How is Hotel Le Grand Mazarin rated?

Hotel Le Grand Mazarin scores 9.3/10 on Booking.com and 4.5/5 on Google.

How many guest reviews were analysed for Hotel Le Grand Mazarin?

HotelShortlist analysed 269 guest reviews for Hotel Le Grand Mazarin to build this verified profile.

Is Hotel Le Grand Mazarin a 5-star hotel?

Yes — Hotel Le Grand Mazarin is a 5-star property in Paris.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Hotel Le Grand Mazarin

Name: Hotel Le Grand Mazarin
Address: Paris

★★★★★

9.3

Booking score

4.5

Google rating

238

Total reviews

★★★★★

Star rating

≈2023

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2023 ·Location 4.5

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Hotel Le Grand Mazarin Worth It? The Honest Verdict

9.3/10 Booking.com4.5/5 Google269 reviews read5-star

As of 25 September 2026, 269 guest reviews give Hotel Le Grand Mazarin 9.3/10 on Booking.com and 4.5/5 on Google.

Most-repeated praise: Exceptionally thoughtful and attentive staff who anticipate guest needs, provide personalized service, and go above and beyond with warm welcomes and genuine hospitality. 89 reviews.

Complaints

Noise and Room Complaints at Hotel Le Grand Mazarin: Which Rooms to Avoid

Serious safety and liability concerns including electrical hazards causing injury, theft of substantial cash and designer items from rooms, and dismissive management response to incidents. 4 reviews
Housekeeping issues including inadequate cleaning (crumbs left on floors, dust not removed), items left in rooms, and insufficient attention to room standards for a 5-star property. 8 reviews
Inconsistent and sometimes dismissive or unprofessional staff behavior, including eye-rolling, refusal to help, difficulty reaching reception by phone, and poor communication. 12 reviews

Rooms to avoid

Room 402 mentioned as problematic
Lower floors facing the street (proximity to nightclub and late-night street performers)

What guests praise

Hotel Le Grand Mazarin Reviews — What Guests Actually Say vs the Marketing

Hotel Le Grand Mazarin sells itself as a 5-star hotel. What guests repeat most:

Exceptionally thoughtful and attentive staff who anticipate guest needs, provide personalized service, and go above and beyond with warm welcomes and genuine hospitality. 89 reviews
Stunning, unique interior design with handpicked details throughout—hand-painted ceilings, eclectic furniture, art-filled spaces, and a distinctive maximalist aesthetic that rivals luxury design hotels. 76 reviews
Ideal location in the heart of Le Marais district with walking distance to Notre-Dame, Sainte-Chapelle, trendy shops, excellent restaurants, and nearby Metro access for convenient city exploration. 84 reviews

Room requests

Which Room Should You Ask For at Hotel Le Grand Mazarin?

Ask for

Upper floors away from street noise
Interior-facing rooms away from Marais street activity

Method

How HotelShortlist Researched Hotel Le Grand Mazarin

We read 269 public guest reviews of Hotel Le Grand Mazarin, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Hotel Le Grand Mazarin and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally thoughtful and attentive staff who anticipate guest needs, provide personalized service, and go above and beyond with warm welcomes and genuine hospitality. (89×)

Stunning, unique interior design with handpicked details throughout—hand-painted ceilings, eclectic furniture, art-filled spaces, and a distinctive maximalist aesthetic that rivals luxury design hotels. (76×)

Ideal location in the heart of Le Marais district with walking distance to Notre-Dame, Sainte-Chapelle, trendy shops, excellent restaurants, and nearby Metro access for convenient city exploration. (84×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Serious safety and liability concerns including electrical hazards causing injury, theft of substantial cash and designer items from rooms, and dismissive management response to incidents. (4×)

Housekeeping issues including inadequate cleaning (crumbs left on floors, dust not removed), items left in rooms, and insufficient attention to room standards for a 5-star property. (8×)

Inconsistent and sometimes dismissive or unprofessional staff behavior, including eye-rolling, refusal to help, difficulty reaching reception by phone, and poor communication. (12×)

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5 more watch-outs are visible to members.

What guests report

View

5th floor rooms and corner rooms with balconies have the best Parisian rooftop views; lower floors facing street have noise from Marais; some rooms described as dark with no view

Bed & mattress

Extremely comfortable for most guests; hand-picked mattresses and high-quality linens; rare complaints of hard mattress and cheap synthetic pillows

Bathroom & water

Luxury touches like heated toilet seats, bidets, and large bathtubs; showers lack curtains/glass doors causing water splash; some drainage issues reported; smaller bathrooms on lower-category rooms

Wi-Fi

Not mentioned in reviews

Breakfast

Outstanding quality with fresh pastries, made-to-order omelets, quality meats and cheeses, good coffee; included in many bookings; highly praised as best croissants in Paris

AC / heating

Works well in most rooms; some issues with central control system and guests unable to adjust temperature independently

Elevator

Available

Local knowledge

Book a 5th floor room with a balcony for scenic Parisian views and a peaceful retreat.

Request the jacuzzi temperature increase in advance; it runs cooler than expected and may need adjustment.

Secure dinner reservations at Boubale restaurant at least a month ahead; it fills up quickly.

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Room intel

Quiet rooms / wings

Upper floors away from street noise
Interior-facing rooms away from Marais street activity

Noisy rooms to avoid

Room 402 mentioned as problematic
Lower floors facing the street (proximity to nightclub and late-night street performers)

Extra charges guests were surprised by

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Character & facilities

Design & character 28% of reviews mention design

Hand-painted ceiling in pool area is signature architectural detail
Maximalist eclectic style with curated furnishings, tapestries, art, and playful Wes Anderson-esque aesthetic
Martin Brudnizki design; each room has unique character with vintage-modern blend and attention to detail throughout

Gym & fitness Decent

Well-equipped with treadmills, rowing machine, free weights, and bands
Large, stylish, clean facility that guests praise for quality
Lacks cleaning supplies for equipment; no hand wipes provided between users

Family facilities

Welcome gifts and special treatment for children
Pet-friendly with dedicated dog bed and gourmet dog treats
Spa/pool area with family-friendly hours and accommodations
Accessible for wheelchair users with elevator and staff assistance

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