong chlorine smell in water reported in some units; bathtub plugs malfunction

Wi-Fi

Free Wi-Fi mentioned in amenities but guests rarely comment on speed or reliability

Breakfast

High-quality international buffet with fresh items; limited seating area during peak hours; excellent à la carte egg menu and custom options

AC / heating

Generally reliable and effective; provides strong cooling; occasional unit failures reported during electrical outages

Elevator

Unreliable

Local knowledge

Request higher floors if available—lower floors face parking areas with car lights and noise at night; upper floors have better Burj Khalifa and Dubai skyline views.

Book breakfast at Olivine on the 30th floor for exceptional service by staff like Anoma and Sham; arrive early as breakfast area has limited seating.

Clarify guest capacity policies and late checkout terms in writing during booking confirmation; do not rely on verbal assurances from previous stays.

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Room intel

Quiet rooms / wings

Higher floors (30th floor restaurant area mentioned as quiet and pleasant)
Rooms with Burj Khalifa-facing balconies generally quieter than parking-lot-facing rooms

Noisy rooms to avoid

Lower basement-level rooms facing parking areas experience car noise and lights at night
Rooms near parking lot entrance experience loud sports cars and vehicle movement noise

Extra charges guests were surprised by

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Character & facilities

Design & character 1% of reviews mention design

Interior design at reception lobby with impressive paintings
Stylish and luxury contemporary apartment design

Gym & fitness Basic

Outdated 1980s-style equipment that has not been replaced in nearly a decade
Broken and cheap equipment with poor maintenance and cleanliness standards
Unprofessional staff with trainers rarely assisting clients or greeting residents

Family facilities

Dedicated kids club with supervised activities and trained caregivers
Separate family-friendly children's pool with lifeguards and safety vests
Play areas and spaces designed for young children
Kids' breakfast menu options available at restaurant

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