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HotelShortlist rating
4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Davos-Klosters

Schweizerhof

★★★★
9.0
Booking score
4.7
Google rating
1,079
Total reviews
★★★★
Star rating
≈2015
Built / renovated
Claudia Züllig
Owner
Engine scores ·Newness ≈2015 ·Location 4.7
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Schweizerhof Worth It? The Honest Verdict

9.0/10 Booking.com4.7/5 Google100 reviews read4-star

As of 9 October 2026, 100 guest reviews give Schweizerhof 9.0/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Exceptionally warm, attentive, and personalized staff who genuinely anticipate guest needs and treat visitors like family members rather than transactions. 47 reviews.

Complaints

What Do Guests Complain About at Schweizerhof?

  • Significant service delays during dinner service, with guests waiting 2+ hours between courses when not ordering full 6-course menu, and teenagers being completely ignored by waitstaff.
  • Misleading beverage pricing and quality—non-alcoholic rum punch charged CHF 7.50 for what appeared to be premade syrup with hot water, contradicted as 'homemade' when complaint lodged.
What guests praise

Schweizerhof Reviews — What Guests Actually Say vs the Marketing

Schweizerhof sells itself as a 4-star hotel. What guests repeat most:

  • Exceptionally warm, attentive, and personalized staff who genuinely anticipate guest needs and treat visitors like family members rather than transactions. 47 reviews
  • Outstanding wellness facilities including a stunning hammam designed by renowned artist Mayo Bucher, plus sauna and spa areas that guests describe as dream-like and restorative. 38 reviews
  • High-quality regional and local cuisine emphasizing sustainability, with daily-changing 6-course menus offering exceptional flexibility to swap courses with à la carte options. 35 reviews
Method

How HotelShortlist Researched Schweizerhof

We read 100 public guest reviews of Schweizerhof, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-09. If you represent Schweizerhof and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm, attentive, and personalized staff who genuinely anticipate guest needs and treat visitors like family members rather than transactions. (47×)
Outstanding wellness facilities including a stunning hammam designed by renowned artist Mayo Bucher, plus sauna and spa areas that guests describe as dream-like and restorative. (38×)
High-quality regional and local cuisine emphasizing sustainability, with daily-changing 6-course menus offering exceptional flexibility to swap courses with à la carte options. (35×)
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5 more positive findings visible to members.

Watch-outs · 2 recorded

Significant service delays during dinner service, with guests waiting 2+ hours between courses when not ordering full 6-course menu, and teenagers being completely ignored by waitstaff. (1×)
Misleading beverage pricing and quality—non-alcoholic rum punch charged CHF 7.50 for what appeared to be premade syrup with hot water, contradicted as 'homemade' when complaint lodged. (1×)
Parking note. Comfortable — Valet parking service with underground garage; guests praise convenient location near bus station and easy access.

What guests report

View
Village and mountain views from many rooms; lake visible from some areas; location in heart of Lenzerheide
Bed & mattress
Exceptionally comfortable with lightweight but warm duvets; multiple guests called it among the best bed they've experienced in any hotel
Bathroom & water
Spacious bathrooms with modern design; water pressure and hot water reliable; one guest noted toilet bowl unusually deep for tall visitors
Wi-Fi
Occasional instability mentioned in one review; generally functional but minor issues noted
Breakfast
Outstanding buffet with exceptional regional quality and daily changing specials; highly worth the half-board value; massive selection impossible to finish
AC / heating
Heating functional but one guest noted excessive warmth in June with limited cooling control; no modern AC mentioned

Local knowledge

Reserve restaurant tables in advance—the 3 restaurants book solid and you may not get preferred seating without early booking.
Request a room on the village/lake side for best views; the Alpenchic room design with wood finishes creates cozy atmosphere.
Plan 2 hours minimum for the hammam experience; it's a highlight and genuinely unique compared to standard spa facilities.
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Room intel

Extra charges guests were surprised by
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Character & facilities

Design & character 8% of reviews mention design
  • Alpenchic and Nostalchic room design with abundant natural wood and tasteful furnishings
  • Hammam designed by renowned Swiss artist Mayo Bucher described as mystical and architecturally distinctive
  • Art scattered throughout hotel with stylish, curated interiors inviting relaxation
Gym & fitness Basic
  • Small corner fitness area with minimal equipment crammed into yoga room space
  • Yoga classes offered but dedicated weight/cardio equipment limited
  • Guests note wellness focus on spa/sauna rather than traditional gym
Family facilities
  • Dedicated kids' club with daily engaging activities, meals, and attentive care staff
  • Separate children's heated pool distinct from adult spa area
  • Playroom with abundant games and toys; trampoline outside
  • Children's menu available; bottle warmers, bed rails, cots, welcome toys in rooms
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Questions about Schweizerhof

How is Schweizerhof rated?
Schweizerhof scores 9.0/10 on Booking.com and 4.7/5 on Google.
How many guest reviews were analysed for Schweizerhof?
HotelShortlist analysed 100 guest reviews for Schweizerhof to build this verified profile.
Is Schweizerhof a 4-star hotel?
Yes — Schweizerhof is a 4-star property in Davos-Klosters.
What do guests love about Schweizerhof?
The most-mentioned positive in guest reviews: Exceptionally warm, attentive, and personalized staff who genuinely anticipate guest needs and treat visitors like family members rather than transactions.
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How Schweizerhof Compares to Other Davos-Klosters Hotels

Schweizerhof: Booking.com 9.0/10, 4-star. Other researched hotels in Davos-Klosters:

See all verified hotels in Davos-Klosters →

Review data verified & refreshed 2026-10-09.