How is Hôtel Dupond Smith rated?

Hôtel Dupond Smith scores 9.0/10 on Booking.com and 4.8/5 on Google.

How many guest reviews were analysed for Hôtel Dupond Smith?

HotelShortlist analysed 239 guest reviews for Hôtel Dupond Smith to build this verified profile.

Is Hôtel Dupond Smith a 5-star hotel?

Yes — Hôtel Dupond Smith is a 5-star property in Paris.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Hôtel Dupond Smith

Name: Hôtel Dupond Smith
Address: Paris

★★★★★

9.0

Booking score

4.8

Google rating

238

Total reviews

★★★★★

Star rating

≈2014

Built / renovated

Betty

Owner

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2014 ·Location 4.8

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Hôtel Dupond Smith Worth It? The Honest Verdict

9.0/10 Booking.com4.8/5 Google239 reviews read5-star

As of 25 September 2026, 239 guest reviews give Hôtel Dupond Smith 9.0/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Exceptionally warm, professional, and genuinely caring staff who remember guests by name and go far beyond typical hospitality—particularly Nicolas, Betty, Christophe, and Arthus, who are repeatedly praised for making stays feel personal and memorable 87 reviews.

Complaints

Noise and Room Complaints at Hôtel Dupond Smith: Which Rooms to Avoid

Severe maintenance issues including moldy shower caulking, broken shower heads, dinged furniture, and general deterioration that contradicts five-star pricing and standards 3 reviews
Inadequate soundproofing in some rooms with thin walls allowing noise from upstairs toilets, neighboring guests, and street-level garbage trucks to disturb sleep despite five-star rating 4 reviews
Overpriced for the actual quality delivered—rooms feel more like comfortable three or four-star hotel rather than legitimate five-star establishment given wear, maintenance state, and service gaps 5 reviews

Rooms to avoid

First floor/ground level rooms susceptible to garbage truck noise at 8:15am
Rooms below upper-floor toilets experience plumbing noise
Street-facing rooms may hear neighborhood activity despite generally quiet location

What guests praise

Hôtel Dupond Smith Reviews — What Guests Actually Say vs the Marketing

Hôtel Dupond Smith sells itself as a 5-star hotel. What guests repeat most:

Exceptionally warm, professional, and genuinely caring staff who remember guests by name and go far beyond typical hospitality—particularly Nicolas, Betty, Christophe, and Arthus, who are repeatedly praised for making stays feel personal and memorable 87 reviews
Flawless location in the heart of Le Marais neighborhood—steps from iconic landmarks like Notre-Dame and Sainte-Chapelle, surrounded by excellent cafes, boutiques, galleries, and restaurants yet situated on a quiet side street 81 reviews
Spacious rooms that are rare for Paris, featuring modern stylish design with thoughtful details, high-end Diptyque toiletries, and elegant furnishings that feel more like a private residence than a hotel 76 reviews

Room requests

Which Room Should You Ask For at Hôtel Dupond Smith?

Ask for

Room 10 (first floor with private terrace) reported as quiet despite location
Higher floor rooms generally quieter than street level
Rooms with windows closed noted as completely soundproof

Method

How HotelShortlist Researched Hôtel Dupond Smith

We read 239 public guest reviews of Hôtel Dupond Smith, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Hôtel Dupond Smith and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm, professional, and genuinely caring staff who remember guests by name and go far beyond typical hospitality—particularly Nicolas, Betty, Christophe, and Arthus, who are repeatedly praised for making stays feel personal and memorable (87×)

Flawless location in the heart of Le Marais neighborhood—steps from iconic landmarks like Notre-Dame and Sainte-Chapelle, surrounded by excellent cafes, boutiques, galleries, and restaurants yet situated on a quiet side street (81×)

Spacious rooms that are rare for Paris, featuring modern stylish design with thoughtful details, high-end Diptyque toiletries, and elegant furnishings that feel more like a private residence than a hotel (76×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Severe maintenance issues including moldy shower caulking, broken shower heads, dinged furniture, and general deterioration that contradicts five-star pricing and standards (3×)

Inadequate soundproofing in some rooms with thin walls allowing noise from upstairs toilets, neighboring guests, and street-level garbage trucks to disturb sleep despite five-star rating (4×)

Overpriced for the actual quality delivered—rooms feel more like comfortable three or four-star hotel rather than legitimate five-star establishment given wear, maintenance state, and service gaps (5×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (3×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in f (2×)

5 more watch-outs are visible to members.

What guests report

View

Some rooms have balconies or terraces overlooking Le Marais streets; high-floor rooms offer better views

Bed & mattress

Exceptionally comfortable with high-quality linens, described as sleeping on clouds, oversized in suites

Bathroom & water

Large spacious bathrooms with excellent water pressure, hot water, spacious tubs, quality Diptyque products, bidet, towel warmer

Wi-Fi

Not mentioned in reviews; presumed adequate but unconfirmed

Breakfast

Excellent quality with fresh croissants, diverse options, can be customized and delivered to room; worth purchasing the service

AC / heating

Central AC occasionally fails but staff provides portable window units; works perfectly when functioning

Elevator

Available

Local knowledge

Request a room on a higher floor away from street level to minimize noise from traffic and garbage collection trucks that operate early morning

Book breakfast delivery to your room—it's worth the cost and arrives freshly made each morning with surprising variety and quality

Ask Nicolas or Betty at front desk for personalized restaurant and cultural venue recommendations; staff provide inside knowledge tourists won't find online

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Room intel

Quiet rooms / wings

Room 10 (first floor with private terrace) reported as quiet despite location
Higher floor rooms generally quieter than street level
Rooms with windows closed noted as completely soundproof

Noisy rooms to avoid

First floor/ground level rooms susceptible to garbage truck noise at 8:15am
Rooms below upper-floor toilets experience plumbing noise
Street-facing rooms may hear neighborhood activity despite generally quiet location

Extra charges guests were surprised by

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Character & facilities

Design & character 5% of reviews mention design

Boutique hotel with bespoke furnishings and curated art in every room
Modern stylish design blending classic Parisian charm with contemporary elegance
Uniquely decorated rooms with thoughtful design details that feel like private residences

Family facilities

Special arrangements made for guests traveling with small children
Advent calendar activity for children during holiday season
Child-friendly welcome amenities and treats

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