How is Saint Marc rated?

Saint Marc scores 9.3/10 on Booking.com and 4.8/5 on Google.

How many guest reviews were analysed for Saint Marc?

HotelShortlist analysed 500 guest reviews for Saint Marc to build this verified profile.

Is Saint Marc a 4-star hotel?

Yes — Saint Marc is a 4-star property in Paris.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Saint Marc

Name: Saint Marc
Address: Paris

★★★★

9.3

Booking score

4.8

Google rating

594

Total reviews

★★★★

Star rating

≈2016

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2016 ·Location 4.8

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Saint Marc Worth It? The Honest Verdict

9.3/10 Booking.com4.8/5 Google500 reviews read4-star

As of 25 September 2026, 500 guest reviews give Saint Marc 9.3/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Exceptionally warm, attentive, and professionally trained staff who remember guest preferences, provide detailed restaurant recommendations with Metro directions, and go above and beyond to solve problems—guests consistently name individual staff members like Vincent, Ousmane, Jean-Baptiste, Adrien, Cindy, Kunga, Gregory, and Alex as highlights of their stay 127 reviews.

Complaints

Noise and Room Complaints at Saint Marc: Which Rooms to Avoid

Inflexible cancellation policy with no empathy or willingness to negotiate—one guest whose child canceled less than 1 hour past the 24-hour window was charged full amount despite travel agent confirming cancellation in writing; hotel staff refused to escalate, offer partial refund, or show basic courtesy
Inadequate soundproofing allowing door slamming at night and street noise to penetrate rooms—one guest complained of being repeatedly woken by loud noises despite central location being marketed as peaceful
Breakfast service inconsistencies including limited variety, items served on wrong dishes, staff seeming overwhelmed, buffet appearing to close early with items not restocked, and lack of proactive service (guests must ask for items rather than being offered)

Rooms to avoid

Ground/lower floor rooms facing the street (especially near Opera Comique)
Rooms on street side subject to evening noise from theater area
Rooms facing street construction (temporary during review period)

What guests praise

Saint Marc Reviews — What Guests Actually Say vs the Marketing

Saint Marc sells itself as a 4-star hotel. What guests repeat most:

Exceptionally warm, attentive, and professionally trained staff who remember guest preferences, provide detailed restaurant recommendations with Metro directions, and go above and beyond to solve problems—guests consistently name individual staff members like Vincent, Ousmane, Jean-Baptiste, Adrien, Cindy, Kunga, Gregory, and Alex as highlights of their stay 127 reviews
Spacious, beautifully decorated rooms in refined Art Deco style with high ceilings, elegant furnishings, quality linens, and luxurious bathrooms featuring Italian showers, heated floors, premium toiletries, and separate WC—guests praise rooms as significantly larger than typical European hotels 98 reviews
Perfect central location on a quiet, peaceful side street near Opera Comique with immediate access to Metro stations, major attractions (Louvre, Montmartre, Opera), shopping (Galeries Lafayette), and diverse restaurants within easy walking distance 114 reviews

Room requests

Which Room Should You Ask For at Saint Marc?

Ask for

Interior courtyard-facing rooms (lowest floors preferred for quiet)
Top floor rooms (described as significantly quieter and more spacious)
Room 406 mentioned as comfortable and quiet
Room 502 praised as immense and quiet

Method

How HotelShortlist Researched Saint Marc

We read 500 public guest reviews of Saint Marc, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Saint Marc and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm, attentive, and professionally trained staff who remember guest preferences, provide detailed restaurant recommendations with Metro directions, and go above and beyond to solve problems—guests consistently name individual staff members like Vincent, Ousmane, Jean-Baptiste, Adrien, Cindy, Kunga, Gregory, and Alex as highlights of their stay (127×)

Spacious, beautifully decorated rooms in refined Art Deco style with high ceilings, elegant furnishings, quality linens, and luxurious bathrooms featuring Italian showers, heated floors, premium toiletries, and separate WC—guests praise rooms as significantly larger than typical European hotels (98×)

Perfect central location on a quiet, peaceful side street near Opera Comique with immediate access to Metro stations, major attractions (Louvre, Montmartre, Opera), shopping (Galeries Lafayette), and diverse restaurants within easy walking distance (114×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (89×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Inflexible cancellation policy with no empathy or willingness to negotiate—one guest whose child canceled less than 1 hour past the 24-hour window was charged full amount despite travel agent confirming cancellation in writing; hotel staff refused to escalate, offer partial refund, or show basic courtesy (1×)

Inadequate soundproofing allowing door slamming at night and street noise to penetrate rooms—one guest complained of being repeatedly woken by loud noises despite central location being marketed as peaceful (1×)

Breakfast service inconsistencies including limited variety, items served on wrong dishes, staff seeming overwhelmed, buffet appearing to close early with items not restocked, and lack of proactive service (guests must ask for items rather than being offered) (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this f (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this (1×)

5 more watch-outs are visible to members.

Parking note. Adequate — One review mentions adjacent street parking with help available; limited information overall but no severe complaints about parking unavailability or cost.

What guests report

View

Interior courtyard rooms quieter and more pleasant; street-facing rooms subject to traffic noise; top floors generally quieter with better views

Bed & mattress

Exceptionally comfortable king-size and queen beds praised as 'floating on clouds' with premium linens and proper support; sleep quality highly praised

Bathroom & water

Excellent water pressure, hot water reliable, luxurious Italian showers with multiple jets, heated towel racks, heated floors, premium toiletries (Hermes products mentioned), separate WC in some rooms; some rooms lack adequate makeup mirror and vanity lighting

Wi-Fi

Strong, reliable, complimentary throughout hotel

Breakfast

Good quality homemade pastries and savory options but inconsistent execution and limited variety; at €29 per person reasonable for Paris but better value found nearby; express option available at lower price

AC / heating

Air conditioning described as excellent, super quiet, and reliable with custom heating controls; one mention of temperature control being effective

Elevator

Available

Local knowledge

Book the spa/pool slots well in advance as evening and weekend slots fill up quickly—many guests report 3am being the only available time if booked last-minute

Request a room facing the interior courtyard rather than the street to avoid traffic and construction noise, especially on lower floors

The free afternoon tea/coffee and pastries service is genuinely useful for recharging between sightseeing—plan to return to the hotel around 3-4pm to enjoy it

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Room intel

Quiet rooms / wings

Interior courtyard-facing rooms (lowest floors preferred for quiet)
Top floor rooms (described as significantly quieter and more spacious)
Room 406 mentioned as comfortable and quiet
Room 502 praised as immense and quiet

Noisy rooms to avoid

Ground/lower floor rooms facing the street (especially near Opera Comique)
Rooms on street side subject to evening noise from theater area
Rooms facing street construction (temporary during review period)

Extra charges guests were surprised by

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Character & facilities

Design & character 10% of reviews mention design

Distinctive Art Deco style with vintage 1970s touches, bold colors, textures, and iconic designer furniture by Joe Ponti by Dimore Studio
Carefully curated interiors with tasteful lighting, marble tiles, brass doorknobs, and individually designed rooms (not formulaic chain hotel design)
Signature lobby fragrance and refined aesthetic described as elegant without being ostentatious; guests compare it to being inside a design magazine

Family facilities

Spacious suite rooms accommodating families of 3-4 with proper beds rather than sofa beds
Heated bathroom floors appealing to young children
Private spa pool and hammam safe for supervised family use
Helpful staff experienced with families and children

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