How is St. Palace hotel rated?

St. Palace hotel scores 10.0/10 on Booking.com and 4.3/5 on Google.

How many guest reviews were analysed for St. Palace hotel?

HotelShortlist analysed 364 guest reviews for St. Palace hotel to build this verified profile.

Is St. Palace hotel a 4-star hotel?

Yes — St. Palace hotel is a 4-star property in Vilnius.

How do I get the member rate?

HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

Assessment visible · Rates members only

HotelShortlist rating

4.5/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Vilnius

St. Palace hotel

Name: St. Palace hotel
Address: Vilnius

★★★★

10.0

Booking score

4.3

Google rating

388

Total reviews

★★★★

Star rating

Highest floor guests reported

Noise mentions

Engine scores ·Location 4.3

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is St. Palace hotel Worth It? The Honest Verdict

10.0/10 Booking.com4.3/5 Google364 reviews read4-star

As of 8 August 2026, 364 guest reviews give St. Palace hotel 10.0/10 on Booking.com and 4.3/5 on Google.

Most-repeated praise: Unbeatable location directly in the heart of Old Town Vilnius, steps from the Gates of Dawn and all major historical attractions with everything walkable 142 reviews.

Complaints

Noise and Room Complaints at St. Palace hotel: Which Rooms to Avoid

Breakfast service deteriorates dramatically by end of service window with staff rushing guests to leave before official closing time, running out of items within minutes of opening, and creating hostile dining atmosphere 8 reviews
Severe inconsistency in room quality and condition with some guests receiving rooms in dilapidated annexes near parking lots that appear nothing like photos, while others get pristine main building suites 11 reviews
Housekeeping failures with rooms not cleaned for multiple consecutive days despite requests, missing towels and toiletries, running out of basic supplies like milk and tea bags within 24 hours 7 reviews

Rooms to avoid

Street-facing rooms on lower floors experience significant traffic and nightlife noise
Annex rooms near parking lot subjected to vehicle noise and loading noise
Rooms above restaurant/bar area may experience service noise

What guests praise

St. Palace hotel Reviews — What Guests Actually Say vs the Marketing

St. Palace hotel sells itself as a 4-star hotel. What guests repeat most:

Unbeatable location directly in the heart of Old Town Vilnius, steps from the Gates of Dawn and all major historical attractions with everything walkable 142 reviews
Exceptionally friendly, professional, and attentive staff who consistently go above and beyond with early check-ins, luggage storage, restaurant recommendations, and genuine care for guest comfort 89 reviews
Beautifully renovated historic building with elegant Art Deco and modern design elements, creating an atmospheric and tasteful boutique hotel aesthetic 67 reviews

Room requests

Which Room Should You Ask For at St. Palace hotel?

Ask for

Higher floors away from Pilies Street
Rooms with views facing Old Town rooftops rather than street-facing

Method

How HotelShortlist Researched St. Palace hotel

We read 364 public guest reviews of St. Palace hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-08-08. If you represent St. Palace hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Unbeatable location directly in the heart of Old Town Vilnius, steps from the Gates of Dawn and all major historical attractions with everything walkable (142×)

Exceptionally friendly, professional, and attentive staff who consistently go above and beyond with early check-ins, luggage storage, restaurant recommendations, and genuine care for guest comfort (89×)

Beautifully renovated historic building with elegant Art Deco and modern design elements, creating an atmospheric and tasteful boutique hotel aesthetic (67×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Breakfast service deteriorates dramatically by end of service window with staff rushing guests to leave before official closing time, running out of items within minutes of opening, and creating hostile dining atmosphere (8×)

Severe inconsistency in room quality and condition with some guests receiving rooms in dilapidated annexes near parking lots that appear nothing like photos, while others get pristine main building suites (11×)

Housekeeping failures with rooms not cleaned for multiple consecutive days despite requests, missing towels and toiletries, running out of basic supplies like milk and tea bags within 24 hours (7×)

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5 more watch-outs are visible to members.

Parking note. Problematic — 30 EUR per day is expensive for the region, back courtyard access narrow and inconvenient, some guests advised street parking is cheaper or free elsewhere in Lithuania.

What guests report

View

Superior rooms and suites with balconies overlooking Old Town rooftops, church spires, and picturesque streets; ground-floor and rear-facing rooms have limited views of parking lots or blank walls

Bed & mattress

High-quality comfortable beds in main building rooms; however, some beds unusually narrow at 32 inches wide, and mattresses in annex/budget rooms described as hard as bricks

Bathroom & water

Heated bathroom floors praised; hot water reliable; marble tiles and elegant fixtures in deluxe rooms; however, high bathtub edges pose safety concern, and some showers have poor water pressure or drainage issues

Wi-Fi

Generally good, though one guest reported terrible wifi with frequent disconnections and inability to make audio calls

Breakfast

Extensive buffet with meats, fish, cheeses, fresh vegetables, eggs, bread, and pastries in main dining room; however, limited selection compared to premium hotels, items run out quickly mid-service, and expensive at 15 EUR when better options available nearby

AC / heating

Silent and powerful air conditioning praised by some guests; however, many report non-functional heating in winter, air conditioner providing cold air instead of warm, and poor temperature regulation

Elevator

Unreliable

Local knowledge

Request a room in the main building with Old Town views rather than annex rooms near the parking lot courtyard

Skip the breakfast and eat at nearby cafes on Pilies Street or the senamiesčio square—cheaper and better quality

Check if your room has elevator access before arrival; several annex rooms require stairs with luggage

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Room intel

Quiet rooms / wings

Higher floors away from Pilies Street
Rooms with views facing Old Town rooftops rather than street-facing

Noisy rooms to avoid

Street-facing rooms on lower floors experience significant traffic and nightlife noise
Annex rooms near parking lot subjected to vehicle noise and loading noise
Rooms above restaurant/bar area may experience service noise

Extra charges guests were surprised by

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Character & facilities

Design & character 18% of reviews mention design

Historic building beautifully renovated with Art Deco style, elegant aesthetics, and careful preservation of character
Modern furnishings blend with historic architecture; marble, gold accents, soft textiles, and tasteful decor create luxurious ambiance
High ceilings, chandeliers, arched windows, and views of Old Town rooftops contribute to charming atmospheric appeal

Rooms & categories

17 room types

7 photos

BEST VALUE

Standard Room

Standard Room, Double Or Twin Bed

Tea/Coffee makerMinibarShowerBathSafety deposit boxTV

member rate per night

€———

Rate visible to members