How is Shangri La Paris rated?

Shangri La Paris scores 9.3/10 on Booking.com and 4.7/5 on Google.

How many guest reviews were analysed for Shangri La Paris?

HotelShortlist analysed 500 guest reviews for Shangri La Paris to build this verified profile.

Is Shangri La Paris a 5-star hotel?

Yes — Shangri La Paris is a 5-star property in Paris.

How do I get the member rate?

HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Shangri La Paris

Name: Shangri La Paris
Address: Paris

★★★★★

9.3

Booking score

4.7

Google rating

3,447

Total reviews

★★★★★

Star rating

≈2011

Built / renovated

Noise mentions

Engine scores ·Newness ≈2011 ·Location 4.7

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Shangri La Paris Worth It? The Honest Verdict

9.3/10 Booking.com4.7/5 Google500 reviews read5-star

As of 28 September 2026, 500 guest reviews give Shangri La Paris 9.3/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Breathtaking Eiffel Tower views from premium rooms and terraces that guests describe as magical, unforgettable, and worth the premium price alone 87 reviews.

Complaints

Noise and Room Complaints at Shangri La Paris: Which Rooms to Avoid

Serious theft from multiple guest rooms with hotel refusing responsibility, offering no follow-up, and showing indifference to guest safety despite luxury pricing 4 reviews
Severely inconsistent housekeeping quality with failures including not replacing amenities, entering rooms with do-not-disturb signs, and leaving dirty items in corners 6 reviews
Unjustified photography and filming restrictions preventing guests from taking personal photos and family pictures despite confirmation at booking 3 reviews

Rooms to avoid

Room 412 noted as potentially affected by events and morning truck noise during setup
Rooms near front courtyard affected by outdoor events (parties until 2am, stage dismantling trucks until 4am)
Lower floors near street level may experience traffic and external noise

What guests praise

Shangri La Paris Reviews — What Guests Actually Say vs the Marketing

Shangri La Paris sells itself as a 5-star hotel. What guests repeat most:

Breathtaking Eiffel Tower views from premium rooms and terraces that guests describe as magical, unforgettable, and worth the premium price alone 87 reviews
Exceptional and genuinely caring staff across all departments who anticipate guest needs, remember names, and go above-and-beyond with personalized service 156 reviews
Stunning palace-like historic architecture with ornate details, elegant decor, grand staircases, and floral arrangements throughout that guests compare to museums 82 reviews

Room requests

Which Room Should You Ask For at Shangri La Paris?

Ask for

Rooms overlooking garden preferred for quiet atmosphere away from street noise
Higher floors reported as quieter than lower levels

Method

How HotelShortlist Researched Shangri La Paris

We read 500 public guest reviews of Shangri La Paris, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-28. If you represent Shangri La Paris and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Breathtaking Eiffel Tower views from premium rooms and terraces that guests describe as magical, unforgettable, and worth the premium price alone (87×)

Exceptional and genuinely caring staff across all departments who anticipate guest needs, remember names, and go above-and-beyond with personalized service (156×)

Stunning palace-like historic architecture with ornate details, elegant decor, grand staircases, and floral arrangements throughout that guests compare to museums (82×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Serious theft from multiple guest rooms with hotel refusing responsibility, offering no follow-up, and showing indifference to guest safety despite luxury pricing (4×)

Severely inconsistent housekeeping quality with failures including not replacing amenities, entering rooms with do-not-disturb signs, and leaving dirty items in corners (6×)

Unjustified photography and filming restrictions preventing guests from taking personal photos and family pictures despite confirmation at booking (3×)

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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this find (2×)

5 more watch-outs are visible to members.

Parking note. Adequate — Valet service mentioned positively multiple times; no complaints about parking availability or garage conditions.

What guests report

View

Eiffel Tower views available primarily in suites and premium rooms; standard/superior rooms may have no tower view despite marketing; partial views from some bathrooms

Bed & mattress

King-sized beds described as enormous, comfortable, and high-quality; some guests report noisy bedsheets that disturb sleep

Bathroom & water

Marble bathrooms with heated floors, excellent water pressure, deep soaking tubs with tower views from premium rooms, Guerlain/Bvlgari toiletries

Wi-Fi

Excellent internet in rooms; occasional coverage issues in spa/garden areas due to thick walls; connection drops when moving between zones

Breakfast

Highly variable quality: exceptional on good days with fresh pastries, fresh-squeezed juices, excellent eggs benedict and French toast; poor on bad days with cold eggs, stale bread, moldy berries; buffet at €58-€124 per person depending on inclusions

AC / heating

Reliable cooling in rooms; some guests report excessively loud AC units resembling aircraft engines; unusual salty croissants occasionally reported

Elevator

Available

Local knowledge

Book a room with Eiffel Tower view on higher floors for best unobstructed sightseeing and fewer disturbances

Request terrace/balcony suite explicitly during booking—standard rooms lack direct tower views despite hotel marketing

Arrive early and ask to use spa facilities while waiting for room readiness—hotel offers this complimentary

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Room intel

Quiet rooms / wings

Rooms overlooking garden preferred for quiet atmosphere away from street noise
Higher floors reported as quieter than lower levels

Noisy rooms to avoid

Room 412 noted as potentially affected by events and morning truck noise during setup
Rooms near front courtyard affected by outdoor events (parties until 2am, stage dismantling trucks until 4am)
Lower floors near street level may experience traffic and external noise

Extra charges guests were surprised by

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Character & facilities

Design & character 9% of reviews mention design

Former royal palace with late 18th-century French decor and Versailles-style parquet floors
Seamless blend of classic Parisian architecture with subtle Asian influences and contemporary luxury
Museum-like attention to architectural detail with ornate crown mouldings, gilt work, and elaborate floral arrangements

Gym & fitness Basic

Very small gym space unsuitable for serious fitness training
Basic equipment available but limited in scope
Guests note it is a token fitness facility rather than comprehensive exercise center

Family facilities

Treasure box with toys for children at check-in
Welcome treats and personalized amenities for kids
Spacious rooms suitable for families (connecting suites available)
Babysitting coordination available through concierge

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