How is Hotel Hochfilzer rated?

Hotel Hochfilzer scores 9.1/10 on Booking.com and 4.6/5 on Google.

How many guest reviews were analysed for Hotel Hochfilzer?

HotelShortlist analysed 80 guest reviews for Hotel Hochfilzer to build this verified profile.

Is Hotel Hochfilzer a 4-star hotel?

Yes — Hotel Hochfilzer is a 4-star property in Kitzbühel.

How do I get the member rate?

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HotelShortlist rating

2/5

Not on the HotelShortlist: Noise complaints in 5% of guest reviews.

Kitzbühel

Hotel Hochfilzer

Name: Hotel Hochfilzer
Address: Kitzbühel

★★★★

9.1

Booking score

4.6

Google rating

584

Total reviews

★★★★

Star rating

≈2012

Built / renovated

Ingrid Hochfilzer

Owner

Noise mentions

Engine scores ·Newness ≈2012 ·Location 4.6

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Hotel Hochfilzer Worth It? The Honest Verdict

9.1/10 Booking.com4.6/5 Google80 reviews read4-star

As of 22 August 2026, 80 guest reviews give Hotel Hochfilzer 9.1/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptionally warm, family-run atmosphere where guests feel welcomed as part of an extended family, with multi-year returning guests praising the personal touch and genuine care from owners and staff 24 reviews.

Complaints

Noise and Room Complaints at Hotel Hochfilzer: Which Rooms to Avoid

Discriminatory booking practices favoring returning international guests (particularly English visitors) over new guests, with poor communication during reservation and last-minute room assignments
Lack of air conditioning creates unbearable sleeping conditions during heat waves, forcing guests to open windows to noisy streets and severely impacting comfort 2 reviews
Rooms located above the main dining hall suffer from constant noise: early-morning staff setup, chair scraping, music performances every evening, and muffled conversations from breakfast service 2 reviews

Rooms to avoid

Rooms 100-106 (directly above main dining hall: subject to morning staff setup noise, evening chair scraping, nightly music performances, and breakfast sounds)

What guests praise

Hotel Hochfilzer Reviews — What Guests Actually Say vs the Marketing

Hotel Hochfilzer sells itself as a 4-star hotel. What guests repeat most:

Exceptionally warm, family-run atmosphere where guests feel welcomed as part of an extended family, with multi-year returning guests praising the personal touch and genuine care from owners and staff 24 reviews
Consistently excellent and abundant breakfast and dinner buffets featuring fresh, high-quality ingredients, made-to-order omelets, gourmet presentations, and creative regional Austrian cuisine 31 reviews
Outstanding staff across all departments—from reception to dining room to kitchen—who are attentive, professional, multilingual, knowledgeable about the region, and eager to solve problems 28 reviews

Method

How HotelShortlist Researched Hotel Hochfilzer

We read 80 public guest reviews of Hotel Hochfilzer, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-08-22. If you represent Hotel Hochfilzer and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm, family-run atmosphere where guests feel welcomed as part of an extended family, with multi-year returning guests praising the personal touch and genuine care from owners and staff (24×)

Consistently excellent and abundant breakfast and dinner buffets featuring fresh, high-quality ingredients, made-to-order omelets, gourmet presentations, and creative regional Austrian cuisine (31×)

Outstanding staff across all departments—from reception to dining room to kitchen—who are attentive, professional, multilingual, knowledgeable about the region, and eager to solve problems (28×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Discriminatory booking practices favoring returning international guests (particularly English visitors) over new guests, with poor communication during reservation and last-minute room assignments (1×)

Lack of air conditioning creates unbearable sleeping conditions during heat waves, forcing guests to open windows to noisy streets and severely impacting comfort (2×)

Rooms located above the main dining hall suffer from constant noise: early-morning staff setup, chair scraping, music performances every evening, and muffled conversations from breakfast service (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members se (1×)

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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (1×)

5 more watch-outs are visible to members.

Parking note. Comfortable — Multiple reviews confirm free parking available at hotel and surrounding area with convenient access.

What guests report

View

Mountain views of Wilder Kaiser from many rooms; some balconies overlook peaks; street-facing rooms have less desirable views

Bed & mattress

Generally praised as comfortable and excellent in main suites; some complaints about firmness being inadequate after hiking days

Bathroom & water

Very clean with modern fixtures; hot water reliable; water pressure generally good; luxury bathrobes provided; heated bathroom described positively

Breakfast

Excellent and gourmet with extensive buffet, fresh-squeezed juice, made-to-order omelets, waffles, high-quality products; worth the stay

AC / heating

No air conditioning—major complaint during heat waves; heating system present for winter

Local knowledge

Request rooms away from the main dining hall (avoid rooms 100-106) to escape morning noise and evening music/setup sounds

Book a room with mountain views of Wilder Kaiser for stunning sunrise/sunset vistas; some rooms have balconies

Arrive early on Thursday afternoons for free kaiserschmarn (traditional Austrian sweet treat) served to guests

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Members see this finding in full Members see this finding in full Members see this finding in full Members

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Room intel

Noisy rooms to avoid

Rooms 100-106 (directly above main dining hall: subject to morning staff setup noise, evening chair scraping, nightly music performances, and breakfast sounds)

Character & facilities

Design & character 1% of reviews mention design

Traditional Austrian style décor in apartments across the street
Historically detailed with family photographs displayed throughout

Gym & fitness Basic

Basic fitness equipment available but rarely detailed by guests
Focus is on wellness center (pool/sauna) rather than gym proper

Family facilities

Spacious family rooms suitable for multiple children (ages 10-15)
Large swimming pool appealing to both children and adults
Sauna and relaxation center accessible to families
Flexible staff accommodating multi-generational groups

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