How is Secret de Paris Hotel & Spa rated?

Secret de Paris Hotel & Spa scores 9.0/10 on Booking.com and 4.7/5 on Google.

How many guest reviews were analysed for Secret de Paris Hotel & Spa?

HotelShortlist analysed 500 guest reviews for Secret de Paris Hotel & Spa to build this verified profile.

Is Secret de Paris Hotel & Spa a 4-star hotel?

Yes — Secret de Paris Hotel & Spa is a 4-star property in Paris.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Secret de Paris Hotel & Spa

Name: Secret de Paris Hotel & Spa
Address: Paris

★★★★

9.0

Booking score

4.7

Google rating

1,253

Total reviews

★★★★

Star rating

≈2013

Built / renovated

Noise mentions

Engine scores ·Newness ≈2013 ·Location 4.7

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Secret de Paris Hotel & Spa Worth It? The Honest Verdict

9.0/10 Booking.com4.7/5 Google500 reviews read4-star

As of 25 September 2026, 500 guest reviews give Secret de Paris Hotel & Spa 9.0/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Exceptionally friendly, warm, and attentive staff who remember guests by name and go out of their way to help with restaurant reservations, local advice, and personalized touches like welcome drinks and handwritten notes 87 reviews.

Complaints

Noise and Room Complaints at Secret de Paris Hotel & Spa: Which Rooms to Avoid

Breakfast lacks variety and quality for a four-star hotel, with limited options and mediocre coffee that doesn't justify the price point 3 reviews
Unfriendly, unwelcoming staff with noticeable lack of hospitality from check-in through stay, contrasting sharply with hotel's purported service standards
Outdated facilities and property in need of significant renovations, not meeting four-star expectations despite high price tag

Rooms to avoid

Street-facing rooms can experience traffic noise if windows open
Rooms on floors with other noisy guests (though staff intervenes quickly)

What guests praise

Secret de Paris Hotel & Spa Reviews — What Guests Actually Say vs the Marketing

Secret de Paris Hotel & Spa sells itself as a 4-star hotel. What guests repeat most:

Exceptionally friendly, warm, and attentive staff who remember guests by name and go out of their way to help with restaurant reservations, local advice, and personalized touches like welcome drinks and handwritten notes 87 reviews
Uniquely themed rooms inspired by Parisian monuments (Moulin Rouge, Eiffel Tower, Opéra Garnier, Trocadéro, Musée d'Orsay) with immersive, romantic decor that transports guests and makes stays memorable 92 reviews
In-room chromotherapy jacuzzis with adjustable mood lighting, Bluetooth speakers, and two-person capacity that guests consistently praise as a standout luxury touch for couples 78 reviews

Room requests

Which Room Should You Ask For at Secret de Paris Hotel & Spa?

Ask for

First floor rooms despite proximity to street – exceptional soundproofing noted
Corner rooms away from main street activity

Method

How HotelShortlist Researched Secret de Paris Hotel & Spa

We read 500 public guest reviews of Secret de Paris Hotel & Spa, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Secret de Paris Hotel & Spa and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally friendly, warm, and attentive staff who remember guests by name and go out of their way to help with restaurant reservations, local advice, and personalized touches like welcome drinks and handwritten notes (87×)

Uniquely themed rooms inspired by Parisian monuments (Moulin Rouge, Eiffel Tower, Opéra Garnier, Trocadéro, Musée d'Orsay) with immersive, romantic decor that transports guests and makes stays memorable (92×)

In-room chromotherapy jacuzzis with adjustable mood lighting, Bluetooth speakers, and two-person capacity that guests consistently praise as a standout luxury touch for couples (78×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Breakfast lacks variety and quality for a four-star hotel, with limited options and mediocre coffee that doesn't justify the price point (3×)

Unfriendly, unwelcoming staff with noticeable lack of hospitality from check-in through stay, contrasting sharply with hotel's purported service standards (1×)

Outdated facilities and property in need of significant renovations, not meeting four-star expectations despite high price tag (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Member (12×)

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5 more watch-outs are visible to members.

Parking note. Problematic — One review warns against parking on delivery spaces to avoid towing; another mentions parking at nearby Gare Saint Lazare (500m away) at reasonable price, suggesting on-site parking is unavailable or limited.

What guests report

View

Rooms named after landmarks but do not have actual views of those monuments; street views available from some rooms

Bed & mattress

Consistently described as very comfortable, large, and high-quality with excellent linens; mattresses praised for deep, restful sleep

Bathroom & water

Modern with powerful rain shower heads and wall jets; hot water generally reliable though occasional failures reported; chromotherapy jacuzzis with mood lighting and color-changing features; glass partition doors compromise privacy

Wi-Fi

Connectivity issues reported (took 3 days to resolve in one case); guests sometimes needed to use lobby for internet access

Breakfast

High-quality buffet with fresh pastries, made-to-order eggs and coffee, fresh juices, yogurt, cheeses, meats, fruits; both sweet and savory options; priced at €18 per person; some guests felt limited variety for four-star rating

AC / heating

Appears functional and climate-controlled; some rooms have unreliable units that require open windows; units occasionally malfunction during peak heat

Elevator

yes, but described as 'dark and chaotic/noisy' by one guest

Local knowledge

Book a room with jacuzzi – nearly every guest mentions it as the highlight and worth the upgrade cost

Request to privatize the spa (sauna, hammam, jacuzzi) for 90 minutes – affordable add-on for romantic atmosphere with mood lighting and Bluetooth music control

Ask Perrine or the night staff for personalized restaurant recommendations, especially local hidden gems – multiple reviews praise their insider knowledge

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Room intel

Quiet rooms / wings

First floor rooms despite proximity to street – exceptional soundproofing noted
Corner rooms away from main street activity

Noisy rooms to avoid

Street-facing rooms can experience traffic noise if windows open
Rooms on floors with other noisy guests (though staff intervenes quickly)

Extra charges guests were surprised by

Members see this finding in full Members
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Character & facilities

Design & character 6% of reviews mention design

Themed rooms based on Parisian monuments with immersive, cinematic design approach
Unique concept featuring 29 suites with distinct artistic decor and architectural details (e.g., inverted Musée d'Orsay clock, Eiffel Tower structural elements, Moulin Rouge dancer motifs)
Designed by noted 'atmosphériste' and decorator Sandrine Alouf creating immersive interiors using trompe-l'oeil, mood lighting, and symbolic details rather than literal monument replicas

Gym & fitness Basic

Small fitness area with basic equipment mentioned by guest
Sauna and steam room available in basement
No free weights noted as missing by one guest

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