Verdict
Is Araucaria Hotel & Spa Worth It? The Honest Verdict
9.0/10 Booking.com4.5/5 Google311 reviews read4-star
As of 9 September 2026, 311 guest reviews give Araucaria Hotel & Spa 9.0/10 on Booking.com and 4.5/5 on Google.
Most-repeated praise: Exceptional staff warmth and attentiveness across all departments—reception, restaurant, ski shop, and spa—with staff members going out of their way to assist guests, remember names, and anticipate needs 127 reviews.
Complaints
Noise and Room Complaints at Araucaria Hotel & Spa: Which Rooms to Avoid
- Rooms are significantly smaller than guests expect for a 4-star hotel, lacking adequate closet space and storage for a week-long ski trip despite renovations 18 reviews
- Bar service is inconsistent and often disappointing—slow to acknowledge customers, staff lack attentiveness, bartender skills vary materially, requiring guests to approach counter themselves 9 reviews
- Buffet dinner pricing is perceived as overpriced relative to quality and variety, particularly the €38 per person evening cost when not included in half-board packages 6 reviews
Rooms to avoid
- Ground floor rooms near bar, lounge, and entertainment area
- Rooms above common areas where noise travels
- Mountain-side rooms exposed to piste basher beeping (early morning)
What guests praise
Araucaria Hotel & Spa Reviews — What Guests Actually Say vs the Marketing
Araucaria Hotel & Spa sells itself as a 4-star hotel. What guests repeat most:
- Exceptional staff warmth and attentiveness across all departments—reception, restaurant, ski shop, and spa—with staff members going out of their way to assist guests, remember names, and anticipate needs 127 reviews
- Unbeatable ski-in/ski-out location directly at the base of slopes and lifts with minimal walking required, making access to skiing effortless and convenient 98 reviews
- Outstanding buffet meals with daily-changing menus, fresh ingredients, diverse options including seafood, regional French specialties, vegetarian and gluten-free choices, and consistent quality 89 reviews
Room requests
Which Room Should You Ask For at Araucaria Hotel & Spa?
Ask for
- Rooms on the upper floors and away from the bar/lounge area
- Rooms on slopes side (east) quieter than piste-basher side
Method
How HotelShortlist Researched Araucaria Hotel & Spa
We read 311 public guest reviews of Araucaria Hotel & Spa, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-09. If you represent Araucaria Hotel & Spa and believe something here is wrong, write to members@hotelshortlist.com and we will review it.