Assessment visible · Rates members only
Vilnius
Moon Garden Boutique Hotel
★★★★
Engine scores
·Location 4.6
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
Verdict
Is Moon Garden Boutique Hotel Worth It? The Honest Verdict
9.0/10 Booking.com4.6/5 Google355 reviews read4-star
As of 8 August 2026, 355 guest reviews give Moon Garden Boutique Hotel 9.0/10 on Booking.com and 4.6/5 on Google.
Most-repeated praise: Excellent location directly at the Gate of Dawn/entrance to Old Town, within 2-10 minutes walk of all major tourist attractions, train station, bus station, and Hales Market. 87 reviews.
Complaints
Noise and Room Complaints at Moon Garden Boutique Hotel: Which Rooms to Avoid
- Severe sewage/urine odors in rooms, poor cleaning (missing towels, toilet paper, visible stains), and inadequate housekeeping services despite European pricing. 8 reviews
- Beds are hard, narrow, uncomfortable, or have poor-quality mattresses requiring upgrading; some guests report squeaky bed frames and thin pillows. 11 reviews
- No elevator in a 4-floor building not clearly disclosed on booking sites, creating major difficulty for guests with luggage, children, strollers, or mobility limitations. 13 reviews
Rooms to avoid
- Front-facing rooms on street side
- Upper floors near front
- Rooms overlooking busy street with vehicle traffic
What guests praise
Moon Garden Boutique Hotel Reviews — What Guests Actually Say vs the Marketing
Moon Garden Boutique Hotel sells itself as a 4-star hotel. What guests repeat most:
- Excellent location directly at the Gate of Dawn/entrance to Old Town, within 2-10 minutes walk of all major tourist attractions, train station, bus station, and Hales Market. 87 reviews
- Highly praised breakfast buffet with good variety, fresh ingredients, and quality coffee; particularly recommended for sweet and savory options. 68 reviews
- Exceptional staff hospitality with multilingual (English, Russian, Lithuanian) friendly, helpful, and accommodating reception and service personnel. 61 reviews
Room requests
Which Room Should You Ask For at Moon Garden Boutique Hotel?
Ask for
- Back/courtyard-facing rooms
- Rear wing rooms
- Ground floor rooms away from street
Method
How HotelShortlist Researched Moon Garden Boutique Hotel
We read 355 public guest reviews of Moon Garden Boutique Hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-08-08. If you represent Moon Garden Boutique Hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.
What guests love
Excellent location directly at the Gate of Dawn/entrance to Old Town, within 2-10 minutes walk of all major tourist attractions, train station, bus station, and Hales Market. (87×)
Highly praised breakfast buffet with good variety, fresh ingredients, and quality coffee; particularly recommended for sweet and savory options. (68×)
Exceptional staff hospitality with multilingual (English, Russian, Lithuanian) friendly, helpful, and accommodating reception and service personnel. (61×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in ful(52×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (34×)
2 more positive findings visible to members.
Watch-outs · 5 recorded
Severe sewage/urine odors in rooms, poor cleaning (missing towels, toilet paper, visible stains), and inadequate housekeeping services despite European pricing. (8×)
Beds are hard, narrow, uncomfortable, or have poor-quality mattresses requiring upgrading; some guests report squeaky bed frames and thin pillows. (11×)
No elevator in a 4-floor building not clearly disclosed on booking sites, creating major difficulty for guests with luggage, children, strollers, or mobility limitations. (13×)
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(8×)
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(4×)
2 more watch-outs are visible to members.
Parking note. Problematic — Multiple guests report parking 400m away from hotel, difficulty finding spaces, or paid parking when free parking elsewhere available; though some note free public parking nearby and hotel-arranged options.
What guests report
View
Street-facing rooms overlook busy street; courtyard/back rooms offer quiet views or balconies with city views; top-floor skylights provide limited views
Bed & mattress
Highly variable: some guests love comfort, others report hard/narrow/uncomfortable mattresses requiring toppers; quality appears inconsistent across rooms
Bathroom & water
Generally well-maintained and spacious with good showers; some reports of water pooling on shower floor due to poor drainage slope; occasional sewage odors reported
Wi-Fi
Free, fast, and stable throughout hotel and rooms
Breakfast
Buffet-style included with most bookings; good variety of hot and cold options, fresh fruit, cheeses, breads; praised for quality coffee; limited vegetarian/vegan options in some cases
AC / heating
Air conditioning available and praised; individually controlled with remote in most rooms; some rooms reported as too cold or difficult to regulate
Elevator
None — stairs only
Local knowledge
Request a room facing the back/courtyard of the hotel to avoid street noise, especially if visiting in summer when windows are open.
If arriving after 8pm, ensure you receive the door entry code and room code via email/SMS before check-in to avoid being locked out.
Bus 88 stops directly outside the hotel and goes to the airport in 15-20 minutes; ask about this when booking.
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Room intel
Quiet rooms / wings
- Back/courtyard-facing rooms
- Rear wing rooms
- Ground floor rooms away from street
Noisy rooms to avoid
- Front-facing rooms on street side
- Upper floors near front
- Rooms overlooking busy street with vehicle traffic
Extra charges guests were surprised by
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Character & facilities
Design & character 16% of reviews mention design
- Boutique, artistic style with unique decor, sculptures, and art objects throughout
- Elegant black-and-white colour scheme with high ceilings and interesting architectural details
- Historic building incorporating fragments of old Vilnius defensive walls into modern renovated spaces
Family facilities
- Toys available for children in some rooms
- Playgrounds within short walking distance
- Cots/travel beds available for babies
- Family-friendly rooms with multiple beds and sitting areas
Rooms & categories
6 room types
25 photosBEST VALUE
Double
Double
HeatingNon-SmokingArea rug/s in roomTelevisionElectric kettleSatellite TV service
12 photosOPTION 2
Classic Studio
Classic Studio
HeatingNon-SmokingArea rug/s in roomTelevisionElectric kettleSatellite TV service
9 photosOPTION 3
Standard Studio
Standard Studio
HeatingNon-SmokingArea rug/s in roomTelevisionElectric kettleSatellite TV service
11 photosOPTION 4
Family
Family
HeatingNon-SmokingArea rug/s in roomTelevisionElectric kettleSatellite TV service
15 photosOPTION 5
Deluxe Studio
Deluxe Studio
HeatingNon-SmokingArea rug/s in roomTelevisionElectric kettleSatellite TV service
OPTION 6
Deluxe Suite
Deluxe Suite
ShowerSafety deposit boxTVTelephoneAir conditioningHairdryer
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