How is Terrass'' Hotel rated?

Terrass'' Hotel scores 9.2/10 on Booking.com and 4.5/5 on Google.

How many guest reviews were analysed for Terrass'' Hotel?

HotelShortlist analysed 500 guest reviews for Terrass'' Hotel to build this verified profile.

Is Terrass'' Hotel a 4-star hotel?

Yes — Terrass'' Hotel is a 4-star property in Paris.

How do I get the member rate?

HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Terrass'' Hotel

Name: Terrass'' Hotel
Address: Paris

★★★★

9.2

Booking score

4.5

Google rating

1,019

Total reviews

★★★★

Star rating

≈2012

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2012 ·Location 4.5

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

Ask for an introduction Already a member? Sign in

Verdict

Is Terrass'' Hotel Worth It? The Honest Verdict

9.2/10 Booking.com4.5/5 Google500 reviews read4-star

As of 25 September 2026, 500 guest reviews give Terrass'' Hotel 9.2/10 on Booking.com and 4.5/5 on Google.

Most-repeated praise: Rooftop bar and restaurant with breathtaking panoramic views of Paris and Eiffel Tower—consistently described as the standout feature and worth a visit even for non-guests 89 reviews.

Complaints

Noise and Room Complaints at Terrass'' Hotel: Which Rooms to Avoid

Significant communication and administrative failures including billing errors (double charging), incorrect city tax charges, invoices sent 15+ days late or not at all, and staff denials of mistakes 5 reviews
Inconsistent room quality and cleanliness with reports of dust, hairs on floors/balconies, stains on walls and curtains, and worn carpets on first day of stay despite 4-star pricing 6 reviews
Poor service recovery and unresponsive staff for critical issues like 2 days of non-functioning hot water, maintenance calls ignored for hours, and lack of follow-up after complaints 4 reviews

Rooms to avoid

Room 506 reported door latch issue and road noise
Rooms facing boulevard (street-side, low floors) with poor noise insulation; 5AM traffic noise from street side
Ground floor and street-facing rooms report heavy traffic starting at 5AM

What guests praise

Terrass'' Hotel Reviews — What Guests Actually Say vs the Marketing

Terrass'' Hotel sells itself as a 4-star hotel. What guests repeat most:

Rooftop bar and restaurant with breathtaking panoramic views of Paris and Eiffel Tower—consistently described as the standout feature and worth a visit even for non-guests 89 reviews
Exceptional and warm hospitality from staff who go above and beyond with personalized service, local recommendations, and genuine care for guest experience 76 reviews
Prime location in artistic Montmartre neighborhood with easy walking access to cafés, shops, restaurants, metro stations, and cultural landmarks like Sacré-Cœur and Moulin Rouge 71 reviews

Room requests

Which Room Should You Ask For at Terrass'' Hotel?

Ask for

Higher floors away from boulevard edge are quieter (5th floor and above recommended)
Interior-facing rooms away from street avoid traffic noise

Method

How HotelShortlist Researched Terrass'' Hotel

We read 500 public guest reviews of Terrass'' Hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Terrass'' Hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Rooftop bar and restaurant with breathtaking panoramic views of Paris and Eiffel Tower—consistently described as the standout feature and worth a visit even for non-guests (89×)

Exceptional and warm hospitality from staff who go above and beyond with personalized service, local recommendations, and genuine care for guest experience (76×)

Prime location in artistic Montmartre neighborhood with easy walking access to cafés, shops, restaurants, metro stations, and cultural landmarks like Sacré-Cœur and Moulin Rouge (71×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding i(58×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Memb(54×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this find(37×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (48×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in fu(31×)

5 more positive findings visible to members.

Watch-outs · 8 recorded

Significant communication and administrative failures including billing errors (double charging), incorrect city tax charges, invoices sent 15+ days late or not at all, and staff denials of mistakes (5×)

Inconsistent room quality and cleanliness with reports of dust, hairs on floors/balconies, stains on walls and curtains, and worn carpets on first day of stay despite 4-star pricing (6×)

Poor service recovery and unresponsive staff for critical issues like 2 days of non-functioning hot water, maintenance calls ignored for hours, and lack of follow-up after complaints (4×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (6×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding i (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (5×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (8×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this f (4×)

5 more watch-outs are visible to members.

Parking note. Adequate — One review mentions discounted covered parking lot nearby with easy access, but limited parking discussion overall suggests valet/garage option rather than on-site convenience.

What guests report

View

Eiffel Tower view rooms on higher floors (6th+) with balconies are exceptional; rooms facing cemetery or street have compromised views; rooftop bar offers best panoramic views to all guests

Bed & mattress

Consistently praised as comfortable with quality bedding; one mention of pillow being too firm but generally excellent

Bathroom & water

Large, spacious, modern bathrooms with high water pressure, hot water excellent, separate compartments for toilet/shower/tub in some rooms; L'Occitane premium amenities standard; towel warmers in some rooms

Wi-Fi

Free WiFi available throughout hotel; one review noted it was poor/slow and problematic

Breakfast

High-quality buffet with fresh pastries, breads, cheeses, eggs, fruit, salmon; excellent coffee and espresso machine; €25-30 supplement; mostly praised but some found limited variety and standard hotel quality

AC / heating

Air conditioning worked very well according to multiple reviews; excellent cooling even during heat waves; reliable climate control

Elevator

Available

Local knowledge

Book a room with Eiffel Tower view or balcony—the view is transformative and worth the upgrade cost

Rooftop bar/restaurant fills quickly in summer; reserve ahead or arrive early for seating

Breakfast costs €25-30 extra but is high quality with fresh pastries and panoramic views—worth it if budget allows

Members see this finding in full Members see this finding in full Members see this finding in full Member

Members see this finding in full Members see this finding in full Members see this finding in full Members see this findin

Members see this finding in full Members see this finding in full Members see this finding i

Members see this finding in full Members see this finding in full Members see this finding in full Mem

Members see this finding in full Members see this finding in full Members see this finding in full Me

Members see the full detail. Ask for an introduction

Room intel

Quiet rooms / wings

Higher floors away from boulevard edge are quieter (5th floor and above recommended)
Interior-facing rooms away from street avoid traffic noise

Noisy rooms to avoid

Room 506 reported door latch issue and road noise
Rooms facing boulevard (street-side, low floors) with poor noise insulation; 5AM traffic noise from street side
Ground floor and street-facing rooms report heavy traffic starting at 5AM

Extra charges guests were surprised by

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see t
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members se
Members see this finding in full Members see this finding in full Members see this finding in full Membe
Members see this finding in full Members see this fin
Members see this finding in full Members see this finding in full Members see this fi
Members see this finding in full Members see this finding in full

Members see the full detail. Ask for an introduction

Character & facilities

Design & character 3% of reviews mention design

Modern, quirky, stylish boutique design with no two rooms alike and unique contemporary décor
Thoughtful, well-designed spaces with attention to detail in everything from lighting to L'Occitane amenities
Chic, floating-squares pattern on bathroom floors and well-appointed modern interiors with functional use of space

Gym & fitness Basic

Small, basic fitness corner with minimal equipment
Hotel mentioned gym being upgraded for more sophisticated setup in future
Described as 'basic' but available for guests

Family facilities

Babysitting services available with vetted, trustworthy sitters and profiles provided in advance
Hotel bikes available for family exploration of Paris
Spacious rooms suitable for families with children
Game room (foosball table) in lobby area

You are reading research nobody publishes.

This assessment is one of 200+ across 25+ cities. Members also see the rate — and book it. Membership is by introduction; if you found your way here, tell us who you are.

Ask for an introduction