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HotelShortlist rating
4.5/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Kaunas

Diamond svečių namai

★★★★
9.6
Booking score
4.7
Google rating
46
Total reviews
★★★★
Star rating
≈2024
Built / renovated
4%
Noise mentions
Engine scores ·Newness ≈2024 ·Location 4.7
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Diamond svečių namai Worth It? The Honest Verdict

9.6/10 Booking.com4.7/5 Google53 reviews read4-star

As of 25 September 2026, 53 guest reviews give Diamond svečių namai 9.6/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Impeccable cleanliness and spotless rooms throughout the property, with guests repeatedly calling it sparkling clean and immaculately maintained. 18 reviews.

Complaints

Noise and Room Complaints at Diamond svečių namai: Which Rooms to Avoid

  • Booking cancellations without clear justification, followed by relisting at inflated prices five times higher, suggesting overbooking or price-gouging tactics. 2 reviews
  • Predatory reservation practices that cancel advance bookings to accommodate higher-paying last-minute customers, described as untrustworthy and scam-like behavior. 2 reviews
Rooms to avoid
  • Rooms near nearby main road experience noticeable traffic noise
What guests praise

Diamond svečių namai Reviews — What Guests Actually Say vs the Marketing

Diamond svečių namai sells itself as a 4-star hotel. What guests repeat most:

  • Impeccable cleanliness and spotless rooms throughout the property, with guests repeatedly calling it sparkling clean and immaculately maintained. 18 reviews
  • Exceptionally comfortable beds that deliver some of the best sleep experiences guests have had, with high-quality mattresses and linens. 12 reviews
  • Luxurious, elegant interior design and upscale decor that blends boutique luxury with warmth and homeliness without feeling stuffy. 16 reviews
Method

How HotelShortlist Researched Diamond svečių namai

We read 53 public guest reviews of Diamond svečių namai, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Diamond svečių namai and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Impeccable cleanliness and spotless rooms throughout the property, with guests repeatedly calling it sparkling clean and immaculately maintained. (18×)
Exceptionally comfortable beds that deliver some of the best sleep experiences guests have had, with high-quality mattresses and linens. (12×)
Luxurious, elegant interior design and upscale decor that blends boutique luxury with warmth and homeliness without feeling stuffy. (16×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this(11×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Me(13×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this (9×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this find(8×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this fin(10×)
5 more positive findings visible to members.

Watch-outs · 2 recorded

Booking cancellations without clear justification, followed by relisting at inflated prices five times higher, suggesting overbooking or price-gouging tactics. (2×)
Predatory reservation practices that cancel advance bookings to accommodate higher-paying last-minute customers, described as untrustworthy and scam-like behavior. (2×)
Parking note. Comfortable — Multiple guests specifically praise free, convenient, easy-access parking as a strong amenity of the property.

What guests report

Bed & mattress
Exceptionally comfortable, high-quality mattresses delivering excellent sleep; some beds have footboards that may inconvenience taller guests
Bathroom & water
Spacious, well-appointed with quality fixtures; adequate hot water
Breakfast
No breakfast provided on-site
AC / heating
Effective cooling but AC unit can make periodic annoying humming sounds; functions quietly otherwise

Local knowledge

Book well in advance to avoid cancellations; the property has been known to cancel and relist at higher prices if demand increases.
Request a room away from the nearby main road to minimize traffic noise if you're noise-sensitive.
SPA services (sauna, jacuzzi, massage, waxing) are available but cost extra—book in advance if you want to schedule professional treatments.
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this findin
Members see this finding in full Members see this finding in full Members see this finding in full Member
Members see this finding in full Members see this finding in full Members see this finding in full Members see
Members see this finding in full Members see this finding in full Members see this finding in full Members see thi
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Room intel

Noisy rooms to avoid
  • Rooms near nearby main road experience noticeable traffic noise
Extra charges guests were surprised by
  • Members see this finding in full Members see this finding in ful
  • Members see this finding in full Members see this finding in full Members see this fi
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Character & facilities

Design & character 9% of reviews mention design
  • Elegant, stylish interior with distinctive design hotel aesthetic
  • Specially designed and artistically furnished rooms with unique character
  • Upscale, sophisticated decor that feels both luxurious and inviting
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Questions about Diamond svečių namai

How is Diamond svečių namai rated?
Diamond svečių namai scores 9.6/10 on Booking.com and 4.7/5 on Google.
How many guest reviews were analysed for Diamond svečių namai?
HotelShortlist analysed 53 guest reviews for Diamond svečių namai to build this verified profile.
Is Diamond svečių namai a 4-star hotel?
Yes — Diamond svečių namai is a 4-star property in Kaunas.
What do guests love about Diamond svečių namai?
The most-mentioned positive in guest reviews: Impeccable cleanliness and spotless rooms throughout the property, with guests repeatedly calling it sparkling clean and immaculately maintained.
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How Diamond svečių namai Compares to Other Kaunas Hotels

Diamond svečių namai: Booking.com 9.6/10, 4-star. Other researched hotels in Kaunas:

See all verified hotels in Kaunas →

Review data verified & refreshed 2026-09-25.