How is Hotel de Neuville Arc de Triomphe rated?

Hotel de Neuville Arc de Triomphe scores 10.0/10 on Booking.com and 4.4/5 on Google.

How many guest reviews were analysed for Hotel de Neuville Arc de Triomphe?

HotelShortlist analysed 500 guest reviews for Hotel de Neuville Arc de Triomphe to build this verified profile.

Is Hotel de Neuville Arc de Triomphe a 4-star hotel?

Yes — Hotel de Neuville Arc de Triomphe is a 4-star property in Paris.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

4.5/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Hotel de Neuville Arc de Triomphe

Name: Hotel de Neuville Arc de Triomphe
Address: Paris

★★★★

10.0

Booking score

4.4

Google rating

549

Total reviews

★★★★

Star rating

≈2011

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2011 ·Location 4.4

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Hotel de Neuville Arc de Triomphe Worth It? The Honest Verdict

10.0/10 Booking.com4.4/5 Google500 reviews read4-star

As of 20 September 2026, 500 guest reviews give Hotel de Neuville Arc de Triomphe 10.0/10 on Booking.com and 4.4/5 on Google.

Most-repeated praise: Exceptional and genuinely caring staff who consistently go above and beyond—from arranging restaurant bookings and taxi calls to hand-writing Metro directions, switching train departures, returning forgotten AirPods, and even extending early check-in for exhausted travelers 78 reviews.

Complaints

Noise and Room Complaints at Hotel de Neuville Arc de Triomphe: Which Rooms to Avoid

Severely claustrophobic elevator that barely accommodates one person with luggage, causing genuine distress for guests with mobility needs, anxiety, or anyone traveling with large suitcases 31 reviews
Rooms substantially smaller than advertised or expected for a 4-star property, with cramped layouts that make it difficult for two people to move comfortably, particularly when unpacking luggage 28 reviews
Paper-thin interior walls with negligible soundproofing allowing audible transmission of neighbors' conversations, showers, toilet use, footsteps, elevator noise, and music—making sleep difficult and rest impossible 19 reviews

Rooms to avoid

1st floor rooms with street noise and housekeeping activity audible
Street-facing rooms experience traffic and pedestrian noise
Ground floor near kitchen affected by breakfast service noise and odors at 7:30am

What guests praise

Hotel de Neuville Arc de Triomphe Reviews — What Guests Actually Say vs the Marketing

Hotel de Neuville Arc de Triomphe sells itself as a 4-star hotel. What guests repeat most:

Exceptional and genuinely caring staff who consistently go above and beyond—from arranging restaurant bookings and taxi calls to hand-writing Metro directions, switching train departures, returning forgotten AirPods, and even extending early check-in for exhausted travelers 78 reviews
Perfect location in quiet, safe, elegant residential neighborhood just 5 minutes walk from Metro/RER, close to Arc de Triomphe, excellent restaurants and bakeries, yet removed from tourist crowds and noise 72 reviews
Outstanding breakfast buffet with diverse, high-quality fresh ingredients including scrambled eggs, sausages, cheeses, varied breads, fresh fruits, multiple juice options, excellent coffee, all presented in a charming atmospheric room 61 reviews

Room requests

Which Room Should You Ask For at Hotel de Neuville Arc de Triomphe?

Ask for

Room 45 (courtyard-facing, high floor)
Higher floors (4th, 5th) generally quieter
Courtyard-facing rooms significantly quieter than street-facing

Method

How HotelShortlist Researched Hotel de Neuville Arc de Triomphe

We read 500 public guest reviews of Hotel de Neuville Arc de Triomphe, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-20. If you represent Hotel de Neuville Arc de Triomphe and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional and genuinely caring staff who consistently go above and beyond—from arranging restaurant bookings and taxi calls to hand-writing Metro directions, switching train departures, returning forgotten AirPods, and even extending early check-in for exhausted travelers (78×)

Perfect location in quiet, safe, elegant residential neighborhood just 5 minutes walk from Metro/RER, close to Arc de Triomphe, excellent restaurants and bakeries, yet removed from tourist crowds and noise (72×)

Outstanding breakfast buffet with diverse, high-quality fresh ingredients including scrambled eggs, sausages, cheeses, varied breads, fresh fruits, multiple juice options, excellent coffee, all presented in a charming atmospheric room (61×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in f(58×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in(52×)

5 more positive findings visible to members.

Watch-outs · 8 recorded

Severely claustrophobic elevator that barely accommodates one person with luggage, causing genuine distress for guests with mobility needs, anxiety, or anyone traveling with large suitcases (31×)

Rooms substantially smaller than advertised or expected for a 4-star property, with cramped layouts that make it difficult for two people to move comfortably, particularly when unpacking luggage (28×)

Paper-thin interior walls with negligible soundproofing allowing audible transmission of neighbors' conversations, showers, toilet use, footsteps, elevator noise, and music—making sleep difficult and rest impossible (19×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (12×)

5 more watch-outs are visible to members.

Parking note. Adequate — Official taxi company outside costs €35 for 2, nearby underground garage available with reasonable rates, though street parking limited and some guests parked in surrounding areas.

What guests report

View

Room 45 quiet with excellent AC; 5th floor rooms have partial Sacré-Cœur views; courtyard-facing rooms quieter than street-facing

Bed & mattress

Very comfortable, well-maintained mattresses (though some complaint of softness); excellent quality linens; guests consistently praise sleep quality despite room size

Bathroom & water

Modern, spotless, spacious shower with excellent water pressure; good hot water supply; rain-style shower heads; some rooms have larger bathrooms than others

Wi-Fi

Unreliable, unsuitable for professional work or video calls; unable to support WhatsApp calls; problematic connectivity despite being advertised for business travelers

Breakfast

High-quality fresh buffet with diverse options including eggs, sausages, cheeses, breads, fresh fruits, excellent coffee; reasonably priced at €15 when booking direct; worth the cost; excellent service from breakfast staff

AC / heating

Functions excellently year-round; maintains consistent 22°C even in south-facing rooms during afternoon sun; reliable climate control

Elevator

Unreliable

Local knowledge

Request a room facing the courtyard (cour) to avoid street noise; higher floors on the 5th offer Sacré-Cœur views

Book directly through the hotel website for breakfast included; prices fluctuate significantly on third-party sites

Allow extra time getting luggage upstairs—elevator fits only one person with large suitcase; staff happy to assist

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Room intel

Quiet rooms / wings

Room 45 (courtyard-facing, high floor)
Higher floors (4th, 5th) generally quieter
Courtyard-facing rooms significantly quieter than street-facing

Noisy rooms to avoid

1st floor rooms with street noise and housekeeping activity audible
Street-facing rooms experience traffic and pedestrian noise
Ground floor near kitchen affected by breakfast service noise and odors at 7:30am

Extra charges guests were surprised by

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Character & facilities

Design & character 4% of reviews mention design

Tastefully unique French design with thoughtful decorative details and mirrored effects to create space perception
Elegant lobby with distinctive charm and original eclectic touches that distinguish it from standard chains
Stylish, sophisticated aesthetic combining Parisian elegance with modern boutique sensibility

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