How is Miiro The Mansard rated?

Miiro The Mansard scores 9.2/10 on Booking.com and 4.6/5 on Google.

How many guest reviews were analysed for Miiro The Mansard?

HotelShortlist analysed 40 guest reviews for Miiro The Mansard to build this verified profile.

Is Miiro The Mansard a 4-star hotel?

Yes — Miiro The Mansard is a 4-star property in Gstaad.

How do I get the member rate?

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HotelShortlist rating

4.5/5

On the HotelShortlist: meets every one of our quality thresholds in our analysis of guest reviews.

Gstaad

Miiro The Mansard

Name: Miiro The Mansard
Address: Gstaad

★★★★

9.2

Booking score

4.6

Google rating

112

Total reviews

★★★★

Star rating

≈2024

Built / renovated

Noise mentions

Engine scores ·Newness ≈2024 ·Location 4.6

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Miiro The Mansard Worth It? The Honest Verdict

9.2/10 Booking.com4.6/5 Google40 reviews read4-star

As of 10 September 2026, 40 guest reviews give Miiro The Mansard 9.2/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptionally warm, professional, and attentive staff who anticipate guest needs and create a genuinely welcoming atmosphere, with specific praise for Jennifer, Federico, Igor, Nicholas, and General Manager Stephan Ludwig 18 reviews.

Complaints

Noise and Room Complaints at Miiro The Mansard: Which Rooms to Avoid

Service inconsistency with unprofessional and cold behavior from certain staff members, including 20-minute check-in delays and dismissive attitude toward guest seating preferences
Misleading room descriptions with advertised queen beds actually being two twin beds pushed together, resulting in uncomfortable sleeping arrangements with inadequate resolution
Poor operational management with staff acknowledgment of discrepancies but refusal to resolve issues or escalate to general manager

Rooms to avoid

Ground-floor rooms facing laundry/supply loading area experience significant morning noise and disturbances

What guests praise

Miiro The Mansard Reviews — What Guests Actually Say vs the Marketing

Miiro The Mansard sells itself as a 4-star hotel. What guests repeat most:

Exceptionally warm, professional, and attentive staff who anticipate guest needs and create a genuinely welcoming atmosphere, with specific praise for Jennifer, Federico, Igor, Nicholas, and General Manager Stephan Ludwig 18 reviews
Stunning rooftop terrace and bar with breathtaking views, exceptional cocktails, and perfect ambiance for drinks, sunset watching, or intimate dinners 12 reviews
Excellent restaurant with high-quality cuisine, diverse vegetarian options, and food quality competitive with much more expensive establishments 11 reviews

Room requests

Which Room Should You Ask For at Miiro The Mansard?

Ask for

Small hotel generally quiet despite central location
Rooms less than 20 steps from elevator are convenient and peaceful

Method

How HotelShortlist Researched Miiro The Mansard

We read 40 public guest reviews of Miiro The Mansard, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-10. If you represent Miiro The Mansard and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm, professional, and attentive staff who anticipate guest needs and create a genuinely welcoming atmosphere, with specific praise for Jennifer, Federico, Igor, Nicholas, and General Manager Stephan Ludwig (18×)

Stunning rooftop terrace and bar with breathtaking views, exceptional cocktails, and perfect ambiance for drinks, sunset watching, or intimate dinners (12×)

Excellent restaurant with high-quality cuisine, diverse vegetarian options, and food quality competitive with much more expensive establishments (11×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Service inconsistency with unprofessional and cold behavior from certain staff members, including 20-minute check-in delays and dismissive attitude toward guest seating preferences (1×)

Misleading room descriptions with advertised queen beds actually being two twin beds pushed together, resulting in uncomfortable sleeping arrangements with inadequate resolution (1×)

Poor operational management with staff acknowledgment of discrepancies but refusal to resolve issues or escalate to general manager (1×)

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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full M (1×)

Members see this finding in full Members see this finding in full Members see this (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members s (2×)

Members see this finding in full Members see this finding in full Members see (1×)

5 more watch-outs are visible to members.

Parking note. Comfortable — Underground garage with EV charging stations at reasonable rates, praised as convenient bonus feature.

What guests report

View

Rooftop terrace offers breathtaking views; rooms have views toward Gstaad downtown and mountains

Bed & mattress

High-quality, comfortable bedding; however, some rooms advertise queen but contain two twin beds pushed together

Bathroom & water

Not specifically mentioned by guests

Wi-Fi

Slow and unreliable, noted as the main area needing improvement

Breakfast

Fantastic, incredible selection with local delicacies and numerous high-quality vegetarian options

AC / heating

No air conditioning; rooms can become warm during summer months

Elevator

Available

Local knowledge

Request sauna heating 30 minutes in advance if you plan to use it

Arrive early to secure a sunny-side table at breakfast near windows

Visit the rooftop bar in evening for sunset views and exceptional cocktails by Igor or Nicholas

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Room intel

Quiet rooms / wings

Small hotel generally quiet despite central location
Rooms less than 20 steps from elevator are convenient and peaceful

Noisy rooms to avoid

Ground-floor rooms facing laundry/supply loading area experience significant morning noise and disturbances

Character & facilities

Design & character 20% of reviews mention design

Modern interior with alpine-chic aesthetic, thoughtfully curated details
Spacious, smartly designed rooms that feel like a personal chalet
Elegant, refined atmosphere with design hotel-caliber interiors

Gym & fitness Basic

Basement sauna available (must request heating 30 minutes in advance)
Guests note missing gym or cold plunge to complement sauna

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