Verdict
Is Hotel Post Worth It? The Honest Verdict
9.0/10 Booking.com4.6/5 Google89 reviews read4-star
As of 9 September 2026, 89 guest reviews give Hotel Post 9.0/10 on Booking.com and 4.6/5 on Google.
Most-repeated praise: Exceptionally warm, welcoming, and attentive staff who provide genuine, heartfelt hospitality and actively go out of their way to assist guests throughout their stay. 28 reviews.
Complaints
What Do Guests Complain About at Hotel Post?
- Fungus or mold in bathroom with inconsistent and problematic hot water that fluctuates uncontrollably and requires extended wait times, creating a basic hygiene concern. 2 reviews
- Poor service communication with staff unable to speak English, creating confusion and unnecessary delays during breakfast service and basic guest interactions.
- Below-standard fondue preparation with hard, crusty bread and no side dishes or proper accompaniments, along with cheese consistency resembling premade mixes rather than freshly prepared fondue. 2 reviews
What guests praise
Hotel Post Reviews — What Guests Actually Say vs the Marketing
Hotel Post sells itself as a 4-star hotel. What guests repeat most:
- Exceptionally warm, welcoming, and attentive staff who provide genuine, heartfelt hospitality and actively go out of their way to assist guests throughout their stay. 28 reviews
- Comprehensive, beautifully maintained breakfast buffet with fresh-made eggs and daily refills that consistently delights guests and sets a positive tone for each morning. 18 reviews
- High-quality regional and creative cuisine featuring fresh, carefully prepared dishes such as Capuns, Gnocchis, Risotto, and Pizzocheri that reflect local Engadin traditions. 20 reviews
Room requests
Which Room Should You Ask For at Hotel Post?
Ask for
- Room 'Polaschin' No. 80 (upgraded room with loft galerie)
Method
How HotelShortlist Researched Hotel Post
We read 89 public guest reviews of Hotel Post, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-09. If you represent Hotel Post and believe something here is wrong, write to members@hotelshortlist.com and we will review it.