Assessment visible · Rates members only
Sign in Ask for an introduction
HotelShortlist rating
1/5

Not on the HotelShortlist: Noise complaints in 8% of guest reviews; Guests report hidden fees.

Lisbon

1904 Benfica Hotel FLH Hotels

★★★★
9.3
Booking score
4.6
Google rating
★★★★
Star rating
≈2026
Built / renovated
8%
Noise mentions
Engine scores ·Newness ≈2026 ·Location 4.6
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
Ask for an introduction Already a member? Sign in
Verdict

Is 1904 Benfica Hotel FLH Hotels Worth It? The Honest Verdict

9.3/10 Booking.com4.6/5 Google107 reviews read4-star

As of 13 October 2026, 107 guest reviews give 1904 Benfica Hotel FLH Hotels 9.3/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptional central location steps from Rossio Square, Avenida da Liberdade, metro station, and countless restaurants and attractions 32 reviews.

Complaints

Noise and Room Complaints at 1904 Benfica Hotel FLH Hotels: Which Rooms to Avoid

  • Severe structural noise issues including footsteps from upper floors reverberating through rooms, making sleep nearly impossible 3 reviews
  • Poor soundproofing with main room doors not sealing properly, allowing guests to hear conversations and movement throughout the entire floor 2 reviews
  • Air conditioning system operates with only two extreme temperature settings (16°C or 26°C) and does not auto-shutoff, making comfortable climate control impossible 3 reviews
Rooms to avoid
  • Room 205 (above restaurant, reports of ambient music and bass filtration)
  • Ground floor or near ground floor (construction noise starting 6:45-8:00am)
What guests praise

1904 Benfica Hotel FLH Hotels Reviews — What Guests Actually Say vs the Marketing

1904 Benfica Hotel FLH Hotels sells itself as a 4-star hotel. What guests repeat most:

  • Exceptional central location steps from Rossio Square, Avenida da Liberdade, metro station, and countless restaurants and attractions 32 reviews
  • Abundant, high-quality breakfast buffet with diverse options including fresh pastries, meats, cheeses, eggs, fruits, premium coffee, and juices 28 reviews
  • Remarkably spacious, bright, and beautifully decorated rooms with modern furnishings and sophisticated art-deco wine-themed interiors 26 reviews
Room requests

Which Room Should You Ask For at 1904 Benfica Hotel FLH Hotels?

Ask for
  • Higher floors reported as quieter
  • Rooms on quiet floors experienced minimal disturbance
Method

How HotelShortlist Researched 1904 Benfica Hotel FLH Hotels

We read 107 public guest reviews of 1904 Benfica Hotel FLH Hotels, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-13. If you represent 1904 Benfica Hotel FLH Hotels and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional central location steps from Rossio Square, Avenida da Liberdade, metro station, and countless restaurants and attractions (32×)
Abundant, high-quality breakfast buffet with diverse options including fresh pastries, meats, cheeses, eggs, fruits, premium coffee, and juices (28×)
Remarkably spacious, bright, and beautifully decorated rooms with modern furnishings and sophisticated art-deco wine-themed interiors (26×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in(24×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members se(19×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see(18×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (9×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Memb(15×)
5 more positive findings visible to members.

Watch-outs · 8 recorded

Severe structural noise issues including footsteps from upper floors reverberating through rooms, making sleep nearly impossible (3×)
Poor soundproofing with main room doors not sealing properly, allowing guests to hear conversations and movement throughout the entire floor (2×)
Air conditioning system operates with only two extreme temperature settings (16°C or 26°C) and does not auto-shutoff, making comfortable climate control impossible (3×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members s (4×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this f (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this fin (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (1×)
5 more watch-outs are visible to members.

What guests report

View
Some rooms reported excellent views; no specific orientation or floor pattern identified
Bed & mattress
Described as very comfortable and supportive; one review mentioned pillows as over-stuffed and rubbery
Bathroom & water
Large, well-equipped bathrooms with excellent shower pressure and high-quality towels
Breakfast
Abundant buffet with excellent variety and quality; highly praised at 5-star level; criticized only for limited hot options in 1-star reviews
AC / heating
Unreliable; limited to two extreme temperature settings with no thermostat control or auto-shutoff; common complaint about not reaching desired comfort level

Local knowledge

Request a room away from the restaurant area (room 205 reported noise from restaurant music and bass)
Ask staff to arrange early breakfast if you have an early morning event like a race
Rooms on higher floors and quiet floors offer better sound insulation from street and internal noise
Members see this finding in full Members see this finding in full Members see this finding in full
Members see this finding in full Members see this finding in full Me
Members see this finding in full Members see this finding in full Members see this finding i
Members see this finding in full Members see this finding in full Members see this finding in
Members see this finding in full Members see this finding in full Members see this finding in full Members see thi
Members see the full detail. Ask for an introduction

Room intel

Quiet rooms / wings
  • Higher floors reported as quieter
  • Rooms on quiet floors experienced minimal disturbance
Noisy rooms to avoid
  • Room 205 (above restaurant, reports of ambient music and bass filtration)
  • Ground floor or near ground floor (construction noise starting 6:45-8:00am)
Extra charges guests were surprised by
  • Members see this finding in full Members see this finding in full Members see this
Members see the full detail. Ask for an introduction

Character & facilities

Design & character 11% of reviews mention design
  • Wine-themed art-deco style with sophisticated retro aesthetic throughout common areas
  • Benfica football club memorabilia and storytelling integrated into architectural design
  • Modern, stylish furnishings with contemporary design sensibility in newly renovated spaces
You are reading research nobody publishes.

This assessment is one of 200+ across 25+ cities. Members also see the rate — and book it. Membership is by introduction; if you found your way here, tell us who you are.

Ask for an introduction

Questions about 1904 Benfica Hotel FLH Hotels

How is 1904 Benfica Hotel FLH Hotels rated?
1904 Benfica Hotel FLH Hotels scores 9.3/10 on Booking.com and 4.6/5 on Google.
How many guest reviews were analysed for 1904 Benfica Hotel FLH Hotels?
HotelShortlist analysed 107 guest reviews for 1904 Benfica Hotel FLH Hotels to build this verified profile.
Is 1904 Benfica Hotel FLH Hotels a 4-star hotel?
Yes — 1904 Benfica Hotel FLH Hotels is a 4-star property in Lisbon.
What do guests love about 1904 Benfica Hotel FLH Hotels?
The most-mentioned positive in guest reviews: Exceptional central location steps from Rossio Square, Avenida da Liberdade, metro station, and countless restaurants and attractions
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How 1904 Benfica Hotel FLH Hotels Compares to Other Lisbon Hotels

1904 Benfica Hotel FLH Hotels: Booking.com 9.3/10, 4-star. Other researched hotels in Lisbon:

Review data verified & refreshed 2026-10-13.