Assessment visible · Rates members only
Sign in Ask for an introduction
HotelShortlist rating
1/5

Not on the HotelShortlist: Noise complaints in 9% of guest reviews; Guests report hidden fees.

Paris

Hôtel Westside Arc de Triomphe

★★★★
10.0
Booking score
4.1
Google rating
575
Total reviews
★★★★
Star rating
≈2012
Built / renovated
8+
Highest floor guests reported
9%
Noise mentions
Engine scores ·Newness ≈2012 ·Location 4.1
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
Ask for an introduction Already a member? Sign in
Verdict

Is Hôtel Westside Arc de Triomphe Worth It? The Honest Verdict

10.0/10 Booking.com4.1/5 Google500 reviews read4-star

As of 20 September 2026, 500 guest reviews give Hôtel Westside Arc de Triomphe 10.0/10 on Booking.com and 4.1/5 on Google.

Most-repeated praise: Exceptionally friendly, professional, and attentive staff who consistently go above and beyond to help guests with bookings, directions, early check-ins, and personalized recommendations. 89 reviews.

Complaints

Noise and Room Complaints at Hôtel Westside Arc de Triomphe: Which Rooms to Avoid

  • Extremely poor soundproofing between rooms allows guests to hear neighbors' conversations, showers, toilets, and footsteps clearly at all hours. 31 reviews
  • Rooms are significantly smaller than advertised and don't meet 4-star standards, with some measuring as small as 12 square meters (below Paris legal minimum for 4-stars). 27 reviews
  • Hotel displays misleading advertising regarding pool and spa availability; reviews cite lack of notification about closures for renovations despite prominence on booking sites. 12 reviews
Rooms to avoid
  • Room 104 (near service door, creaking noise every morning)
  • Street-facing rooms (traffic noise)
  • Rooms near elevator (elevator noise, guest activity)
  • Lower floors adjacent to service areas
What guests praise

Hôtel Westside Arc de Triomphe Reviews — What Guests Actually Say vs the Marketing

Hôtel Westside Arc de Triomphe sells itself as a 4-star hotel. What guests repeat most:

  • Exceptionally friendly, professional, and attentive staff who consistently go above and beyond to help guests with bookings, directions, early check-ins, and personalized recommendations. 89 reviews
  • Excellent location within a 5-15 minute walk to Arc de Triomphe, Champs-Élysées, multiple metro stations, and surrounded by quality restaurants, cafes, and shops. 78 reviews
  • Rooms are clean, well-maintained, spacious for Paris standards, with comfortable beds and modern bathrooms featuring good water pressure and hot water. 67 reviews
Room requests

Which Room Should You Ask For at Hôtel Westside Arc de Triomphe?

Ask for
  • Top floor rooms with balconies
  • Garden-view/courtyard-facing rooms on interior
  • Room 402 (praised for view and quiet)
  • Rooms away from elevator and service doors
Method

How HotelShortlist Researched Hôtel Westside Arc de Triomphe

We read 500 public guest reviews of Hôtel Westside Arc de Triomphe, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-20. If you represent Hôtel Westside Arc de Triomphe and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally friendly, professional, and attentive staff who consistently go above and beyond to help guests with bookings, directions, early check-ins, and personalized recommendations. (89×)
Excellent location within a 5-15 minute walk to Arc de Triomphe, Champs-Élysées, multiple metro stations, and surrounded by quality restaurants, cafes, and shops. (78×)
Rooms are clean, well-maintained, spacious for Paris standards, with comfortable beds and modern bathrooms featuring good water pressure and hot water. (67×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full(52×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (44×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this findin(41×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this (38×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (32×)
5 more positive findings visible to members.

Watch-outs · 8 recorded

Extremely poor soundproofing between rooms allows guests to hear neighbors' conversations, showers, toilets, and footsteps clearly at all hours. (31×)
Rooms are significantly smaller than advertised and don't meet 4-star standards, with some measuring as small as 12 square meters (below Paris legal minimum for 4-stars). (27×)
Hotel displays misleading advertising regarding pool and spa availability; reviews cite lack of notification about closures for renovations despite prominence on booking sites. (12×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in ful (26×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see th (15×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full M (21×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this fin (14×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (11×)
5 more watch-outs are visible to members.
Parking note. Problematic — No on-site parking; guests must use expensive public pay parking in the street or nearby garages.

What guests report

View
Some rooms (especially top floors and garden-view rooms) offer pleasant balconies and rooftop views of Paris; street-side rooms can be noisy
Bed & mattress
Consistently praised as very comfortable with high-quality pillows and mattresses; some rooms have double beds that are actually two singles pushed together
Bathroom & water
Modern and spacious in better rooms with good water pressure, but many bathrooms are cramped, poorly ventilated, with small showers and drainage issues; hot water reliability varies
Wi-Fi
Fast and reliable on ground floor; slower on upper floors (27-44 Mbps reported)
Breakfast
Generous, varied, and fresh; includes pastries, cheese, eggs, coffee, juice, and chocolate; some guests find it simple but sufficient; products are fresh quality
AC / heating
Unreliable; staff reluctant to activate in summer; shared thermostats for 7 rooms reported; heating issues in winter
Elevator
yes, but extremely small—fits one person plus one suitcase only; described as problematic for families and luggage

Local knowledge

Request a room away from the elevator and service doors on lower floors to minimize noise.
Book the spa/pool at least 24-48 hours in advance; it's not automatic and slots fill up quickly.
Top-floor rooms with balconies and garden-view rooms are quieter and more pleasant than street-side rooms.
Members see this finding in full Members see this finding in full Members see this finding i
Members see this finding in full Members see this finding in full Members see this finding in full
Members see this finding in full Members see this finding in full Members see this findi
Members see this finding in full Members see this finding in full Members see this finding
Members see this finding in full Members see this finding in full Members see this finding in full Members see this fi
Members see the full detail. Ask for an introduction

Room intel

Quiet rooms / wings
  • Top floor rooms with balconies
  • Garden-view/courtyard-facing rooms on interior
  • Room 402 (praised for view and quiet)
  • Rooms away from elevator and service doors
Noisy rooms to avoid
  • Room 104 (near service door, creaking noise every morning)
  • Street-facing rooms (traffic noise)
  • Rooms near elevator (elevator noise, guest activity)
  • Lower floors adjacent to service areas
Extra charges guests were surprised by
  • Members see this finding in full Members see this finding in full Members see this finding i
  • Members see this finding in full Members see this finding in full Members see this
  • Members see this finding in full Members see this finding in full Members
  • Members see this finding in full Members see t
  • Members see this finding in full Members see this finding in full Me
Members see the full detail. Ask for an introduction

Character & facilities

Design & character 1% of reviews mention design
  • Described as 'quirky' and 'cute' in design by some guests
  • Modern, well-decorated rooms according to several reviews
  • Contemporary aesthetic praised by a few visitors
You are reading research nobody publishes.

This assessment is one of 200+ across 25+ cities. Members also see the rate — and book it. Membership is by introduction; if you found your way here, tell us who you are.

Ask for an introduction

Questions about Hôtel Westside Arc de Triomphe

How is Hôtel Westside Arc de Triomphe rated?
Hôtel Westside Arc de Triomphe scores 10.0/10 on Booking.com and 4.1/5 on Google.
How many guest reviews were analysed for Hôtel Westside Arc de Triomphe?
HotelShortlist analysed 500 guest reviews for Hôtel Westside Arc de Triomphe to build this verified profile.
Is Hôtel Westside Arc de Triomphe a 4-star hotel?
Yes — Hôtel Westside Arc de Triomphe is a 4-star property in Paris.
What do guests love about Hôtel Westside Arc de Triomphe?
The most-mentioned positive in guest reviews: Exceptionally friendly, professional, and attentive staff who consistently go above and beyond to help guests with bookings, directions, early check-ins, and personalized recommendations.
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How Hôtel Westside Arc de Triomphe Compares to Other Paris Hotels

Hôtel Westside Arc de Triomphe: Booking.com 10.0/10, 4-star. Other researched hotels in Paris:

See all verified hotels in Paris →

Review data verified & refreshed 2026-09-20.