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4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Davos-Klosters

ABC Swiss Quality Hotel

★★★★
9.1
Booking score
4.7
Google rating
1,223
Total reviews
★★★★
Star rating
≈2023
Built / renovated
6+
Highest floor guests reported
3%
Noise mentions
Engine scores ·Newness ≈2023 ·Location 4.7
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is ABC Swiss Quality Hotel Worth It? The Honest Verdict

9.1/10 Booking.com4.7/5 Google100 reviews read4-star

As of 9 October 2026, 100 guest reviews give ABC Swiss Quality Hotel 9.1/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Exceptional proximity to train station (directly across street, 2-5 minute walk) making it ideal for early Bernina Express departures and convenient access to public transport 47 reviews.

Complaints

Noise and Room Complaints at ABC Swiss Quality Hotel: Which Rooms to Avoid

  • Air conditioning system malfunction or inadequate cooling on upper floors, particularly during hot summer months, with no compensation offered for guest discomfort 3 reviews
  • Pillows that are excessively thick or too soft for some guests' preferences, with limited option to request thinner alternatives 2 reviews
  • Dining room temperature control issues with insufficient air conditioning causing the breakfast area to become excessively hot during summer heat waves
Rooms to avoid
  • Ground floor or rooms facing station may experience some daytime noise (one review [1] mentions 'some noises can be heard during the day')
What guests praise

ABC Swiss Quality Hotel Reviews — What Guests Actually Say vs the Marketing

ABC Swiss Quality Hotel sells itself as a 4-star hotel. What guests repeat most:

  • Exceptional proximity to train station (directly across street, 2-5 minute walk) making it ideal for early Bernina Express departures and convenient access to public transport 47 reviews
  • Consistently praised breakfast buffet with excellent variety of fresh Swiss specialties, quality meats and cheeses, multiple coffee options, and attentive replenishing service staff 43 reviews
  • Remarkably friendly, professional, and accommodating staff across all departments (reception, breakfast service, housekeeping) who go above and beyond with personalized service and genuine hospitality 41 reviews
Room requests

Which Room Should You Ask For at ABC Swiss Quality Hotel?

Ask for
  • Upper floors (6th floor mentioned in [31]) described as quiet despite station proximity
  • Rooms with electric shutters effectively block outside noise
Method

How HotelShortlist Researched ABC Swiss Quality Hotel

We read 100 public guest reviews of ABC Swiss Quality Hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-09. If you represent ABC Swiss Quality Hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional proximity to train station (directly across street, 2-5 minute walk) making it ideal for early Bernina Express departures and convenient access to public transport (47×)
Consistently praised breakfast buffet with excellent variety of fresh Swiss specialties, quality meats and cheeses, multiple coffee options, and attentive replenishing service staff (43×)
Remarkably friendly, professional, and accommodating staff across all departments (reception, breakfast service, housekeeping) who go above and beyond with personalized service and genuine hospitality (41×)
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (28×)
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (18×)
5 more positive findings visible to members.

Watch-outs · 8 recorded

Air conditioning system malfunction or inadequate cooling on upper floors, particularly during hot summer months, with no compensation offered for guest discomfort (3×)
Pillows that are excessively thick or too soft for some guests' preferences, with limited option to request thinner alternatives (2×)
Dining room temperature control issues with insufficient air conditioning causing the breakfast area to become excessively hot during summer heat waves (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Mem (1×)
Members see this finding in full Members see this finding in full Members see this fin (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Membe (2×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Memb (3×)
Members see this finding in full Members see this finding in full Members s (1×)
5 more watch-outs are visible to members.
Parking note. Comfortable — Free private car park at rear of hotel mentioned positively in review [2].

What guests report

View
Mountain views from many rooms, particularly upper floors; views described as stunning with snow-peaked mountains visible
Bed & mattress
Consistently praised as extremely comfortable with high-quality linens and proper mattress support; some guests note pillows are too thick
Bathroom & water
Excellent water pressure, abundant hot water, modern fixtures, double sinks in suites, spacious wet rooms with grab bars; one minor mention of drainage issue
Wi-Fi
Mentioned as 'very good working wifi' in review [83]; generally reliable
Breakfast
Outstanding quality and variety with extensive Swiss specialties, fresh items continuously replenished; buffet-style with hot and cold options including smoked salmon, eggs, bread bar, cheeses, meats, fruits; coffee served in individual pots at table in some instances
AC / heating
Generally reliable and appreciated; however, reviews [1], [31], and [86] report AC not functioning or inadequate cooling on upper floors during summer heat
Elevator
Available

Local knowledge

Use the escalator exit from the train station, not the ramp exit, for fastest access to hotel (1 block vs longer walk)
Request thinner pillows at check-in if you prefer them; standard pillows are quite thick
Ask front desk for coffee to-go if catching an early train; staff will prepare it for you
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Members see this finding in full Members see this finding in full Members see
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Room intel

Quiet rooms / wings
  • Upper floors (6th floor mentioned in [31]) described as quiet despite station proximity
  • Rooms with electric shutters effectively block outside noise
Noisy rooms to avoid
  • Ground floor or rooms facing station may experience some daytime noise (one review [1] mentions 'some noises can be heard during the day')
Extra charges guests were surprised by
  • Members see this finding in full Members see this finding in full Members see this finding
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Character & facilities

Design & character 4% of reviews mention design
  • Modern Swiss construction with high-quality materials and professional minimalist design
  • Contemporary furnishings and thoughtfully designed room layouts with excellent attention to detail in placement of amenities
  • Sleek black and grey decor with stylish, modern aesthetic throughout
Gym & fitness Basic
  • Hotel operates a sauna and steam room (mentioned in reviews [1], [4], [53])
  • Gym facility exists but guests rarely mention using it; one review mentions discovering gym/sauna/steam room with enthusiasm
Family facilities
  • Family rooms or adjoining family rooms available for families of 4
  • Staff described as 'sweet with children' and accommodating to families
  • Spacious suite options suitable for family groups

Rooms & categories

6 room types
BEST VALUE
Superior Double Queen Size Room With Air Conditioning
Superior Double Queen Size Room With Air Conditioning
Towels providedBedsheets providedNon-SmokingTelevisionDigital TV serviceShower only
member rate per night
€———
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OPTION 2
Superior Double King Size Room With Air Conditioning
Superior Double King Size Room With Air Conditioning
Tea/Coffee makerMinibarShowerBathSafety deposit boxTelephone
member rate per night
€———
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OPTION 3
Double Room - Superior
Double Room - Superior
Towels providedBedsheets providedNon-SmokingTelevisionDigital TV serviceShower only
member rate per night
€———
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OPTION 4
Superior King Room Ac
Superior King Room Ac
Tea/Coffee makerMinibarShowerBathSafety deposit boxTelephone
member rate per night
€———
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OPTION 5
Deluxe Queen Room Ac
Deluxe Queen Room Ac
Towels providedBedsheets providedNon-SmokingTelevisionDigital TV serviceShower only
member rate per night
€———
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OPTION 6
Suite Menghini With Air Conditioning
Suite Menghini With Air Conditioning
Non-SmokingTelevisionDigital TV serviceIron/ironing board (on request)Room serviceRefrigerator
member rate per night
€———
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Questions about ABC Swiss Quality Hotel

How is ABC Swiss Quality Hotel rated?
ABC Swiss Quality Hotel scores 9.1/10 on Booking.com and 4.7/5 on Google.
How many guest reviews were analysed for ABC Swiss Quality Hotel?
HotelShortlist analysed 100 guest reviews for ABC Swiss Quality Hotel to build this verified profile.
Is ABC Swiss Quality Hotel a 4-star hotel?
Yes — ABC Swiss Quality Hotel is a 4-star property in Davos-Klosters.
What do guests love about ABC Swiss Quality Hotel?
The most-mentioned positive in guest reviews: Exceptional proximity to train station (directly across street, 2-5 minute walk) making it ideal for early Bernina Express departures and convenient access to public transport
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How ABC Swiss Quality Hotel Compares to Other Davos-Klosters Hotels

ABC Swiss Quality Hotel: Booking.com 9.1/10, 4-star. Other researched hotels in Davos-Klosters:

See all verified hotels in Davos-Klosters →

Review data verified & refreshed 2026-10-09.