How is Kaiserlodge rated?

Kaiserlodge scores 9.6/10 on Booking.com and 4.7/5 on Google.

How many guest reviews were analysed for Kaiserlodge?

HotelShortlist analysed 200 guest reviews for Kaiserlodge to build this verified profile.

Is Kaiserlodge a 5-star hotel?

Yes — Kaiserlodge is a 5-star property in Kitzbuhel.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

1.5/5

Not on the HotelShortlist: Noise complaints in 4% of guest reviews; Guests report hidden fees.

Kitzbuhel

Kaiserlodge

Name: Kaiserlodge
Address: Kitzbuhel

★★★★★

9.6

Booking score

4.7

Google rating

209

Total reviews

★★★★★

Star rating

≈2023

Built / renovated

Michael

Owner

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2023 ·Location 4.7

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Kaiserlodge Worth It? The Honest Verdict

9.6/10 Booking.com4.7/5 Google200 reviews read5-star

As of 28 September 2026, 200 guest reviews give Kaiserlodge 9.6/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Exceptionally spacious, modern suites and apartments with full kitchenettes, separate bedrooms for families, and direct lake access in premium categories that guests rave about as luxury beyond expectation 35 reviews.

Complaints

Noise and Room Complaints at Kaiserlodge: Which Rooms to Avoid

Cold, impersonal atmosphere despite beautiful facilities—guests feel the hotel lacks genuine warmth and emotional connection compared to truly family-run hotels, with staff interactions feeling obligatory rather than heartfelt 4 reviews
Poor pool temperature management with unheated pools consistently between 28–31°C, making water unsuitable for relaxation or therapeutic use, particularly problematic for guests with injuries seeking hydrotherapy 5 reviews
Inadequate service standards in restaurant with slow table service, staff ignoring guests for extended periods, poor attention to younger couples, and inconsistent friendliness that contradicts luxury hotel pricing 4 reviews

Rooms to avoid

Room 301 and surroundings: staff smoking area directly below creates nightly noise and smoke odor

What guests praise

Kaiserlodge Reviews — What Guests Actually Say vs the Marketing

Kaiserlodge sells itself as a 5-star hotel. What guests repeat most:

Exceptionally spacious, modern suites and apartments with full kitchenettes, separate bedrooms for families, and direct lake access in premium categories that guests rave about as luxury beyond expectation 35 reviews
Newly expanded adult-only spa facility (16+) with premium infrastructure including panoramic sauna, Finnish sauna, herbal bio-sauna, salt steam bath, infinity pool with mountain views, and impeccable cleanliness praised as exceptional and restorative 32 reviews
Consistently warm, genuine, and professional service across all departments—reception, restaurant, spa, and housekeeping—with staff going above and beyond to anticipate needs and create memorable personal touches 38 reviews

Method

How HotelShortlist Researched Kaiserlodge

We read 200 public guest reviews of Kaiserlodge, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-28. If you represent Kaiserlodge and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally spacious, modern suites and apartments with full kitchenettes, separate bedrooms for families, and direct lake access in premium categories that guests rave about as luxury beyond expectation (35×)

Newly expanded adult-only spa facility (16+) with premium infrastructure including panoramic sauna, Finnish sauna, herbal bio-sauna, salt steam bath, infinity pool with mountain views, and impeccable cleanliness praised as exceptional and restorative (32×)

Consistently warm, genuine, and professional service across all departments—reception, restaurant, spa, and housekeeping—with staff going above and beyond to anticipate needs and create memorable personal touches (38×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Cold, impersonal atmosphere despite beautiful facilities—guests feel the hotel lacks genuine warmth and emotional connection compared to truly family-run hotels, with staff interactions feeling obligatory rather than heartfelt (4×)

Poor pool temperature management with unheated pools consistently between 28–31°C, making water unsuitable for relaxation or therapeutic use, particularly problematic for guests with injuries seeking hydrotherapy (5×)

Inadequate service standards in restaurant with slow table service, staff ignoring guests for extended periods, poor attention to younger couples, and inconsistent friendliness that contradicts luxury hotel pricing (4×)

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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (6×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (3×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see th (3×)

5 more watch-outs are visible to members.

Parking note. Comfortable — Underground garage with ample spots and convenient access mentioned positively in multiple reviews.

What guests report

View

Rooms facing Wilder Kaiser and lake offer stunning alpine views; some lakeside suites have direct water access. Construction-facing rooms have obstructed/less appealing views.

Bed & mattress

Large comfortable beds praised; some guests noted one bed slightly curved/too soft

Bathroom & water

Large, generously appointed bathrooms with good water pressure; note: some rooms lack bathtubs despite being luxury category

Wi-Fi

Not explicitly mentioned by guests; assumed adequate

Breakfast

Exceptional variety and quality with fresh preparations, multiple coffee options (espresso, decaf, oat milk), fresh fruit, egg dishes made to order—worth the premium if included

AC / heating

No air conditioning in rooms; heating function present but sometimes inadequate in warmer months; rooms can run warm with difficulty regulating temperature

Elevator

Available

Local knowledge

Book a Seesuite with direct lake access for the best experience, especially with children—jump-in amenity is worth the premium

Visit the adult-only spa (16+) early morning or late evening to avoid crowds and maximize tranquility

Request clarification at check-in on all-inclusive scope: some beverages only available at Hotel Kaiser, not on the Kaiserlodge terrace

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Room intel

Noisy rooms to avoid

Room 301 and surroundings: staff smoking area directly below creates nightly noise and smoke odor

Extra charges guests were surprised by

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Character & facilities

Design & character 4% of reviews mention design

Modern alpine architecture blending contemporary design with traditional Tyrolean character using light wood, natural stone, and glass
Generous, bright open spaces with refined interior aesthetic and carefully chosen premium materials throughout
Thoughtful design integration of landscape with mountain views as constant design companion

Gym & fitness Excellent

500 square meter 'Kraftschmiede' gym with Life Fitness equipment, dumbbells, barbells, cardio machines
24/7 access for guests
Described by fitness enthusiasts as having everything needed for serious training

Family facilities

Dedicated kids club with indoor cinema, climbing wall, games
Separate family spa with indoor/outdoor pool and mountain views
Natural swimming lake with direct access from certain suites
Large garden with playground

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This assessment is one of 200+ across 25+ cities. Members also see the rate — and book it. Membership is by introduction; if you found your way here, tell us who you are.

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