How is Le Relais des Halles rated?

Le Relais des Halles scores 9.1/10 on Booking.com and 4.7/5 on Google.

How many guest reviews were analysed for Le Relais des Halles?

HotelShortlist analysed 445 guest reviews for Le Relais des Halles to build this verified profile.

Is Le Relais des Halles a 4-star hotel?

Yes — Le Relais des Halles is a 4-star property in Paris.

How do I get the member rate?

HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Le Relais des Halles

Name: Le Relais des Halles
Address: Paris

★★★★

9.1

Booking score

4.7

Google rating

470

Total reviews

★★★★

Star rating

≈2012

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2012 ·Location 4.7

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

Ask for an introduction Already a member? Sign in

Verdict

Is Le Relais des Halles Worth It? The Honest Verdict

9.1/10 Booking.com4.7/5 Google445 reviews read4-star

As of 25 September 2026, 445 guest reviews give Le Relais des Halles 9.1/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Exceptional location in 1st arrondissement with immediate access to Métro Châtelet-Les Halles, RER connections, and all major Paris attractions (Louvre, Notre-Dame, Marais) within walking distance 89 reviews.

Complaints

Noise and Room Complaints at Le Relais des Halles: Which Rooms to Avoid

Persistent sewage or unidentified foul odors from plumbing that returned nightly despite housekeeping attempts to mask with deodorant, causing sleep disruption
Staff did not follow through on pre-arrival honeymoon requests despite multiple reminders, including romantic setup or special touches, and took excessive requests to repair broken sink
Poor window sealing allowed rain to pour into bathroom during storms, flooding the floor with no maintenance support available

Rooms to avoid

Room 100 (ground floor) has security risk and street noise
Lower floors near pedestrian street experience more activity
Rooms 701 and 6th floor mentioned as noisier

What guests praise

Le Relais des Halles Reviews — What Guests Actually Say vs the Marketing

Le Relais des Halles sells itself as a 4-star hotel. What guests repeat most:

Exceptional location in 1st arrondissement with immediate access to Métro Châtelet-Les Halles, RER connections, and all major Paris attractions (Louvre, Notre-Dame, Marais) within walking distance 89 reviews
Consistently professional, warm, and genuinely helpful staff who provide personal attention, local recommendations, and go above and beyond in service recovery 76 reviews
Spotlessly clean rooms and bathrooms with impeccable housekeeping that maintains high standards daily, including detailed attention to amenities 74 reviews

Room requests

Which Room Should You Ask For at Le Relais des Halles?

Ask for

Upper floors generally quieter than lower floors
Rooms away from street-facing windows recommended

Method

How HotelShortlist Researched Le Relais des Halles

We read 445 public guest reviews of Le Relais des Halles, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Le Relais des Halles and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional location in 1st arrondissement with immediate access to Métro Châtelet-Les Halles, RER connections, and all major Paris attractions (Louvre, Notre-Dame, Marais) within walking distance (89×)

Consistently professional, warm, and genuinely helpful staff who provide personal attention, local recommendations, and go above and beyond in service recovery (76×)

Spotlessly clean rooms and bathrooms with impeccable housekeeping that maintains high standards daily, including detailed attention to amenities (74×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Memb(62×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this fi(71×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding(68×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full (54×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this find(59×)

5 more positive findings visible to members.

Watch-outs · 8 recorded

Persistent sewage or unidentified foul odors from plumbing that returned nightly despite housekeeping attempts to mask with deodorant, causing sleep disruption (1×)

Staff did not follow through on pre-arrival honeymoon requests despite multiple reminders, including romantic setup or special touches, and took excessive requests to repair broken sink (1×)

Poor window sealing allowed rain to pour into bathroom during storms, flooding the floor with no maintenance support available (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this f (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in f (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this fi (2×)

5 more watch-outs are visible to members.

Parking note. Adequate — One review mentions a nearby parking garage at reasonable daily rate; no other parking complaints found.

What guests report

View

Rooms with Parisian windows and street views available; ground floor has security and noise concerns; upper floors quieter

Bed & mattress

Extremely comfortable, high-quality mattresses and linens praised throughout; some guests note mattress length may be short for very tall people

Bathroom & water

Excellent water pressure with rainfall showerheads, modern fixtures, separate tub and shower, spotlessly clean, well-lit; some layouts awkward with limited counter space

Wi-Fi

Generally reliable but occasionally slow; one report of outage after midnight

Breakfast

Abundant, high-quality buffet with fresh items, eggs cooked to order, quality meats and cheeses, fresh juices; menu identical daily which some find repetitive on longer stays

AC / heating

Excellent and appreciated during heat waves; one report of insufficient cooling during extreme weather

Elevator

Unreliable

Local knowledge

Request a room on upper floors away from street noise; lower floors near pedestrian street experience more activity despite good soundproofing

Do NOT rely on 'do not disturb' button alone—physically hang the sign on your door or housekeeping may enter unannounced

Breakfast included is worthwhile but menu repeats daily; request egg variations from kitchen staff for variety

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full

Members see this finding in full Members see this finding in full Members see this finding in full Members see this f

Members see this finding in full Members see this finding in full Members see this finding in full Members see this

Members see this finding in full Members see this finding in full Members see this finding in full Members see this fi

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding

Members see the full detail. Ask for an introduction

Room intel

Quiet rooms / wings

Upper floors generally quieter than lower floors
Rooms away from street-facing windows recommended

Noisy rooms to avoid

Room 100 (ground floor) has security risk and street noise
Lower floors near pedestrian street experience more activity
Rooms 701 and 6th floor mentioned as noisier

Extra charges guests were surprised by

Members see this finding in full Members see this finding in f
Members see this finding in full Members see this finding in full Members see this finding in full

Members see the full detail. Ask for an introduction

Character & facilities

Design & character 1% of reviews mention design

Each room has its own identity and character
Thoughtful decoration with refined taste and charm
Tastefully decorated boutique aesthetic

You are reading research nobody publishes.

This assessment is one of 200+ across 25+ cities. Members also see the rate — and book it. Membership is by introduction; if you found your way here, tell us who you are.

Ask for an introduction