Geejam scores 9.2/10 on Booking.com and 4.7/5 on Google.

How many guest reviews were analysed for Geejam?

HotelShortlist analysed 500 guest reviews for Geejam to build this verified profile.

Is Geejam a 4-star hotel?

Yes — Geejam is a 4-star property in Jamaica.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Jamaica

Geejam

Name: Geejam
Address: Jamaica

★★★★

9.2

Booking score

4.7

Google rating

609

Total reviews

★★★★

Star rating

≈2012

Built / renovated

Steve Beaver

Owner

Engine scores ·Newness ≈2012 ·Location 4.7

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Geejam Worth It? The Honest Verdict

9.2/10 Booking.com4.7/5 Google500 reviews read4-star

As of 4 October 2026, 500 guest reviews give Geejam 9.2/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Breathtaking elevated views of the Caribbean Sea, rainforest canopy, and San San Bay from nearly every angle of the property, with balconies, pool, restaurant, and rooms all positioned for maximum scenic impact 85 reviews.

Complaints

What Do Guests Complain About at Geejam?

Extremely slow food service with waits ranging from 1–2 hours for meals even when the restaurant is not busy, creating frustration for hungry guests and families with children 8 reviews
Poor restaurant service including forgotten drink orders, missing utensils and napkins at table setup, incorrect or incomplete dishes, cold food after long waits, and staff inattentiveness despite high prices 7 reviews
Very high prices for restaurant meals, accommodation, and activities that do not justify the quality or portion sizes relative to comparable luxury hotels elsewhere in Jamaica 6 reviews

What guests praise

Geejam Reviews — What Guests Actually Say vs the Marketing

Geejam sells itself as a 4-star hotel. What guests repeat most:

Breathtaking elevated views of the Caribbean Sea, rainforest canopy, and San San Bay from nearly every angle of the property, with balconies, pool, restaurant, and rooms all positioned for maximum scenic impact 85 reviews
Exceptionally warm, personable, and attentive staff who remember guests' names, dietary preferences, and drink orders, going above and beyond to accommodate special requests and celebrate milestones 78 reviews
Co-owner Steve Beaver's genuine hospitality and hands-on presence throughout the property, personally greeting guests, sharing stories about the recording studio, and ensuring satisfaction 72 reviews

Room requests

Which Room Should You Ask For at Geejam?

Ask for

Ska cabin
Drum and Bass cabin
Rocksteady cabin
Upper-floor Rumba rooms

Method

How HotelShortlist Researched Geejam

We read 500 public guest reviews of Geejam, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-04. If you represent Geejam and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Breathtaking elevated views of the Caribbean Sea, rainforest canopy, and San San Bay from nearly every angle of the property, with balconies, pool, restaurant, and rooms all positioned for maximum scenic impact (85×)

Exceptionally warm, personable, and attentive staff who remember guests' names, dietary preferences, and drink orders, going above and beyond to accommodate special requests and celebrate milestones (78×)

Co-owner Steve Beaver's genuine hospitality and hands-on presence throughout the property, personally greeting guests, sharing stories about the recording studio, and ensuring satisfaction (72×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Extremely slow food service with waits ranging from 1–2 hours for meals even when the restaurant is not busy, creating frustration for hungry guests and families with children (8×)

Poor restaurant service including forgotten drink orders, missing utensils and napkins at table setup, incorrect or incomplete dishes, cold food after long waits, and staff inattentiveness despite high prices (7×)

Very high prices for restaurant meals, accommodation, and activities that do not justify the quality or portion sizes relative to comparable luxury hotels elsewhere in Jamaica (6×)

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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (3×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding i (1×)

5 more watch-outs are visible to members.

Parking note. Adequate — Reviewed as secure with buzzer-controlled access; staff arranges valet service but limited detail on comfort or availability.

What guests report

View

Rooms on upper floors have breathtaking ocean and mountain views; Rumba rooms feature offset private balconies; Drum and Bass cabin has exceptional sea vistas from bed and hot tub

Bed & mattress

Very comfortable and plush mattresses consistently praised as among the best guests have ever experienced

Bathroom & water

Spacious modern bathrooms with excellent water pressure, hot water, large showers, soaker tubs, and in some rooms, views of the ocean from the tub

Wi-Fi

Good reliable WiFi available throughout property for work needs

Breakfast

High-quality daily Jamaican breakfast included with stay featuring ackee, salt mackerel, fried dumplings, fresh juices, and Blue Mountain coffee; consistently praised as exceptional

AC / heating

Reliable air conditioning and climate control throughout rooms

Elevator

None — stairs only

Local knowledge

Pre-order breakfast and dinner via WhatsApp about an hour before to avoid long waits

Ask Arthur, the lifeguard, to take you on a kayak tour to see sea turtles and local springs

Request a studio tour from co-owner Steve Beaver—he gives personal anecdotes about famous artists who recorded there

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Room intel

Quiet rooms / wings

Ska cabin
Drum and Bass cabin
Rocksteady cabin
Upper-floor Rumba rooms

Extra charges guests were surprised by

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Character & facilities

Design & character 6% of reviews mention design

Thoughtfully curated eclectic decor with Jamaican cultural artwork and reggae legend room names
Modern minimalist aesthetic blended with natural rainforest surroundings and lush landscaping
Artistic architectural design featuring staggered private balconies, open-concept bathrooms with views, and dramatic floor-to-ceiling windows framing ocean vistas

Gym & fitness Basic

Small air-conditioned gym with basic equipment, occasionally used by guests preferring to use stairs and beach walks for exercise

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