How is Hotel Les Deux Girafes rated?

Hotel Les Deux Girafes scores 9.1/10 on Booking.com and 4.7/5 on Google.

How many guest reviews were analysed for Hotel Les Deux Girafes?

HotelShortlist analysed 500 guest reviews for Hotel Les Deux Girafes to build this verified profile.

Is Hotel Les Deux Girafes a 4-star hotel?

Yes — Hotel Les Deux Girafes is a 4-star property in Paris.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Hotel Les Deux Girafes

Name: Hotel Les Deux Girafes
Address: Paris

★★★★

9.1

Booking score

4.7

Google rating

506

Total reviews

★★★★

Star rating

≈2018

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2018 ·Location 4.7

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Hotel Les Deux Girafes Worth It? The Honest Verdict

9.1/10 Booking.com4.7/5 Google500 reviews read4-star

As of 25 September 2026, 500 guest reviews give Hotel Les Deux Girafes 9.1/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Exceptional and warm staff across all departments—reception, breakfast service, housekeeping—who consistently go above and beyond with personalized touches, restaurant reservations, and genuine hospitality that makes guests feel valued. 127 reviews.

Complaints

Noise and Room Complaints at Hotel Les Deux Girafes: Which Rooms to Avoid

Plumbing and structural noise (water pipes, door slamming, footsteps) audible in rooms despite claims of sound insulation; hotel dismissed complaints as 'occasional' and refused responsibility even with video evidence. 4 reviews
Defective shower equipment (handheld showerheads that cannot be switched properly, poor water pressure, misaligned fixtures) with inadequate follow-up from maintenance after multiple guest reports. 3 reviews
Privacy concerns—ground-floor rooms with large transparent windows facing interior courtyard require constant blinds closure; skylights from illuminated giraffe sculpture penetrate curtains at night. 4 reviews

Rooms to avoid

Upper floors closer to school next door (audible children's voices)
Rooms near elevator (beeping audible)
Reception level (directly below sensitive to lobby noise)

What guests praise

Hotel Les Deux Girafes Reviews — What Guests Actually Say vs the Marketing

Hotel Les Deux Girafes sells itself as a 4-star hotel. What guests repeat most:

Exceptional and warm staff across all departments—reception, breakfast service, housekeeping—who consistently go above and beyond with personalized touches, restaurant reservations, and genuine hospitality that makes guests feel valued. 127 reviews
Pristine cleanliness and impeccable maintenance throughout rooms, bathrooms, and common areas, with daily housekeeping and restocked amenities creating a spotless environment. 98 reviews
Strategically convenient location in the vibrant 11th arrondissement near Oberkampf with multiple metro stations (Parmentier, Saint-Ambroise, Oberkampf) within 2-5 minute walk, surrounded by authentic restaurants, wine bars, bakeries, and cafés away from tourist crowds. 112 reviews

Room requests

Which Room Should You Ask For at Hotel Les Deux Girafes?

Ask for

Courtyard-facing rooms (ground floor and mid-floors)
Garden-level rooms with interior exposure
Room 301 specifically mentioned as peaceful

Method

How HotelShortlist Researched Hotel Les Deux Girafes

We read 500 public guest reviews of Hotel Les Deux Girafes, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Hotel Les Deux Girafes and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional and warm staff across all departments—reception, breakfast service, housekeeping—who consistently go above and beyond with personalized touches, restaurant reservations, and genuine hospitality that makes guests feel valued. (127×)

Pristine cleanliness and impeccable maintenance throughout rooms, bathrooms, and common areas, with daily housekeeping and restocked amenities creating a spotless environment. (98×)

Strategically convenient location in the vibrant 11th arrondissement near Oberkampf with multiple metro stations (Parmentier, Saint-Ambroise, Oberkampf) within 2-5 minute walk, surrounded by authentic restaurants, wine bars, bakeries, and cafés away from tourist crowds. (112×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Plumbing and structural noise (water pipes, door slamming, footsteps) audible in rooms despite claims of sound insulation; hotel dismissed complaints as 'occasional' and refused responsibility even with video evidence. (4×)

Defective shower equipment (handheld showerheads that cannot be switched properly, poor water pressure, misaligned fixtures) with inadequate follow-up from maintenance after multiple guest reports. (3×)

Privacy concerns—ground-floor rooms with large transparent windows facing interior courtyard require constant blinds closure; skylights from illuminated giraffe sculpture penetrate curtains at night. (4×)

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5 more watch-outs are visible to members.

Parking note. Adequate — Convenient parking available directly opposite hotel at €25/night, reservable in advance with secure underground options mentioned.

What guests report

View

Courtyard-facing rooms offer best views of interior garden; upper-floor rooms face street; basement rooms lack natural light

Bed & mattress

Excellent quality, spacious, very comfortable with high-quality linens; exceptional for Paris standard; few complaints about pillow firmness (both pillows hard, no soft option)

Bathroom & water

Modern fixtures; handheld shower only in most rooms positioned unusually low; some rooms bathtub-only; water pressure occasionally weak; generous toiletries; separate toilet rooms appreciated

Wi-Fi

Fast and reliable, consistently praised with no complaints

Breakfast

High quality, generous buffet with fresh pastries, proteins, cheeses, fruits; eggs cooked to order; good coffee; €11 or €19 options; worth it for quality but not always included as expected

AC / heating

Mixed reliability—some guests praise quiet, effective cooling; others report weak AC in hot weather that fails to cool below 22°C despite efforts; occasional mechanical issues

Elevator

Unreliable

Local knowledge

Request a courtyard-facing room for maximum quiet and privacy; upper floors can be noisier due to school proximity.

Breakfast not automatically included; clarify at booking whether €11 or €19 breakfast option is part of your rate.

Shower heads are fixed low and directed at screen, not standing height—request staff assistance if unfamiliar with setup.

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Room intel

Quiet rooms / wings

Courtyard-facing rooms (ground floor and mid-floors)
Garden-level rooms with interior exposure
Room 301 specifically mentioned as peaceful

Noisy rooms to avoid

Upper floors closer to school next door (audible children's voices)
Rooms near elevator (beeping audible)
Reception level (directly below sensitive to lobby noise)

Extra charges guests were surprised by

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Character & facilities

Design & character 7% of reviews mention design

Modern industrial-chic style with giraffe motif throughout; converted 19th-century furniture factory
Sophisticated use of peacock blue accents and monochromatic color scheme with contemporary Scandinavian minimalism
Lush interior courtyard garden with illuminated metal giraffe sculpture and thoughtfully curated art gallery in hallways

Gym & fitness Basic

Small, single room fitness space with basic equipment—'one person and it's full'
Unique wooden exercise equipment mentioned positively
Adequate for light activity but very limited capacity and machinery

Family facilities

Babysitting service available
Complimentary giraffe toys/dolls for children as welcome gifts
Family rooms available (3-person capacity mentioned)
Restaurant and bar areas suitable for family dining

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