How is Vila Viola rated?

Vila Viola scores 9.5/10 on Booking.com and 4.3/5 on Google.

How many guest reviews were analysed for Vila Viola?

HotelShortlist analysed 93 guest reviews for Vila Viola to build this verified profile.

Is Vila Viola a 3-star hotel?

Yes — Vila Viola is a 3-star property in Palanga.

How do I get the member rate?

HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

Assessment visible · Rates members only

HotelShortlist rating

4.5/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Palanga

Vila Viola

Name: Vila Viola
Address: Palanga

★★★

9.5

Booking score

4.3

Google rating

★★★

Star rating

Noise mentions

Engine scores ·Location 4.3

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

Ask for an introduction Already a member? Sign in

Verdict

Is Vila Viola Worth It? The Honest Verdict

9.5/10 Booking.com4.3/5 Google93 reviews read3-star

As of 20 August 2026, 93 guest reviews give Vila Viola 9.5/10 on Booking.com and 4.3/5 on Google.

Most-repeated praise: Prime location within walking distance to the beach, central shopping street with restaurants, and local attractions 24 reviews.

Complaints

Noise and Room Complaints at Vila Viola: Which Rooms to Avoid

Visible mold and moisture in bathrooms, particularly shower areas, posing health risks to guests with allergies or respiratory sensitivities 2 reviews
Price-to-quality mismatch; rooms showing signs of wear, deterioration, peeling paint, and dated condition not justified by €93+ nightly rates 4 reviews
Inconsistent room quality and cleanliness across the property; guests can receive dramatically different accommodations at identical prices 2 reviews

Rooms to avoid

Rooms with loud refrigerators reported
Ground floor or rooms facing Basanavičiaus street may have more ambient noise

What guests praise

Vila Viola Reviews — What Guests Actually Say vs the Marketing

Vila Viola sells itself as a 3-star hotel. What guests repeat most:

Prime location within walking distance to the beach, central shopping street with restaurants, and local attractions 24 reviews
Exceptionally warm, hospitable, and accommodating owners and staff who often upgrade rooms, provide local advice, and go out of their way to help guests 18 reviews
Spacious, clean, and well-maintained apartments with comfortable beds, modern amenities like air conditioning, and adequate furnishings for families 16 reviews

Method

How HotelShortlist Researched Vila Viola

We read 93 public guest reviews of Vila Viola, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-08-20. If you represent Vila Viola and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Prime location within walking distance to the beach, central shopping street with restaurants, and local attractions (24×)

Exceptionally warm, hospitable, and accommodating owners and staff who often upgrade rooms, provide local advice, and go out of their way to help guests (18×)

Spacious, clean, and well-maintained apartments with comfortable beds, modern amenities like air conditioning, and adequate furnishings for families (16×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this f(10×)

Members see this finding in full Members see this finding in full Members s(8×)

Members see this finding in full Members see this finding in full Members see this(7×)

Members see this finding in full Members see this finding in full Members see this finding in full Mem(6×)

Members see this finding in full Members see this finding in full Members see this finding in full(5×)

5 more positive findings visible to members.

Watch-outs · 8 recorded

Visible mold and moisture in bathrooms, particularly shower areas, posing health risks to guests with allergies or respiratory sensitivities (2×)

Price-to-quality mismatch; rooms showing signs of wear, deterioration, peeling paint, and dated condition not justified by €93+ nightly rates (4×)

Inconsistent room quality and cleanliness across the property; guests can receive dramatically different accommodations at identical prices (2×)

Members see this finding in full Members see this finding in full Members see this finding in fu (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (2×)

Members see this finding in full Members see this finding in full Members see this findin (2×)

Members see this finding in full Members see this finding in full Members see this finding in (1×)

Members see this finding in full Members see this finding in full Members see this fi (1×)

5 more watch-outs are visible to members.

Parking note. Adequate — Free parking on-site or nearby, though some guests mention paid option at neighboring property for €7/night.

What guests report

View

Rooms on higher floors and certain orientations have pleasant views; some guests note window views as a positive feature

Bed & mattress

Generally comfortable and large, though some report squeaky frames; one guest noted pillows were small

Bathroom & water

Adequate in most cases with hot water and functioning showers, but some units have mold/moisture issues and substandard water pressure

Wi-Fi

Present but unreliable, especially on first floor; guests recommend requesting upper floor rooms for better connectivity

Breakfast

Not included; no breakfast service mentioned; only microwave and kettle provided in rooms

AC / heating

Air conditioning present and functional in most rooms

Local knowledge

Book directly via phone with owners instead of Booking.com for potentially better room upgrades and pricing

Request apartment #3 if available—spacious with large terrace and good layout for families

Arrive with flexible expectations on room size; identical rates can result in significantly different room qualities

Members see this finding in full Members see this finding in full Members see this finding in full Members see this findi

Members see this finding in full Members see this finding in full Members see this finding in full Member

Members see this finding in full Members see this finding in full Members see this finding in full

Members see this finding in full Members see this finding in full Members see this finding in full Members see

Members see this finding in full Members see this finding in full Members see this finding in full Members

Members see the full detail. Ask for an introduction

Room intel

Noisy rooms to avoid

Rooms with loud refrigerators reported
Ground floor or rooms facing Basanavičiaus street may have more ambient noise

Extra charges guests were surprised by

Members see this finding in full Members se
Members see this finding in full Members see this finding in full Members see this

Members see the full detail. Ask for an introduction

Character & facilities

Family facilities

Spacious apartments suitable for 2 adults + 2 children
Child beds/cots available upon request
Large terraces for outdoor play and dining
Proximity to safe pedestrian zones and beach for family activities

You are reading research nobody publishes.

This assessment is one of 200+ across 25+ cities. Members also see the rate — and book it. Membership is by introduction; if you found your way here, tell us who you are.

Ask for an introduction