How is Le Relais Montmartre rated?

Le Relais Montmartre scores 9.0/10 on Booking.com and 4.7/5 on Google.

How many guest reviews were analysed for Le Relais Montmartre?

HotelShortlist analysed 485 guest reviews for Le Relais Montmartre to build this verified profile.

Is Le Relais Montmartre a 4-star hotel?

Yes — Le Relais Montmartre is a 4-star property in Paris.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Le Relais Montmartre

Name: Le Relais Montmartre
Address: Paris

★★★★

9.0

Booking score

4.7

Google rating

475

Total reviews

★★★★

Star rating

≈2011

Built / renovated

Mauricio

Owner

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2011 ·Location 4.7

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Le Relais Montmartre Worth It? The Honest Verdict

9.0/10 Booking.com4.7/5 Google485 reviews read4-star

As of 28 September 2026, 485 guest reviews give Le Relais Montmartre 9.0/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Exceptional location on a quiet side street in the heart of Montmartre, within walking distance of Sacré-Cœur, Moulin Rouge, Blanche metro station, and vibrant cafés and restaurants—urban convenience without street noise 127 reviews.

Complaints

Noise and Room Complaints at Le Relais Montmartre: Which Rooms to Avoid

Critical billing fraud where duplicate reservations resulted in multiple unauthorized charges that hotel refused to refund despite acknowledging the mistake at check-in and later denying responsibility 2 reviews
Alleged staff theft or loss of guest valuables (pharmacy items, money, personal belongings) with hotel management refusing to acknowledge responsibility or offer compensation, leaving guests feeling violated 3 reviews
Severely inadequate customer service in resolving bereavement-related cancellation requests, where hotel failed to follow up on calls or emails and kept payment without accommodating legitimate emergency circumstances

Rooms to avoid

Street-facing rooms (Rue Constance, Rue Lepic side) with traffic and street noise when windows open
Ground/lower floors near reception and elevator

What guests praise

Le Relais Montmartre Reviews — What Guests Actually Say vs the Marketing

Le Relais Montmartre sells itself as a 4-star hotel. What guests repeat most:

Exceptional location on a quiet side street in the heart of Montmartre, within walking distance of Sacré-Cœur, Moulin Rouge, Blanche metro station, and vibrant cafés and restaurants—urban convenience without street noise 127 reviews
Consistently praised staff who are exceptionally friendly, helpful, accommodating, and go above and beyond to assist with restaurant recommendations, special requests, and problem-solving 89 reviews
Remarkably comfortable beds with high-quality linens and pillows that guests repeatedly credit as a standout feature enabling excellent sleep 54 reviews

Room requests

Which Room Should You Ask For at Le Relais Montmartre?

Ask for

Courtyard-facing rooms (cour intérieure)
Room 405 mentioned as ideal
Room 202 mentioned
Higher floors (5th floor specifically mentioned as spacious and quiet)

Method

How HotelShortlist Researched Le Relais Montmartre

We read 485 public guest reviews of Le Relais Montmartre, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-28. If you represent Le Relais Montmartre and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional location on a quiet side street in the heart of Montmartre, within walking distance of Sacré-Cœur, Moulin Rouge, Blanche metro station, and vibrant cafés and restaurants—urban convenience without street noise (127×)

Consistently praised staff who are exceptionally friendly, helpful, accommodating, and go above and beyond to assist with restaurant recommendations, special requests, and problem-solving (89×)

Remarkably comfortable beds with high-quality linens and pillows that guests repeatedly credit as a standout feature enabling excellent sleep (54×)

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5 more positive findings visible to members.

Watch-outs · 7 recorded

Critical billing fraud where duplicate reservations resulted in multiple unauthorized charges that hotel refused to refund despite acknowledging the mistake at check-in and later denying responsibility (2×)

Alleged staff theft or loss of guest valuables (pharmacy items, money, personal belongings) with hotel management refusing to acknowledge responsibility or offer compensation, leaving guests feeling violated (3×)

Severely inadequate customer service in resolving bereavement-related cancellation requests, where hotel failed to follow up on calls or emails and kept payment without accommodating legitimate emergency circumstances (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see t (1×)

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4 more watch-outs are visible to members.

Parking note. Adequate — One review mentions a convenient partnered parking garage nearby; no complaints about parking difficulty.

What guests report

View

Courtyard-facing rooms (cour intérieure) quietest; street-facing rooms (Rue Constance, Rue Lepic) brighter but potentially noisier

Bed & mattress

Exceptionally comfortable with high-quality linens and generous pillows; consistently praised across reviews

Bathroom & water

Strong adjustable shower pressure, hot water reliable, bidets (some with heated seats), some with bathtubs; one complaint of loose tap and non-closing cupboard

Wi-Fi

Fast and reliable; mentioned positively

Breakfast

High-quality buffet with fresh items (croissants, breads, cold cuts, cheeses, fruits, yogurts, quality coffee) at €15/person; worth the cost for variety and quality

AC / heating

Heating and AC present in most rooms; some guests report room ran hot or insufficient heat in others

Elevator

Available

Local knowledge

Request a room overlooking the courtyard (cour intérieure) for maximum quiet and peace

The basement breakfast room is genuinely charming—worth experiencing even if you skip eating there

Free Nespresso coffee available in the lobby during afternoon hours; ask reception about timing

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Room intel

Quiet rooms / wings

Courtyard-facing rooms (cour intérieure)
Room 405 mentioned as ideal
Room 202 mentioned
Higher floors (5th floor specifically mentioned as spacious and quiet)

Noisy rooms to avoid

Street-facing rooms (Rue Constance, Rue Lepic side) with traffic and street noise when windows open
Ground/lower floors near reception and elevator

Extra charges guests were surprised by

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Character & facilities

Design & character 2% of reviews mention design

Charming, tasteful Parisian décor with vintage/retro elements and exposed beams
Beautifully designed basement breakfast hall with medieval/vaulted atmosphere
Thoughtfully designed rooms maximizing compact spaces with intentional layouts

Family facilities

Children's breakfast free with room stay
Interconnected/family rooms available (connecting rooms for groups)

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