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HotelShortlist rating
2/5

Not on the HotelShortlist: Noise complaints in 4% of guest reviews.

Flagged
Elevated noise complaints in reviews
Madalena, Lisbon

Olympia Lis Baixa Hotel

★★★★
9.6
Booking score
4.9
Google rating
110
Total reviews
★★★★
Star rating
≈2026
Built / renovated
4+
Highest floor guests reported
4%
Noise mentions
Engine scores ·Newness ≈2026 ·Location 4.9
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Olympia Lis Baixa Hotel Worth It? The Honest Verdict

9.6/10 Booking.com4.9/5 Google110 reviews read4-star

As of 13 October 2026, 110 guest reviews give Olympia Lis Baixa Hotel 9.6/10 on Booking.com and 4.9/5 on Google.

Most-repeated praise: Exceptional, homemade breakfast with fresh pastries, customized egg dishes, and high-quality local products that guests consistently praised as among the best they have experienced at any hotel 35 reviews.

Pest check

Bed Bugs and Pest Reports at Olympia Lis Baixa Hotel — What 110 Reviews Say

None of the 110 guest reviews we read for Olympia Lis Baixa Hotel mention bed bugs, cockroaches, mice or other pests.

Complaints

What Do Guests Complain About at Olympia Lis Baixa Hotel?

  • Interior courtyard rooms suffer from intense and persistent cooking odors from the kitchen ventilation that make the terrace unusable and penetrate the room even with doors closed 2 reviews
  • Malfunctioning elevator that ignores floor buttons, goes to arbitrary floors, and emits harsh strident beeping sounds upon stopping, creating disturbance especially for nearby rooms
  • Breakfast glassware and serviceware sometimes chipped or dirty, and lack of choice in tea selection (all guests receive same heavily infused blend regardless of preference)
What guests praise

Olympia Lis Baixa Hotel Reviews — What Guests Actually Say vs the Marketing

Olympia Lis Baixa Hotel sells itself as a 4-star hotel. What guests repeat most:

  • Exceptional, homemade breakfast with fresh pastries, customized egg dishes, and high-quality local products that guests consistently praised as among the best they have experienced at any hotel 35 reviews
  • Genuinely warm, professional, and accommodating staff who go far beyond standard service to anticipate guest needs, offer personalized restaurant recommendations, and create memorable moments through thoughtful gestures 38 reviews
  • Perfect central location in Baixa (lower Lisbon) within easy walking distance to historic sites, restaurants, shops, metro, and train station, yet situated on quiet streets away from crowds and noise 42 reviews
Method

How HotelShortlist Researched Olympia Lis Baixa Hotel

We read 110 public guest reviews of Olympia Lis Baixa Hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-13. If you represent Olympia Lis Baixa Hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional, homemade breakfast with fresh pastries, customized egg dishes, and high-quality local products that guests consistently praised as among the best they have experienced at any hotel (35×)
Genuinely warm, professional, and accommodating staff who go far beyond standard service to anticipate guest needs, offer personalized restaurant recommendations, and create memorable moments through thoughtful gestures (38×)
Perfect central location in Baixa (lower Lisbon) within easy walking distance to historic sites, restaurants, shops, metro, and train station, yet situated on quiet streets away from crowds and noise (42×)
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5 more positive findings visible to members.

Watch-outs · 8 recorded

Interior courtyard rooms suffer from intense and persistent cooking odors from the kitchen ventilation that make the terrace unusable and penetrate the room even with doors closed (2×)
Malfunctioning elevator that ignores floor buttons, goes to arbitrary floors, and emits harsh strident beeping sounds upon stopping, creating disturbance especially for nearby rooms (1×)
Breakfast glassware and serviceware sometimes chipped or dirty, and lack of choice in tea selection (all guests receive same heavily infused blend regardless of preference) (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this (4×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (1×)
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this fin (2×)
5 more watch-outs are visible to members.
Parking note. Comfortable — Multiple guests praised free or spacious parking; one guest noted free parking for 3 days outside the hotel, another highlighted a spacious underground parking lot convenient to entry.
Guest sentiment — 110 rated reviews
96% positive (106)2% neutral (2)2% negative (2)

Review history 110 dated reviews · 2026-02 → 2026-10

123452026
Monthly average (1–5)Smoothed trendReview volume
Review counts: 110 Google

What the trend suggests

Issue resolved2026-02 – 2026-1075% confidence
Room size complaints appear early (Q1–Q2: 'seemed smaller than I thought', 'rooms are etwas kleiner', '4 stars only because how small the room and bathroom is') but are absent in Q3–Q4 snippets despite continued high review volume. This suggests either guest expectations adjusted after initial launch, or the hotel addressed layout/communication about room dimensions. Consistent with a newly opened property refining its market positioning.
Possible recovery2026-07 – 2026-1072% confidence
Following a dip in July 2026 (4.67, the lowest monthly average in the dataset) and September 2026 (4.69), ratings stabilize at 5.0 in August and October. The Q3 snippets (all 5★) show sustained praise with no emerging complaints, consistent with recovery from a minor operational blip rather than sustained decline. The dip is short (2 months) but the sustained recovery through Oct suggests real improvement.
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What guests report

View
Courtyard-facing rooms have poor views and smell of kitchen ventilation; standard rooms lack external views; some rooms overlook quiet interior courtyards
Bed & mattress
Exceptionally comfortable with high-quality mattresses, linens, and pillows consistently praised; some rooms notably small
Bathroom & water
Modern, well-designed with rain showers, heated towel racks, bidet toilets, premium amenities, and good water pressure; some rooms have limited space
Wi-Fi
Fast and stable, suitable for work and leisure
Breakfast
Exceptional homemade pastries, fresh juices, customized egg dishes, local products, and high-quality variety; some buffet items pre-made or lacking daily rotation for multi-night guests
AC / heating
Powerful and efficient with effective temperature control; no complaints about heating/cooling
Elevator
Unreliable

Local knowledge

Book a room away from the courtyard (interior-facing rooms smell like kitchen ventilation all day and night); avoid room 110 and 401 specifically
Order the omelette or custom egg dishes at breakfast rather than relying on buffet items; they are exceptional
Request a larger room during check-in if assigned a small one; staff regularly accommodates this without charge
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Character & facilities

Design & character 25% of reviews mention design
  • Art-deco theater conversion with Joana Vasconcelos Valkyrie Olympia sculpture as focal point in lobby
  • Sophisticated color palettes, quality furnishings, and thoughtfully curated details creating elegant and warm atmosphere
  • Modern technological integration (Netflix, electric blackout curtains, built-in chargers) without sacrificing warmth or historical character

Rooms & categories

6 room types
BEST VALUE
Double Queen Size Bed
Double Queen Size Bed
1 Queen Bed
Smooth flooring in roomNon-SmokingArea rug/s in roomTelevisionLocal mapsDigital TV service
member rate per night
€———
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OPTION 2
Double Superior Queen Bed
Double Superior Queen Bed
1 Queen Bed
Smooth flooring in roomNon-SmokingArea rug/s in roomTelevisionLocal mapsDigital TV service
member rate per night
€———
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OPTION 3
Classic Room
Classic Room
1 Queen Bed
Smooth flooring in roomNon-SmokingArea rug/s in roomTelevisionLocal mapsDigital TV service
member rate per night
€———
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OPTION 4
Double With Jacuzzi
Double With Jacuzzi
Smooth flooring in roomNon-SmokingArea rug/s in roomTelevisionLocal mapsDigital TV service
member rate per night
€———
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OPTION 5
Superior Twin Room
Superior Twin Room
1 Queen Bed
Smooth flooring in roomNon-SmokingArea rug/s in roomTelevisionLocal mapsDigital TV service
member rate per night
€———
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OPTION 6
Suite Queen Size Bed
Suite Queen Size Bed
1 Queen Bed
Smooth flooring in roomNon-SmokingArea rug/s in roomTelevisionLocal mapsDigital TV service
member rate per night
€———
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Questions about Olympia Lis Baixa Hotel

How is Olympia Lis Baixa Hotel rated?
Olympia Lis Baixa Hotel scores 9.6/10 on Booking.com and 4.9/5 on Google.
How many guest reviews were analysed for Olympia Lis Baixa Hotel?
HotelShortlist analysed 110 guest reviews for Olympia Lis Baixa Hotel to build this verified profile.
Is Olympia Lis Baixa Hotel a 4-star hotel?
Yes — Olympia Lis Baixa Hotel is a 4-star property in Lisbon.
What do guests love about Olympia Lis Baixa Hotel?
The most-mentioned positive in guest reviews: Exceptional, homemade breakfast with fresh pastries, customized egg dishes, and high-quality local products that guests consistently praised as among the best they have experienced at any hotel
How do I get the member rate?
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How Olympia Lis Baixa Hotel Compares to Other Lisbon Hotels

Olympia Lis Baixa Hotel: Booking.com 9.6/10, 4-star. Other researched hotels in Lisbon:

See all verified hotels in Lisbon →

Review data verified & refreshed 2026-10-13.