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HotelShortlist rating
4.5/5

On the HotelShortlist: meets every one of our quality thresholds in our analysis of guest reviews.

St. Moritz

Hotel Post

★★★★
9.0
Booking score
4.6
Google rating
83
Total reviews
★★★★
Star rating
≈2016
Built / renovated
Engine scores ·Newness ≈2016 ·Location 4.6
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Hotel Post Worth It? The Honest Verdict

9.0/10 Booking.com4.6/5 Google89 reviews read4-star

As of 9 September 2026, 89 guest reviews give Hotel Post 9.0/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptionally warm, welcoming, and attentive staff who provide genuine, heartfelt hospitality and actively go out of their way to assist guests throughout their stay. 28 reviews.

Complaints

What Do Guests Complain About at Hotel Post?

  • Fungus or mold in bathroom with inconsistent and problematic hot water that fluctuates uncontrollably and requires extended wait times, creating a basic hygiene concern. 2 reviews
  • Poor service communication with staff unable to speak English, creating confusion and unnecessary delays during breakfast service and basic guest interactions.
  • Below-standard fondue preparation with hard, crusty bread and no side dishes or proper accompaniments, along with cheese consistency resembling premade mixes rather than freshly prepared fondue. 2 reviews
What guests praise

Hotel Post Reviews — What Guests Actually Say vs the Marketing

Hotel Post sells itself as a 4-star hotel. What guests repeat most:

  • Exceptionally warm, welcoming, and attentive staff who provide genuine, heartfelt hospitality and actively go out of their way to assist guests throughout their stay. 28 reviews
  • Comprehensive, beautifully maintained breakfast buffet with fresh-made eggs and daily refills that consistently delights guests and sets a positive tone for each morning. 18 reviews
  • High-quality regional and creative cuisine featuring fresh, carefully prepared dishes such as Capuns, Gnocchis, Risotto, and Pizzocheri that reflect local Engadin traditions. 20 reviews
Room requests

Which Room Should You Ask For at Hotel Post?

Ask for
  • Room 'Polaschin' No. 80 (upgraded room with loft galerie)
Method

How HotelShortlist Researched Hotel Post

We read 89 public guest reviews of Hotel Post, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-09. If you represent Hotel Post and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm, welcoming, and attentive staff who provide genuine, heartfelt hospitality and actively go out of their way to assist guests throughout their stay. (28×)
Comprehensive, beautifully maintained breakfast buffet with fresh-made eggs and daily refills that consistently delights guests and sets a positive tone for each morning. (18×)
High-quality regional and creative cuisine featuring fresh, carefully prepared dishes such as Capuns, Gnocchis, Risotto, and Pizzocheri that reflect local Engadin traditions. (20×)
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5 more positive findings visible to members.

Watch-outs · 6 recorded

Fungus or mold in bathroom with inconsistent and problematic hot water that fluctuates uncontrollably and requires extended wait times, creating a basic hygiene concern. (2×)
Poor service communication with staff unable to speak English, creating confusion and unnecessary delays during breakfast service and basic guest interactions. (1×)
Below-standard fondue preparation with hard, crusty bread and no side dishes or proper accompaniments, along with cheese consistency resembling premade mixes rather than freshly prepared fondue. (2×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (1×)
3 more watch-outs are visible to members.
Parking note. Comfortable — Review [8] praises reserved parking spots in a nearby garage and notes guests did not need their car during the stay, indicating convenient parking arrangements.

What guests report

View
Margna mountain views from select rooms; Nietzsche House visible from some locations
Bed & mattress
Comfortable and well-maintained beds; upgraded rooms notably luxurious
Bathroom & water
Modern bathrooms in upgraded rooms; older apartments have outdated fixtures with inconsistent hot water issues
Breakfast
Comprehensive, well-maintained buffet with fresh eggs cooked to order; daily refills; highly praised

Local knowledge

Park at the nearby reserved garage and use the complimentary guest cards for all public transport and cable car access throughout Oberengadin—no need to drive during your stay.
Check in at the adjacent Hotel Edelweiss, then enter Hotel Post through its own entrance for quick access to your room.
The bus station is directly next door; staff provides a bus pass for your entire stay.
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this find
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Room intel

Quiet rooms / wings
  • Room 'Polaschin' No. 80 (upgraded room with loft galerie)

Character & facilities

Design & character 3% of reviews mention design
  • Early 1900s architectural character with cozy retro Alpine dining rooms
  • Connected tunnel between Hotel Post and Edelweiss creates historically grown, charmingly convoluted passageways
  • Modern and spacious rooms with thoughtfully designed gallery loft spaces featuring mezzanine beds
Gym & fitness Decent
  • Large wellness area accessible to all hotel guests
  • Ski room available for equipment storage
Family facilities
  • Galerie lofts with mezzanine beds ideal for children
  • Wellness and spa area for family use
  • Complimentary guest transport cards and bus pass for easy family day trips
  • Quiet, safe Alpine setting suitable for families
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This assessment is one of 200+ across 25+ cities. Members also see the rate — and book it. Membership is by introduction; if you found your way here, tell us who you are.

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Questions about Hotel Post

How is Hotel Post rated?
Hotel Post scores 9.0/10 on Booking.com and 4.6/5 on Google.
How many guest reviews were analysed for Hotel Post?
HotelShortlist analysed 89 guest reviews for Hotel Post to build this verified profile.
Is Hotel Post a 4-star hotel?
Yes — Hotel Post is a 4-star property in St. Moritz.
What do guests love about Hotel Post?
The most-mentioned positive in guest reviews: Exceptionally warm, welcoming, and attentive staff who provide genuine, heartfelt hospitality and actively go out of their way to assist guests throughout their stay.
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How Hotel Post Compares to Other St. Moritz Hotels

Hotel Post: Booking.com 9.0/10, 4-star. Other researched hotels in St. Moritz:

See all verified hotels in St. Moritz →

Review data verified & refreshed 2026-09-09.