How is Hôtel Jardin de Cluny rated?

Hôtel Jardin de Cluny scores 9.2/10 on Booking.com and 4.6/5 on Google.

How many guest reviews were analysed for Hôtel Jardin de Cluny?

HotelShortlist analysed 500 guest reviews for Hôtel Jardin de Cluny to build this verified profile.

Is Hôtel Jardin de Cluny a 4-star hotel?

Yes — Hôtel Jardin de Cluny is a 4-star property in Paris.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Hôtel Jardin de Cluny

Name: Hôtel Jardin de Cluny
Address: Paris

★★★★

9.2

Booking score

4.6

Google rating

556

Total reviews

★★★★

Star rating

≈2014

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2014 ·Location 4.6

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Hôtel Jardin de Cluny Worth It? The Honest Verdict

9.2/10 Booking.com4.6/5 Google500 reviews read4-star

As of 25 September 2026, 500 guest reviews give Hôtel Jardin de Cluny 9.2/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptional location in Latin Quarter on quiet pedestrian street yet within walking distance of Notre-Dame, Panthéon, Luxembourg Gardens, and multiple metro/RER lines for accessing all Paris attractions 89 reviews.

Complaints

Noise and Room Complaints at Hôtel Jardin de Cluny: Which Rooms to Avoid

Inadequate temperature control with rooms becoming dangerously hot or freezing cold; air conditioning disabled except certain months, and portable heaters provided as insufficient solution 8 reviews
Severe noise issues with thin walls allowing guests to hear neighbors clearly, elevator sounds, reception phone ringing, and bathroom noises traveling between rooms despite quiet street location 7 reviews
Extremely small rooms and bathrooms cramped even by Paris standards, making luggage storage difficult and shower spaces claustrophobic with poor accessibility for elderly guests 6 reviews

Rooms to avoid

Ground floor rooms with street-level windows
Rooms near reception and elevator
Rooms with poor insulation between walls

What guests praise

Hôtel Jardin de Cluny Reviews — What Guests Actually Say vs the Marketing

Hôtel Jardin de Cluny sells itself as a 4-star hotel. What guests repeat most:

Exceptional location in Latin Quarter on quiet pedestrian street yet within walking distance of Notre-Dame, Panthéon, Luxembourg Gardens, and multiple metro/RER lines for accessing all Paris attractions 89 reviews
Consistently warm, professional, and genuinely friendly staff who go above and beyond with personalized service, restaurant recommendations, early check-ins, and remembering guest details like birthdays 78 reviews
Recently renovated with thoughtful, artistic design featuring neo-art deco wallpapers, natural materials, eclectic vintage-modern aesthetic, and carefully curated details throughout common areas and rooms 71 reviews

Room requests

Which Room Should You Ask For at Hôtel Jardin de Cluny?

Ask for

Upper floors (4th, 5th floor mentioned as quieter)
Rooms away from reception/lobby area
Room 301 specifically mentioned as quiet on quiet side street

Method

How HotelShortlist Researched Hôtel Jardin de Cluny

We read 500 public guest reviews of Hôtel Jardin de Cluny, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Hôtel Jardin de Cluny and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional location in Latin Quarter on quiet pedestrian street yet within walking distance of Notre-Dame, Panthéon, Luxembourg Gardens, and multiple metro/RER lines for accessing all Paris attractions (89×)

Consistently warm, professional, and genuinely friendly staff who go above and beyond with personalized service, restaurant recommendations, early check-ins, and remembering guest details like birthdays (78×)

Recently renovated with thoughtful, artistic design featuring neo-art deco wallpapers, natural materials, eclectic vintage-modern aesthetic, and carefully curated details throughout common areas and rooms (71×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Inadequate temperature control with rooms becoming dangerously hot or freezing cold; air conditioning disabled except certain months, and portable heaters provided as insufficient solution (8×)

Severe noise issues with thin walls allowing guests to hear neighbors clearly, elevator sounds, reception phone ringing, and bathroom noises traveling between rooms despite quiet street location (7×)

Extremely small rooms and bathrooms cramped even by Paris standards, making luggage storage difficult and shower spaces claustrophobic with poor accessibility for elderly guests (6×)

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5 more watch-outs are visible to members.

Parking note. Problematic — Hotel has no parking; guests must use expensive nearby garages (€50/day mentioned) or arrange alternative transportation.

What guests report

View

Most rooms lack notable views; ground floor rooms lack privacy due to street-level exposure; some rooms have small juliet balconies with limited views of courtyard

Bed & mattress

High-quality, very comfortable queen and king beds; mattresses praised as excellent and supportive; some guests note beds slightly firmer than home preference but generally exceptional for Paris

Bathroom & water

Modern, clean, well-designed with excellent hot water; rainfall showerheads; heated towel racks; quality Nuxe toiletries provided; rooms lack bidet (European standard); shower tub can be slippery without safety bars

Wi-Fi

Patchy connection in some areas; generally works but noted as unreliable by some guests

Breakfast

High-quality, substantial continental buffet with fresh pastries, eggs, meats, cheeses, fruit; €17-18 if purchased separately (avoid unless included); served 7am in atmospheric cellar

AC / heating

Problematic and inconsistent; disabled most months; rooms overheat; radiator-based heat control unreliable; requires guest adjustment; no centralized temperature control

Elevator

Available

Local knowledge

Book breakfast directly with the hotel website for best rates and to have breakfast included; €17-18 per person if added separately

Request a room on upper floors for quieter, more peaceful sleep away from street level and reception noise

RER B station is 3 minutes walk away with direct connection to CDG airport; much faster and cheaper than taxi

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Room intel

Quiet rooms / wings

Upper floors (4th, 5th floor mentioned as quieter)
Rooms away from reception/lobby area
Room 301 specifically mentioned as quiet on quiet side street

Noisy rooms to avoid

Ground floor rooms with street-level windows
Rooms near reception and elevator
Rooms with poor insulation between walls

Extra charges guests were surprised by

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Character & facilities

Design & character 6% of reviews mention design

Neo-art deco wallpapers with natural materials (wood, rattan) creating warm, eclectic aesthetic
Thoughtfully curated botanical-inspired decor with retro light switches and cabinet of curiosities ambiance
Recently renovated with modern finishes, charming details, and designer consideration in every element

Family facilities

Family rooms available with sofa bed configuration upon request
Staff arrange room configurations for families with children
Hotel staff noted as exceptionally helpful for families with younger kids
Safe pedestrian-only street environment suitable for children

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