How is Madame Drouot & Spa Opéra rated?

Madame Drouot & Spa Opéra scores 9.4/10 on Booking.com and 4.8/5 on Google.

How many guest reviews were analysed for Madame Drouot & Spa Opéra?

HotelShortlist analysed 246 guest reviews for Madame Drouot & Spa Opéra to build this verified profile.

Is Madame Drouot & Spa Opéra a 4-star hotel?

Yes — Madame Drouot & Spa Opéra is a 4-star property in Paris.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Madame Drouot & Spa Opéra

Name: Madame Drouot & Spa Opéra
Address: Paris

★★★★

9.4

Booking score

4.8

Google rating

233

Total reviews

★★★★

Star rating

≈2025

Built / renovated

Noise mentions

Engine scores ·Newness ≈2025 ·Location 4.8

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Madame Drouot & Spa Opéra Worth It? The Honest Verdict

9.4/10 Booking.com4.8/5 Google246 reviews read4-star

As of 25 September 2026, 246 guest reviews give Madame Drouot & Spa Opéra 9.4/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Exceptionally warm, professional, and attentive staff who consistently go above and beyond with personalized service, restaurant recommendations, and genuine hospitality that rivals luxury 5-star properties 87 reviews.

Complaints

Noise and Room Complaints at Madame Drouot & Spa Opéra: Which Rooms to Avoid

Poor soundproofing with audible neighbor conversations, televisions, footsteps, snoring, and hallway noise despite marketing as soundproof or quiet 5 reviews
Inconsistent breakfast service at the on-site café with slow delivery, forgotten orders, rude staff, and unprofessional handling of dietary requests like oat milk substitutions 4 reviews
Hotel and third-party booking partners failed to notify guests of security breach and data compromise affecting payment information with inadequate follow-up communication and no meaningful compensation 2 reviews

Rooms to avoid

Rooms next to elevator reported as extremely noisy with constant door closing and hallway activity
Second-floor rooms may experience noise from footsteps on floors above

What guests praise

Madame Drouot & Spa Opéra Reviews — What Guests Actually Say vs the Marketing

Madame Drouot & Spa Opéra sells itself as a 4-star hotel. What guests repeat most:

Exceptionally warm, professional, and attentive staff who consistently go above and beyond with personalized service, restaurant recommendations, and genuine hospitality that rivals luxury 5-star properties 87 reviews
Brand-new, impeccably clean, and meticulously maintained hotel with modern décor, stylish finishes, natural materials, and art-filled interiors that create a sophisticated yet cozy atmosphere 79 reviews
Ideally central location in the 9th arrondissement within walking distance of Opéra Garnier, Galeries Lafayette, Louvre, Sacré-Cœur, major restaurants, shops, and multiple metro stations 72 reviews

Method

How HotelShortlist Researched Madame Drouot & Spa Opéra

We read 246 public guest reviews of Madame Drouot & Spa Opéra, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Madame Drouot & Spa Opéra and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm, professional, and attentive staff who consistently go above and beyond with personalized service, restaurant recommendations, and genuine hospitality that rivals luxury 5-star properties (87×)

Brand-new, impeccably clean, and meticulously maintained hotel with modern décor, stylish finishes, natural materials, and art-filled interiors that create a sophisticated yet cozy atmosphere (79×)

Ideally central location in the 9th arrondissement within walking distance of Opéra Garnier, Galeries Lafayette, Louvre, Sacré-Cœur, major restaurants, shops, and multiple metro stations (72×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Poor soundproofing with audible neighbor conversations, televisions, footsteps, snoring, and hallway noise despite marketing as soundproof or quiet (5×)

Inconsistent breakfast service at the on-site café with slow delivery, forgotten orders, rude staff, and unprofessional handling of dietary requests like oat milk substitutions (4×)

Hotel and third-party booking partners failed to notify guests of security breach and data compromise affecting payment information with inadequate follow-up communication and no meaningful compensation (2×)

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5 more watch-outs are visible to members.

Parking note. Adequate — One review mentions an Interparking garage 200 meters behind the hotel that worked well; no major complaints but limited detail provided.

What guests report

View

Rooms on Rue Drouot and quiet side streets have minimal street noise when windows are closed; some views overlooking Paris neighborhoods

Bed & mattress

Very comfortable, high-quality mattresses and bedding with excellent support for restful sleep praised in majority of reviews

Bathroom & water

Spacious and elegant with excellent water pressure, hot water, quality Clarins toiletries, and generous counter space; some complaints about small sinks/limited storage

Wi-Fi

Inconsistent reliability; one guest reported poor WiFi performance in room despite availability

Breakfast

High-quality à la carte menu with fresh ingredients, pastries, and specialty coffees; professional barista service; worth adding to reservation but inconsistent staff performance during delivery

AC / heating

Individual climate controls in every room providing excellent cooling during heat waves with reliable performance

Elevator

Available

Local knowledge

Book the spa/hammam in advance to secure private access and avoid crowding during peak hours

Request a room away from the elevator during check-in if you are noise-sensitive

The à la carte breakfast menu allows customization; order oat milk cappuccinos and fresh fruit for best experience

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Room intel

Noisy rooms to avoid

Rooms next to elevator reported as extremely noisy with constant door closing and hallway activity
Second-floor rooms may experience noise from footsteps on floors above

Extra charges guests were surprised by

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Character & facilities

Design & character 11% of reviews mention design

Parisian designer Stephanie Couta created art-filled interiors with vintage finds, antiques, and collectible design reflecting the Drouot auction house aesthetic
Contemporary interiors with natural wood, cream bouclé, terracotta palette, gray, coffee, and orange tones promoting relaxation and elegance
Small design hotel with thoughtful architectural details, fresh modern design, minimalist functionality, and sophisticated styling throughout

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