How is Madame Reve rated?

Madame Reve scores 9.0/10 on Booking.com and 4.6/5 on Google.

How many guest reviews were analysed for Madame Reve?

HotelShortlist analysed 500 guest reviews for Madame Reve to build this verified profile.

Is Madame Reve a 5-star hotel?

Yes — Madame Reve is a 5-star property in Paris.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Madame Reve

Name: Madame Reve
Address: Paris

★★★★★

9.0

Booking score

4.6

Google rating

713

Total reviews

★★★★★

Star rating

≈2021

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2021 ·Location 4.6

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Madame Reve Worth It? The Honest Verdict

9.0/10 Booking.com4.6/5 Google500 reviews read5-star

As of 25 September 2026, 500 guest reviews give Madame Reve 9.0/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptional concierge service with staff like Edgar, Lalote, and Hanane who provide personalized restaurant reservations, museum bookings, and city logistics with genuine warmth and attention to detail 28 reviews.

Complaints

Noise and Room Complaints at Madame Reve: Which Rooms to Avoid

Inconsistent and unprofessional front desk service with staff who ignore guests, fail to greet arrivals, work slowly during check-in, hide behind desks, and lack basic five-star hospitality 11 reviews
Persistent billing errors and hidden charges including duplicate mini-bar items, undisclosed late checkout fees (200 euros per room), and difficulty obtaining clear itemized receipts 8 reviews
Unreliable room service and housekeeping delays, including forgotten water bottles, delayed breakfast service (over 30 minutes), single daily cleaning instead of promised twice-daily service 7 reviews

Rooms to avoid

Rooms adjacent to rooftop bar affected by noise and music after 8pm
Rooms near ground floor restaurant experience noise from events and live DJ
Corner suite near private staff zones audible from guest rooms

What guests praise

Madame Reve Reviews — What Guests Actually Say vs the Marketing

Madame Reve sells itself as a 5-star hotel. What guests repeat most:

Exceptional concierge service with staff like Edgar, Lalote, and Hanane who provide personalized restaurant reservations, museum bookings, and city logistics with genuine warmth and attention to detail 28 reviews
Stunning rooftop bar and terrace with panoramic views of the Eiffel Tower, Sacré-Cœur, and Paris skyline that guests describe as breathtaking and worth visiting multiple times 32 reviews
Beautiful, thoughtfully designed rooms with modern amenities, comfortable beds, excellent water pressure in showers, and herringbone floors that feel chic and luxurious without being ostentatious 45 reviews

Room requests

Which Room Should You Ask For at Madame Reve?

Ask for

Rooms on interior courtyard/garden side quieter than street-facing rooms
Rooms away from rooftop bar experience less noise disturbance at night

Method

How HotelShortlist Researched Madame Reve

We read 500 public guest reviews of Madame Reve, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Madame Reve and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional concierge service with staff like Edgar, Lalote, and Hanane who provide personalized restaurant reservations, museum bookings, and city logistics with genuine warmth and attention to detail (28×)

Stunning rooftop bar and terrace with panoramic views of the Eiffel Tower, Sacré-Cœur, and Paris skyline that guests describe as breathtaking and worth visiting multiple times (32×)

Beautiful, thoughtfully designed rooms with modern amenities, comfortable beds, excellent water pressure in showers, and herringbone floors that feel chic and luxurious without being ostentatious (45×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Inconsistent and unprofessional front desk service with staff who ignore guests, fail to greet arrivals, work slowly during check-in, hide behind desks, and lack basic five-star hospitality (11×)

Persistent billing errors and hidden charges including duplicate mini-bar items, undisclosed late checkout fees (200 euros per room), and difficulty obtaining clear itemized receipts (8×)

Unreliable room service and housekeeping delays, including forgotten water bottles, delayed breakfast service (over 30 minutes), single daily cleaning instead of promised twice-daily service (7×)

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5 more watch-outs are visible to members.

What guests report

View

Rooms with terraces/balconies overlooking Paris rooftops and Eiffel Tower are exceptional; standard rooms may face adjacent buildings or courtyards; some 'exceptional view' rooms disappointing

Bed & mattress

Extremely comfortable with high-quality mattresses and crisp silky bedding; guests specifically praise sleep quality and note both firm and soft pillows provided

Bathroom & water

Large bathrooms with excellent water pressure and hot water; shower separate from toilet in some rooms; others have bathtub-integrated shower requiring climbing high tub edges

Wi-Fi

Reliable and speedy signal throughout hotel; one report of WiFi automatically stopping at 10:20pm for unknown reason

Breakfast

Exquisite quality with refined fresh ingredients, beautiful presentation, table service (not buffet), excellent pastries and coffee; some guests find portions small

AC / heating

Individual room temperature control units; effectively cool during heat waves; one AC unit reported to smell terrible

Elevator

Available

Local knowledge

Request a room with a separate walk-in shower rather than bathtub shower combo to avoid climbing high tub walls

Book a terrace or balcony room for better views; standard rooms may overlook adjacent buildings

Concierge Edgar and his team (Lalote, Aurore, Hanane) provide exceptional assistance with museum tickets and restaurant reservations—reach out before arrival

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Room intel

Quiet rooms / wings

Rooms on interior courtyard/garden side quieter than street-facing rooms
Rooms away from rooftop bar experience less noise disturbance at night

Noisy rooms to avoid

Rooms adjacent to rooftop bar affected by noise and music after 8pm
Rooms near ground floor restaurant experience noise from events and live DJ
Corner suite near private staff zones audible from guest rooms

Extra charges guests were surprised by

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Character & facilities

Design & character 4% of reviews mention design

Converted historic post office building with preserved character and sophisticated modern interiors
Thoughtful herringbone floors, wood, leather, marble, and considered architectural details throughout
Distinctive aesthetic blending Parisian elegance with contemporary luxury and understated sophistication

Gym & fitness Decent

Fully equipped with cardio, weights, and machines; gentle ambient lighting
Attached to sauna/spa area with spacious relaxation facilities
Located on 3rd floor with interior corner view (some guests desired higher floor placement)

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