How is San Regis rated?

San Regis scores 9.3/10 on Booking.com and 4.8/5 on Google.

How many guest reviews were analysed for San Regis?

HotelShortlist analysed 500 guest reviews for San Regis to build this verified profile.

Is San Regis a 5-star hotel?

Yes — San Regis is a 5-star property in Paris.

How do I get the member rate?

HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

San Regis

Name: San Regis
Address: Paris

★★★★★

9.3

Booking score

4.8

Google rating

1,272

Total reviews

★★★★★

Star rating

≈2014

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2014 ·Location 4.8

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is San Regis Worth It? The Honest Verdict

9.3/10 Booking.com4.8/5 Google500 reviews read5-star

As of 20 September 2026, 500 guest reviews give San Regis 9.3/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Exceptional personalized service with staff remembering guest names and going above and beyond with handwritten notes, complimentary champagne, and birthday cakes as surprises 87 reviews.

Complaints

Noise and Room Complaints at San Regis: Which Rooms to Avoid

Bed bug infestations in multiple rooms leaving visible bites on guests, with hotel failing to respond or provide compensation when informed of contamination 3 reviews
Discriminatory treatment and unprofessional behavior reported toward Gulf country guests and elderly visitors by specific staff members, particularly Idriss 3 reviews
Poor check-in experience with guests left waiting 30+ minutes unattended in lobby without refreshment offers, unclear communication, or timely room assignments 2 reviews

Rooms to avoid

Street-level and lower floor rooms experience city noise and traffic
Thin walls between rooms allow neighbor noise transmission, particularly at night

What guests praise

San Regis Reviews — What Guests Actually Say vs the Marketing

San Regis sells itself as a 5-star hotel. What guests repeat most:

Exceptional personalized service with staff remembering guest names and going above and beyond with handwritten notes, complimentary champagne, and birthday cakes as surprises 87 reviews
Breathtaking Eiffel Tower views from terrace and junior suite rooms, particularly Room 61 and high-floor suites with unforgettable sunset and nighttime vistas 72 reviews
Highly knowledgeable and helpful concierge team (especially Jerome, Idriss, Frederic) who secure impossible restaurant reservations and museum tickets while providing insider Paris recommendations 64 reviews

Room requests

Which Room Should You Ask For at San Regis?

Ask for

Higher floor rooms (5th-7th) generally quieter than street level
Rooms on quiet internal courtyard side preferred over street-facing

Method

How HotelShortlist Researched San Regis

We read 500 public guest reviews of San Regis, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-20. If you represent San Regis and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional personalized service with staff remembering guest names and going above and beyond with handwritten notes, complimentary champagne, and birthday cakes as surprises (87×)

Breathtaking Eiffel Tower views from terrace and junior suite rooms, particularly Room 61 and high-floor suites with unforgettable sunset and nighttime vistas (72×)

Highly knowledgeable and helpful concierge team (especially Jerome, Idriss, Frederic) who secure impossible restaurant reservations and museum tickets while providing insider Paris recommendations (64×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Bed bug infestations in multiple rooms leaving visible bites on guests, with hotel failing to respond or provide compensation when informed of contamination (3×)

Discriminatory treatment and unprofessional behavior reported toward Gulf country guests and elderly visitors by specific staff members, particularly Idriss (3×)

Poor check-in experience with guests left waiting 30+ minutes unattended in lobby without refreshment offers, unclear communication, or timely room assignments (2×)

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5 more watch-outs are visible to members.

Parking note. Adequate — Public parking is a 5-minute walk away; valet parking available but guests note it requires advance arrangement.

What guests report

View

Terrace and junior suites on upper floors (5th-7th) with panoramic Eiffel Tower views; interior rooms without external views; Room 61 specifically praised for double terraces and iconic Tower vista

Bed & mattress

Exceptionally comfortable with premium linens and plush pillows; consistently praised as best sleep of trip; luxury mattresses

Bathroom & water

Spacious marble bathrooms with rainfall showerheads, designer Hermes and Diptyque toiletries, soaking tubs, hot water reliable, but some shower doors leak water onto floor

Wi-Fi

Free Wi-Fi mentioned but no specific speed/reliability details provided by guests

Breakfast

Excellent quality with fresh pastries, croissants, eggs, freshly squeezed juices, premium coffee, often included in rates; standout feature consistently praised; delivered to room or terrace upon request

AC / heating

Air conditioning works well during heatwave; however heating system not turned on until late September causing cold rooms in early September

Elevator

Unreliable

Local knowledge

Book terrace/junior suite rooms (especially Room 61, Room 50) well in advance for guaranteed Eiffel Tower views—highest demand item

Request early check-in at arrival—staff will often accommodate same-day room turnover even after long flights

Ask concierge Jerome, Idriss, or Fred by name when booking restaurant reservations—they have deep city connections and can secure sold-out venues

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Room intel

Quiet rooms / wings

Higher floor rooms (5th-7th) generally quieter than street level
Rooms on quiet internal courtyard side preferred over street-facing

Noisy rooms to avoid

Street-level and lower floor rooms experience city noise and traffic
Thin walls between rooms allow neighbor noise transmission, particularly at night

Extra charges guests were surprised by

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Character & facilities

Design & character 2% of reviews mention design

19th-century townhouse with preserved historic Parisian architecture and 1920s/1957 opening heritage
Art-filled interiors with antiques, original details, and sophisticated decor throughout
Elegant glass-roofed atrium restaurant and tiered three-level dining spaces with beautiful layout

Family facilities

Staff accommodation for toddlers with special attention to child needs
Family rooms available with adjoining connecting rooms
High chairs and children amenities available upon request

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