How is Suha Al Jaddaf rated?

Suha Al Jaddaf scores 9.0/10 on Booking.com and 4.3/5 on Google.

How many guest reviews were analysed for Suha Al Jaddaf?

HotelShortlist analysed 346 guest reviews for Suha Al Jaddaf to build this verified profile.

Is Suha Al Jaddaf a 4-star hotel?

Yes — Suha Al Jaddaf is a 4-star property in Dubai.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Dubai

Suha Al Jaddaf

Name: Suha Al Jaddaf
Address: Dubai

★★★★

9.0

Booking score

4.3

Google rating

344

Total reviews

★★★★

Star rating

≈2020

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2020 ·Location 4.3

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Suha Al Jaddaf Worth It? The Honest Verdict

9.0/10 Booking.com4.3/5 Google346 reviews read4-star

As of 25 September 2026, 346 guest reviews give Suha Al Jaddaf 9.0/10 on Booking.com and 4.3/5 on Google.

Most-repeated praise: Exceptionally friendly, professional, and attentive reception and front desk staff who remember guest names and go above and beyond with assistance, with frequent specific mentions of May, Zeeshan, Dilip, Esther, Eliza, and Walid 87 reviews.

Complaints

Noise and Room Complaints at Suha Al Jaddaf: Which Rooms to Avoid

Persistent construction noise and disturbance from adjacent building site running 24/7, making sleep difficult and severely impacting guest experience despite management inability to resolve 8 reviews
Poor quality or non-existent breakfast service with limited variety, inconsistent availability, inadequate refills, or outsourced boxed breakfast arriving at door instead of proper restaurant service 7 reviews
Unprofessional and disrespectful staff behavior including rude receptionists, hung-up calls without explanation, dismissive attitudes toward guest requests, and lack of basic courtesy 7 reviews

Rooms to avoid

9th floor - reported noisy in early morning
Rooms facing construction site - especially noisy during 24/7 building work

What guests praise

Suha Al Jaddaf Reviews — What Guests Actually Say vs the Marketing

Suha Al Jaddaf sells itself as a 4-star hotel. What guests repeat most:

Exceptionally friendly, professional, and attentive reception and front desk staff who remember guest names and go above and beyond with assistance, with frequent specific mentions of May, Zeeshan, Dilip, Esther, Eliza, and Walid 87 reviews
Spacious, clean, well-maintained studio and one-bedroom apartments with modern furnishings, fully equipped kitchens including washing machine, dishwasher, and cooking appliances, making guests feel at home 78 reviews
Prime location just 5 minutes walk from Al Jaddaf Metro Station with immediate access to supermarkets, cafes, shopping malls, and waterfront walkway for convenient city exploration 72 reviews

Method

How HotelShortlist Researched Suha Al Jaddaf

We read 346 public guest reviews of Suha Al Jaddaf, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Suha Al Jaddaf and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally friendly, professional, and attentive reception and front desk staff who remember guest names and go above and beyond with assistance, with frequent specific mentions of May, Zeeshan, Dilip, Esther, Eliza, and Walid (87×)

Spacious, clean, well-maintained studio and one-bedroom apartments with modern furnishings, fully equipped kitchens including washing machine, dishwasher, and cooking appliances, making guests feel at home (78×)

Prime location just 5 minutes walk from Al Jaddaf Metro Station with immediate access to supermarkets, cafes, shopping malls, and waterfront walkway for convenient city exploration (72×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Persistent construction noise and disturbance from adjacent building site running 24/7, making sleep difficult and severely impacting guest experience despite management inability to resolve (8×)

Poor quality or non-existent breakfast service with limited variety, inconsistent availability, inadequate refills, or outsourced boxed breakfast arriving at door instead of proper restaurant service (7×)

Unprofessional and disrespectful staff behavior including rude receptionists, hung-up calls without explanation, dismissive attitudes toward guest requests, and lack of basic courtesy (7×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Member (5×)

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5 more watch-outs are visible to members.

Parking note. Adequate — Free covered parking available; one review mentions unrealistic barriers requiring manual opening but overall parking is functional and included.

What guests report

View

Burj Khalifa and city skyline visible from select balconies; some rooms lack prominent views

Bed & mattress

Spacious and comfortable with good rest quality, though one guest found mattress and pillows too hard and stiff

Bathroom & water

Oddly shaped and cramped in some units; generally adequate with basic amenities

Wi-Fi

Unreliable and frequently disconnected; WhatsApp and streaming often unavailable despite bookings claiming internet access

Breakfast

Poor quality, inconsistently served, limited variety, outsourced in cardboard boxes to room rather than restaurant service; skip if possible

AC / heating

Generally functional but some units malfunction or cool inadequately; problems not always resolved promptly despite complaints

Elevator

Available

Local knowledge

Request a room with Burj Khalifa view from balcony for premium experience and extra motivation to stay

Get a 'towel card' at ground floor reception before using rooftop pool/sauna/gym facilities to avoid dripping through corridors

Al Jaddaf Metro is 5 minutes walk away; use it instead of taxis for convenient city access

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Room intel

Noisy rooms to avoid

9th floor - reported noisy in early morning
Rooms facing construction site - especially noisy during 24/7 building work

Extra charges guests were surprised by

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Character & facilities

Gym & fitness Basic

Small gym with limited or no machines
Functional for basic workouts but not comprehensive
Rooftop location but inadequate equipment selection

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