How is Hotel Jakobwirt rated?

Hotel Jakobwirt scores 9.0/10 on Booking.com and 4.5/5 on Google.

How many guest reviews were analysed for Hotel Jakobwirt?

HotelShortlist analysed 60 guest reviews for Hotel Jakobwirt to build this verified profile.

Is Hotel Jakobwirt a 4-star hotel?

Yes — Hotel Jakobwirt is a 4-star property in Kitzbühel.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Kitzbühel

Hotel Jakobwirt

Name: Hotel Jakobwirt
Address: Kitzbühel

★★★★

9.0

Booking score

4.5

Google rating

303

Total reviews

★★★★

Star rating

≈2015

Built / renovated

Nicole

Owner

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2015 ·Location 4.5

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Hotel Jakobwirt Worth It? The Honest Verdict

9.0/10 Booking.com4.5/5 Google60 reviews read4-star

As of 22 August 2026, 60 guest reviews give Hotel Jakobwirt 9.0/10 on Booking.com and 4.5/5 on Google.

Most-repeated praise: Exceptionally friendly, helpful, and welcoming staff who go out of their way to assist with trip planning, local attractions, and creating a warm atmosphere throughout the stay 28 reviews.

Complaints

Noise and Room Complaints at Hotel Jakobwirt: Which Rooms to Avoid

Missing bathroom and toilet doors in rooms (advertised doors never arrived) causing severe privacy violations with no meaningful apology or compensation offered despite complaints
Multiple missing standard 4-star amenities including in-room safes, bathroom toiletries, and unreasonable surcharge of €2.50 per coffee capsule despite high nightly rate
Poor housekeeping with muddy floors not cleaned during 3-day stay despite two calls to reception requesting cleaning service

Rooms to avoid

Rooms facing street/road experience traffic noise when windows open
Ground floor or side rooms closer to main road more affected by noise

What guests praise

Hotel Jakobwirt Reviews — What Guests Actually Say vs the Marketing

Hotel Jakobwirt sells itself as a 4-star hotel. What guests repeat most:

Exceptionally friendly, helpful, and welcoming staff who go out of their way to assist with trip planning, local attractions, and creating a warm atmosphere throughout the stay 28 reviews
Generous, high-quality breakfast buffet with abundant fresh Austrian choices including breads, cheeses, yogurts, hot items, and good filter coffee 18 reviews
Excellent location in the heart of Westendorf village with direct walking access to ski lifts, shops, restaurants, and perfect for summer hiking and cycling activities 19 reviews

Method

How HotelShortlist Researched Hotel Jakobwirt

We read 60 public guest reviews of Hotel Jakobwirt, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-08-22. If you represent Hotel Jakobwirt and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally friendly, helpful, and welcoming staff who go out of their way to assist with trip planning, local attractions, and creating a warm atmosphere throughout the stay (28×)

Generous, high-quality breakfast buffet with abundant fresh Austrian choices including breads, cheeses, yogurts, hot items, and good filter coffee (18×)

Excellent location in the heart of Westendorf village with direct walking access to ski lifts, shops, restaurants, and perfect for summer hiking and cycling activities (19×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Missing bathroom and toilet doors in rooms (advertised doors never arrived) causing severe privacy violations with no meaningful apology or compensation offered despite complaints (1×)

Multiple missing standard 4-star amenities including in-room safes, bathroom toiletries, and unreasonable surcharge of €2.50 per coffee capsule despite high nightly rate (1×)

Poor housekeeping with muddy floors not cleaned during 3-day stay despite two calls to reception requesting cleaning service (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members se (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in fu (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Mem (1×)

5 more watch-outs are visible to members.

Parking note. Adequate — Public car park directly behind hotel mentioned positively; parking spaces available on-site per reviews.

What guests report

View

Corner suites and higher floors offer wraparound balconies with stunning mountain and village views; some rooms have excellent views

Bed & mattress

Beds consistently described as very comfortable with good quality mattresses

Bathroom & water

Excellent shower pressure and hot water; some rooms feature separate bath, shower, and infrared cabin

Breakfast

High-quality Austrian buffet with excellent variety, fresh products, good filter coffee; one of the best breakfasts guests experienced

AC / heating

No air conditioning; hotel relies on ventilation and provided fans; can be warm in summer

Elevator

Available

Local knowledge

Reserve sauna 30 minutes in advance for private use instead of general access

Corner suites with wraparound balconies offer the best views and extra space; request during booking

In summer heat, open windows strategically and use provided fans; hotel lacks air conditioning

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Members see this finding in full Members see this finding in full Members see this finding in full Members

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Room intel

Noisy rooms to avoid

Rooms facing street/road experience traffic noise when windows open
Ground floor or side rooms closer to main road more affected by noise

Extra charges guests were surprised by

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Character & facilities

Design & character 3% of reviews mention design

400-year-old building retaining old Alpine charm while upgraded with modern interiors
Wooden beams visible in dining room, historic architectural elements preserved

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