How is Sheraton Jumeirah Beach Resort rated?

Sheraton Jumeirah Beach Resort scores 9.4/10 on Booking.com and 4.4/5 on Google.

How many guest reviews were analysed for Sheraton Jumeirah Beach Resort?

HotelShortlist analysed 500 guest reviews for Sheraton Jumeirah Beach Resort to build this verified profile.

Is Sheraton Jumeirah Beach Resort a 5-star hotel?

Yes — Sheraton Jumeirah Beach Resort is a 5-star property in Dubai.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

1.5/5

Not on the HotelShortlist: Noise complaints in 4% of guest reviews; Guests report hidden fees.

Dubai

Sheraton Jumeirah Beach Resort

Name: Sheraton Jumeirah Beach Resort
Address: Dubai

★★★★★

9.4

Booking score

4.4

Google rating

1,454

Total reviews

★★★★★

Star rating

≈2013

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2013 ·Location 4.4

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Sheraton Jumeirah Beach Resort Worth It? The Honest Verdict

9.4/10 Booking.com4.4/5 Google500 reviews read5-star

As of 25 September 2026, 500 guest reviews give Sheraton Jumeirah Beach Resort 9.4/10 on Booking.com and 4.4/5 on Google.

Most-repeated praise: Exceptionally warm and professional staff throughout all departments who consistently greet guests by name, remember preferences, and go above and beyond with personal touches like birthday cakes, room decorations, and handwritten welcome notes 127 reviews.

Complaints

Noise and Room Complaints at Sheraton Jumeirah Beach Resort: Which Rooms to Avoid

Persistent noise disturbances from nightclubs playing music until 2-3 AM, multiple competing restaurant/bar music systems playing simultaneously at excessive volume, and construction noise as early as 7:30 AM, making sleep and relaxation impossible despite 'quiet' room requests 18 reviews
Shower privacy design flaw with frosted glass partition that clearly shows body silhouettes to anyone in the bedroom, creating serious discomfort particularly for families with children and compromising guest dignity 7 reviews
Poor room maintenance including hair and debris in showers, damp bedding, musty odors from humidity, thin walls with inadequate soundproofing allowing neighbor noise and conversations to be heard, and general cleanliness oversights in some rooms 8 reviews

Rooms to avoid

Rooms adjacent to Bla Bla nightclub experience music until 2-3 AM
Lower floors near pool/bar areas with competing loud music
Connected rooms (adjoining doors) have poor soundproofing

What guests praise

Sheraton Jumeirah Beach Resort Reviews — What Guests Actually Say vs the Marketing

Sheraton Jumeirah Beach Resort sells itself as a 5-star hotel. What guests repeat most:

Exceptionally warm and professional staff throughout all departments who consistently greet guests by name, remember preferences, and go above and beyond with personal touches like birthday cakes, room decorations, and handwritten welcome notes 127 reviews
Breakfast buffet offers outstanding variety, freshness, and quality with rotating menus, accommodating chefs who prepare custom dishes for dietary restrictions, and attentive service from memorable staff members like Demi, Dil, and Ari 94 reviews
Prime beachfront location with direct private beach access, stunning views of Ain Dubai and surrounding areas, walkable proximity to JBR restaurants, shops, and nightlife, making it an ideal base for exploring Dubai 89 reviews

Room requests

Which Room Should You Ask For at Sheraton Jumeirah Beach Resort?

Ask for

Sea-view/beach-side rooms away from nightclub area
Higher floors reported as quieter than lower floors
Rooms away from Bla Bla nightclub side

Method

How HotelShortlist Researched Sheraton Jumeirah Beach Resort

We read 500 public guest reviews of Sheraton Jumeirah Beach Resort, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Sheraton Jumeirah Beach Resort and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm and professional staff throughout all departments who consistently greet guests by name, remember preferences, and go above and beyond with personal touches like birthday cakes, room decorations, and handwritten welcome notes (127×)

Breakfast buffet offers outstanding variety, freshness, and quality with rotating menus, accommodating chefs who prepare custom dishes for dietary restrictions, and attentive service from memorable staff members like Demi, Dil, and Ari (94×)

Prime beachfront location with direct private beach access, stunning views of Ain Dubai and surrounding areas, walkable proximity to JBR restaurants, shops, and nightlife, making it an ideal base for exploring Dubai (89×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Persistent noise disturbances from nightclubs playing music until 2-3 AM, multiple competing restaurant/bar music systems playing simultaneously at excessive volume, and construction noise as early as 7:30 AM, making sleep and relaxation impossible despite 'quiet' room requests (18×)

Shower privacy design flaw with frosted glass partition that clearly shows body silhouettes to anyone in the bedroom, creating serious discomfort particularly for families with children and compromising guest dignity (7×)

Poor room maintenance including hair and debris in showers, damp bedding, musty odors from humidity, thin walls with inadequate soundproofing allowing neighbor noise and conversations to be heard, and general cleanliness oversights in some rooms (8×)

5 more watch-outs are visible to members.

Parking note. Problematic — Multiple reviews report valet parking issues including aggressive security questioning, cars left with windows open and keys inside, and bird droppings on vehicles; some guests charged unexpectedly for parking despite being hotel guests.

What guests report

View

Rooms with sea views command premium pricing and offer stunning vistas of Ain Dubai and beach; pool-side rooms have beautiful garden and beach views; back-side rooms have limited views but are quieter; highest floors offer best panoramas

Bed & mattress

Beds are reported as very comfortable and supportive; king beds are spacious; pillows are occasionally too soft for some guests' preferences

Bathroom & water

Water pressure is sometimes weak, particularly on higher floors; hot water heating is generally reliable but occasionally inconsistent; shower design flaw with frosted glass partition compromises privacy

Wi-Fi

Wifi not reliably available in all areas; lobby wifi is sometimes weak or unavailable, preventing business meetings

Breakfast

Breakfast buffet is excellent with rotating menus, fresh ingredients, and exceptional quality; standout chefs prepare custom dishes; buffet is far superior to lunch and dinner service which is sometimes lukewarm

AC / heating

Air conditioning is reliable and effective at cooling; however, AC units can be loud and noisy; windows cannot be opened so AC is essential

Elevator

Unreliable

Local knowledge

Request a room on the pool side or higher floors to minimize street noise and construction disturbance

Book breakfast at the Palm Garden Restaurant for superior quality and attentive staff compared to other dining options

Ask for Chef Nayak, Chef Sivaji, or Chef Rana by name at breakfast if you have dietary preferences or allergies—they will personally prepare custom dishes

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Room intel

Quiet rooms / wings

Sea-view/beach-side rooms away from nightclub area
Higher floors reported as quieter than lower floors
Rooms away from Bla Bla nightclub side

Noisy rooms to avoid

Rooms adjacent to Bla Bla nightclub experience music until 2-3 AM
Lower floors near pool/bar areas with competing loud music
Connected rooms (adjoining doors) have poor soundproofing

Extra charges guests were surprised by

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Character & facilities

Design & character 0% of reviews mention design

Recently renovated rooms with modern, bright contemporary design
Refreshed lobby and dining areas with tasteful updates

Gym & fitness Decent

Dedicated gym room with proper cardio equipment and weights
Two squash courts available
Sauna and steam room facilities; however, water supply sometimes depleted

Family facilities

Kids Club with supervised activities and entertainment staff
Children's pool and shallow pool areas with lifeguards
Kids' face painting and mask-painting activities
Playground and game areas; kids' activities include billiards and table tennis

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