How is Hôtel de Nell rated?

Hôtel de Nell scores 9.1/10 on Booking.com and 4.6/5 on Google.

How many guest reviews were analysed for Hôtel de Nell?

HotelShortlist analysed 500 guest reviews for Hôtel de Nell to build this verified profile.

Is Hôtel de Nell a 5-star hotel?

Yes — Hôtel de Nell is a 5-star property in Paris.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Hôtel de Nell

Name: Hôtel de Nell
Address: Paris

★★★★★

9.1

Booking score

4.6

Google rating

570

Total reviews

★★★★★

Star rating

≈2014

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2014 ·Location 4.6

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Hôtel de Nell Worth It? The Honest Verdict

9.1/10 Booking.com4.6/5 Google500 reviews read5-star

As of 25 September 2026, 500 guest reviews give Hôtel de Nell 9.1/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptionally warm, professional, and helpful staff who consistently go above and beyond—providing restaurant recommendations, arranging transportation, assisting with bookings, and remembering guest preferences across shifts. 127 reviews.

Complaints

Noise and Room Complaints at Hôtel de Nell: Which Rooms to Avoid

Rooms far smaller than advertised or expected for 5-star pricing—Superior category discrepancies between website photos and actual rooms, with limited usable space and missing promised amenities like dual washbasins or proper natural light. 18 reviews
Serious theft incidents from guest rooms—multiple reports of cash (US dollars, dirhams) stolen from wallets and luggage despite locked doors, with hotel management unresponsive to claims or requests for compensation. 4 reviews
Questionable 5-star designation for the price—lack of expected facilities (no gym, no pool, limited common areas), dated finishes, rough workmanship, and imperfect fittings that do not justify luxury pricing. 16 reviews

Rooms to avoid

Top-floor attic rooms with sloping walls exposed to external noise
Street-facing rooms subject to occasional church carillon and some street noise
Rooms near construction areas during renovation periods (variable by date)

What guests praise

Hôtel de Nell Reviews — What Guests Actually Say vs the Marketing

Hôtel de Nell sells itself as a 5-star hotel. What guests repeat most:

Exceptionally warm, professional, and helpful staff who consistently go above and beyond—providing restaurant recommendations, arranging transportation, assisting with bookings, and remembering guest preferences across shifts. 127 reviews
Prime central location on a quiet, peaceful side street in the 9th arrondissement—walking distance to major attractions (Louvre, Notre-Dame, Gare du Nord) yet insulated from tourist crowds and traffic noise. 89 reviews
Modern, elegant, boutique-style design with minimalist aesthetics, thoughtful details, and high-quality furnishings that create a chic, refined atmosphere distinct from typical Paris hotels. 72 reviews

Room requests

Which Room Should You Ask For at Hôtel de Nell?

Ask for

Interior courtyard-facing rooms guaranteed silence
Lower floors (1st–2nd) quieter than upper floors
Rooms away from street frontage

Method

How HotelShortlist Researched Hôtel de Nell

We read 500 public guest reviews of Hôtel de Nell, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Hôtel de Nell and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm, professional, and helpful staff who consistently go above and beyond—providing restaurant recommendations, arranging transportation, assisting with bookings, and remembering guest preferences across shifts. (127×)

Prime central location on a quiet, peaceful side street in the 9th arrondissement—walking distance to major attractions (Louvre, Notre-Dame, Gare du Nord) yet insulated from tourist crowds and traffic noise. (89×)

Modern, elegant, boutique-style design with minimalist aesthetics, thoughtful details, and high-quality furnishings that create a chic, refined atmosphere distinct from typical Paris hotels. (72×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (68×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Rooms far smaller than advertised or expected for 5-star pricing—Superior category discrepancies between website photos and actual rooms, with limited usable space and missing promised amenities like dual washbasins or proper natural light. (18×)

Serious theft incidents from guest rooms—multiple reports of cash (US dollars, dirhams) stolen from wallets and luggage despite locked doors, with hotel management unresponsive to claims or requests for compensation. (4×)

Questionable 5-star designation for the price—lack of expected facilities (no gym, no pool, limited common areas), dated finishes, rough workmanship, and imperfect fittings that do not justify luxury pricing. (16×)

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5 more watch-outs are visible to members.

Parking note. Problematic — Hotel has no dedicated parking lot; guests advised against arriving by car; valet parking available at added cost; street parking difficult in area.

What guests report

View

Rooms facing the church across street and interior courtyard have best views; rooms facing walls or with no windows receive complaints; balcony rooms highly praised for terrace access and Parisian vistas.

Bed & mattress

Queen-size beds consistently praised as extremely comfortable with high-quality linens; some complaints about beds feeling smaller than advertised.

Bathroom & water

Heated slate floors, luxury soaking tubs, rainfall showers, and modern finishes praised; water pressure adequate but temperature fluctuates randomly; some showers lack adequate lighting; open designs without doors in some rooms.

Wi-Fi

Not explicitly mentioned in reviews; assumed adequate but not highlighted as strength or weakness.

Breakfast

Good quality pastries and fresh products, but buffet options limited; lacks protein (eggs/meat without surcharge); €24–29 per person considered expensive for what's offered; nearby bakeries offer better value.

AC / heating

Problematic in warm weather; units described as old, inadequate, or non-functional in some rooms; particularly poor in attic rooms; difficulty regulating temperature.

Elevator

Unreliable

Local knowledge

Request a room facing the interior courtyard for guaranteed silence and peaceful nights, even if it sacrifices external views.

Rooms with Japanese soaking tub and heated tile floors are in premium categories; request these specifically if relaxation is priority.

Avoid attic/top-floor rooms with sloping walls—request lower floors for full usable space and avoid claustrophobic layouts.

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Room intel

Quiet rooms / wings

Interior courtyard-facing rooms guaranteed silence
Lower floors (1st–2nd) quieter than upper floors
Rooms away from street frontage

Noisy rooms to avoid

Top-floor attic rooms with sloping walls exposed to external noise
Street-facing rooms subject to occasional church carillon and some street noise
Rooms near construction areas during renovation periods (variable by date)

Extra charges guests were surprised by

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Character & facilities

Design & character 14% of reviews mention design

Modern minimalist boutique aesthetic with contemporary furnishings and clean lines
Japanese design influence visible in bath fixtures, heated floors, and architectural details
Carefully curated interiors balancing elegance with comfort; thoughtfully designed common areas

Family facilities

Staff extremely accommodating to children and babies
Game room with chess available
Extra cots/roll-away beds provided for young children with quality mattresses

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