How is The Ritz Carlton Executive Residences rated?

The Ritz Carlton Executive Residences scores 9.1/10 on Booking.com and 4.6/5 on Google.

How many guest reviews were analysed for The Ritz Carlton Executive Residences?

HotelShortlist analysed 500 guest reviews for The Ritz Carlton Executive Residences to build this verified profile.

Is The Ritz Carlton Executive Residences a 5-star hotel?

Yes — The Ritz Carlton Executive Residences is a 5-star property in Dubai.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Dubai

The Ritz Carlton Executive Residences

Name: The Ritz Carlton Executive Residences
Address: Dubai

★★★★★

9.1

Booking score

4.6

Google rating

6,595

Total reviews

★★★★★

Star rating

≈2015

Built / renovated

14+

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2015 ·Location 4.6

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is The Ritz Carlton Executive Residences Worth It? The Honest Verdict

9.1/10 Booking.com4.6/5 Google500 reviews read5-star

As of 25 September 2026, 500 guest reviews give The Ritz Carlton Executive Residences 9.1/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptional guest services team led by Anil, Hussain, Pradeep, and others who demonstrate genuine warmth, proactive assistance, and remarkable attention to small details like offering water after checkout or remembering guest names and preferences 87 reviews.

Complaints

Noise and Room Complaints at The Ritz Carlton Executive Residences: Which Rooms to Avoid

Persistently problematic valet parking service with extreme delays ranging from 25 minutes to 2+ hours, disorganized operations, false information about fees, and unprofessional staff behavior 19 reviews
Hotel rooms appear significantly dated with worn-out furniture, old-fashioned sofas, outdated carpeting, faded wallpaper, and decor that feels more 1980s than contemporary luxury 24 reviews
Unresponsive reservation and restaurant booking channels with multiple reports of ignored WhatsApp messages, unanswered phone calls, and poor follow-up communication 8 reviews

Rooms to avoid

Rooms adjacent to outdoor bar Sunken Garden experience noise until late night (past 3am on some nights)
Lower floors near venue/ballroom areas pick up music and event noise
Rooms facing street side exposed to construction and traffic noise during day

What guests praise

The Ritz Carlton Executive Residences Reviews — What Guests Actually Say vs the Marketing

The Ritz Carlton Executive Residences sells itself as a 5-star hotel. What guests repeat most:

Exceptional guest services team led by Anil, Hussain, Pradeep, and others who demonstrate genuine warmth, proactive assistance, and remarkable attention to small details like offering water after checkout or remembering guest names and preferences 87 reviews
Outstanding breakfast buffet at Cara with exceptional variety, fresh ingredients, and attentive staff who deliver hot items promptly and cater to dietary preferences 52 reviews
Prime location in the heart of DIFC with seamless pedestrian access to world-class restaurants, shopping, and business facilities within walking distance 64 reviews

Room requests

Which Room Should You Ask For at The Ritz Carlton Executive Residences?

Ask for

High floors away from outdoor bar and venue areas
Rooms facing DIFC interior courtyard rather than street side
Upper levels provide better sound insulation from ground-level activities

Method

How HotelShortlist Researched The Ritz Carlton Executive Residences

We read 500 public guest reviews of The Ritz Carlton Executive Residences, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent The Ritz Carlton Executive Residences and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional guest services team led by Anil, Hussain, Pradeep, and others who demonstrate genuine warmth, proactive assistance, and remarkable attention to small details like offering water after checkout or remembering guest names and preferences (87×)

Outstanding breakfast buffet at Cara with exceptional variety, fresh ingredients, and attentive staff who deliver hot items promptly and cater to dietary preferences (52×)

Prime location in the heart of DIFC with seamless pedestrian access to world-class restaurants, shopping, and business facilities within walking distance (64×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Persistently problematic valet parking service with extreme delays ranging from 25 minutes to 2+ hours, disorganized operations, false information about fees, and unprofessional staff behavior (19×)

Hotel rooms appear significantly dated with worn-out furniture, old-fashioned sofas, outdated carpeting, faded wallpaper, and decor that feels more 1980s than contemporary luxury (24×)

Unresponsive reservation and restaurant booking channels with multiple reports of ignored WhatsApp messages, unanswered phone calls, and poor follow-up communication (8×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members se (11×)

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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (8×)

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5 more watch-outs are visible to members.

Parking note. Problematic — Valet parking consistently slow (25 min to 2+ hours), disorganized staff, false information about fees, and significant complaints about unprofessional handling.

What guests report

View

High floors offer stunning Dubai skyline views; DIFC and city views from many rooms; lower floors may overlook construction/busy streets

Bed & mattress

Extremely comfortable beds with high-quality pillows and excellent mattresses; very restful sleep reported frequently

Bathroom & water

Rain shower and regular shower options; excellent water pressure; marble finishes; luxurious bath products from Diptyque; large spacious bathrooms; some rooms have glass doors that don't provide adequate privacy

Wi-Fi

Excellent and reliable connection; technology staff responsive to issues; Marriott Bonvoy elite claims free enhanced internet but sometimes charged despite eligibility

Breakfast

Outstanding quality and variety with fresh ingredients; high-end selections comparable to fine dining; attentive staff; massive buffet with international options; rated among best hotel breakfasts globally

AC / heating

Generally reliable but some guests report AC units stuck at low temperatures (19°C) or not functioning correctly in certain rooms

Elevator

Available

Local knowledge

Request a high floor room away from outdoor bar/venue areas to avoid noise after 11pm

Always confirm valet parking fees in writing before handing over keys; staff give conflicting information

Book Club Lounge access if staying multiple nights—breakfast and all-day food/drinks included add significant value

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Room intel

Quiet rooms / wings

High floors away from outdoor bar and venue areas
Rooms facing DIFC interior courtyard rather than street side
Upper levels provide better sound insulation from ground-level activities

Noisy rooms to avoid

Rooms adjacent to outdoor bar Sunken Garden experience noise until late night (past 3am on some nights)
Lower floors near venue/ballroom areas pick up music and event noise
Rooms facing street side exposed to construction and traffic noise during day

Extra charges guests were surprised by

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Character & facilities

Design & character 2% of reviews mention design

Art Deco-inspired interiors with limestone facade creating refined sophistication
Modern design blended with classic elegance in spacious rooms
Beautiful marble finishes in bathrooms and wet zones throughout property

Gym & fitness Excellent

24-hour access with comprehensive modern equipment including stair masters and resistance machines
Separate dedicated women-only gym on top floor with privacy
Sauna and steam room facilities open late with low crowds

Family facilities

Kids play area during special events and brunches
Family jacuzzi beside pool (rarely found in UAE)
Kids menu and high chairs available at restaurants
Complimentary baby gifts and welcome baskets for young children

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