How is Raffles Dubai rated?

Raffles Dubai scores 9.0/10 on Booking.com and 4.8/5 on Google.

How many guest reviews were analysed for Raffles Dubai?

HotelShortlist analysed 500 guest reviews for Raffles Dubai to build this verified profile.

Is Raffles Dubai a 5-star hotel?

Yes — Raffles Dubai is a 5-star property in Dubai.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Dubai

Raffles Dubai

Name: Raffles Dubai
Address: Dubai

★★★★★

9.0

Booking score

4.8

Google rating

10,508

Total reviews

★★★★★

Star rating

≈2024

Built / renovated

28+

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2024 ·Location 4.8

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Raffles Dubai Worth It? The Honest Verdict

9.0/10 Booking.com4.8/5 Google500 reviews read5-star

As of 25 September 2026, 500 guest reviews give Raffles Dubai 9.0/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Exceptionally attentive and warm staff across all departments who anticipate guest needs before being asked, remember room numbers and guest preferences by name, and consistently go above and beyond their duties with genuine hospitality 142 reviews.

Complaints

Noise and Room Complaints at Raffles Dubai: Which Rooms to Avoid

Check-in process marred by lack of communication about room readiness, delays in receiving keys, incorrect room assignments (smoking instead of non-smoking), and waitstaff not acknowledging special occasions like anniversaries despite prior notification 4 reviews
Air conditioning system with extremely loud motor noise that sounds like a car engine running constantly, making sleep difficult even when AC must remain on due to extreme heat 2 reviews
Some rooms affected by street noise and highway traffic from opposite direction, particularly noticeable in skyline view rooms and pool area creating disturbance despite otherwise peaceful hotel ambiance 3 reviews

Rooms to avoid

Unit 6325 with extremely loud AC motor in master bedroom
Skyline view rooms and pool-adjacent rooms affected by highway traffic noise
Lower floor rooms closer to street noise
Rooms overlooking construction sites during renovation periods

What guests praise

Raffles Dubai Reviews — What Guests Actually Say vs the Marketing

Raffles Dubai sells itself as a 5-star hotel. What guests repeat most:

Exceptionally attentive and warm staff across all departments who anticipate guest needs before being asked, remember room numbers and guest preferences by name, and consistently go above and beyond their duties with genuine hospitality 142 reviews
Exceptionally spacious rooms with high-quality furnishings, marble bathrooms with deep soaking tubs and walk-in showers, comfortable king-sized beds with luxury linens, and thoughtful amenities like robes, slippers, daily fruit, and coffee machines 118 reviews
Breakfast service that is outstanding in both quality and variety, featuring fresh ingredients, perfectly cooked à la carte hot dishes alongside generous buffet selection, with attentive servers who remember guest preferences and deliver food at ideal temperatures 97 reviews

Room requests

Which Room Should You Ask For at Raffles Dubai?

Ask for

Garden/courtyard-facing rooms quieter than street-facing
Interior courtyard rooms less affected by traffic
Higher floors generally quieter away from street level

Method

How HotelShortlist Researched Raffles Dubai

We read 500 public guest reviews of Raffles Dubai, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Raffles Dubai and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally attentive and warm staff across all departments who anticipate guest needs before being asked, remember room numbers and guest preferences by name, and consistently go above and beyond their duties with genuine hospitality (142×)

Exceptionally spacious rooms with high-quality furnishings, marble bathrooms with deep soaking tubs and walk-in showers, comfortable king-sized beds with luxury linens, and thoughtful amenities like robes, slippers, daily fruit, and coffee machines (118×)

Breakfast service that is outstanding in both quality and variety, featuring fresh ingredients, perfectly cooked à la carte hot dishes alongside generous buffet selection, with attentive servers who remember guest preferences and deliver food at ideal temperatures (97×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full M(73×)

5 more positive findings visible to members.

Watch-outs · 8 recorded

Check-in process marred by lack of communication about room readiness, delays in receiving keys, incorrect room assignments (smoking instead of non-smoking), and waitstaff not acknowledging special occasions like anniversaries despite prior notification (4×)

Air conditioning system with extremely loud motor noise that sounds like a car engine running constantly, making sleep difficult even when AC must remain on due to extreme heat (2×)

Some rooms affected by street noise and highway traffic from opposite direction, particularly noticeable in skyline view rooms and pool area creating disturbance despite otherwise peaceful hotel ambiance (3×)

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5 more watch-outs are visible to members.

Parking note. Adequate — Valet parking available and guests mention it positively; one review noted having to park car themselves upon arrival due to lack of valet availability.

What guests report

View

Skyline view rooms with Burj Khalifa views highly praised; garden-facing rooms peaceful; some rooms overlook creek area; skyline rooms may have highway noise; sea view claims sometimes mismatched with actual views

Bed & mattress

King-sized beds described as exceptionally comfortable with luxury linens and high-quality mattresses that promote excellent sleep quality

Bathroom & water

Marble bathrooms with deep soaking tubs, walk-in showers, excellent rain showers praised for quality, though hot water issues reported in a few instances with lukewarm/borderline cold showers

Wi-Fi

Very strong Wi-Fi connectivity praised by business travelers; reliable for streaming and work purposes; no major connectivity issues reported

Breakfast

Outstanding quality with generous à la carte hot dishes cooked to order alongside extensive buffet selection featuring Middle Eastern, Asian, and European options; highly praised freshness and variety; worth the inclusion or upgrade

AC / heating

Generally reliable cooling system maintaining comfortable temperatures throughout hotel; one room had extremely loud AC motor requiring resolution; few reports of AC performance issues in specific rooms

Elevator

Unknown - not specifically mentioned in reviews

Local knowledge

Book a Club Room for access to included afternoon tea (2-4pm) and evening canapés with cocktails (5-7pm or 6-8pm depending on season) — excellent value add-on

Request a room overlooking the garden/courtyard rather than street-facing to minimize traffic and highway noise

Breakfast includes both generous buffet AND à la carte hot dishes — ask servers to prepare items fresh rather than pre-plating to ensure quality

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Room intel

Quiet rooms / wings

Garden/courtyard-facing rooms quieter than street-facing
Interior courtyard rooms less affected by traffic
Higher floors generally quieter away from street level

Noisy rooms to avoid

Unit 6325 with extremely loud AC motor in master bedroom
Skyline view rooms and pool-adjacent rooms affected by highway traffic noise
Lower floor rooms closer to street noise
Rooms overlooking construction sites during renovation periods

Extra charges guests were surprised by

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Character & facilities

Design & character 15% of reviews mention design

Iconic pyramid-shaped architecture inspired by ancient Egypt with distinctive silhouette
Elegant interiors blending modern luxury with Egyptian and Middle Eastern cultural design touches including majestic chandeliers, handcrafted ornaments, and rich fabrics
Beautiful gardens and oasis atmosphere with lush greenery and bird life creating peaceful urban retreat despite central Dubai location

Gym & fitness Decent

Functional gym with proper weights, machines, and cardio equipment that meets basic guest needs
Well-maintained facility kept clean alongside pool and spa amenities
Adequate size and equipment though not extensively described in reviews

Family facilities

Small heated pool specifically for toddlers
Playground and activity areas for children
Family-friendly amenities and attentive staff trained to welcome children
Pool area with lifeguards and safe environment for children to play

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