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HotelShortlist rating
4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Lisbon

Memmo Alfama Design Hotels

★★★★
9.3
Booking score
4.6
Google rating
1,012
Total reviews
★★★★
Star rating
≈2014
Built / renovated
4+
Highest floor guests reported
1%
Noise mentions
Engine scores ·Newness ≈2014 ·Location 4.6
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Memmo Alfama Design Hotels Worth It? The Honest Verdict

9.3/10 Booking.com4.6/5 Google500 reviews read4-star

As of 13 October 2026, 500 guest reviews give Memmo Alfama Design Hotels 9.3/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptional rooftop terrace with breathtaking panoramic views of Alfama district, the Tagus River, and Lisbon's terracotta rooftops—widely considered one of the best views in the city 127 reviews.

Complaints

Noise and Room Complaints at Memmo Alfama Design Hotels: Which Rooms to Avoid

  • Rooms are significantly smaller than expected by Western standards, making them feel cramped for guests with larger luggage or those unused to European hotel proportions 22 reviews
  • Inconsistent rooftop bar service with long wait times (30-45+ minutes) for drinks and food orders, items forgotten or served incorrectly, staff appearing understaffed or overwhelmed despite few customers 12 reviews
  • Housekeeping failures including not emptying trash, not replacing dirty towels, not refilling water bottles, and entering rooms despite do-not-disturb signs without knocking 6 reviews
Rooms to avoid
  • Terrace rooms opening to shared rooftop with bar activity and guests
  • First floor terrace rooms affected by adjacent rooftop bar service
What guests praise

Memmo Alfama Design Hotels Reviews — What Guests Actually Say vs the Marketing

Memmo Alfama Design Hotels sells itself as a 4-star hotel. What guests repeat most:

  • Exceptional rooftop terrace with breathtaking panoramic views of Alfama district, the Tagus River, and Lisbon's terracotta rooftops—widely considered one of the best views in the city 127 reviews
  • Remarkably attentive, warm, and genuinely hospitable staff who consistently go above and beyond guest expectations, remember guests by name, provide excellent local recommendations, and handle special occasions thoughtfully 115 reviews
  • Excellent complimentary breakfast featuring fresh fruits, homemade yogurt and granola, pasteis de nata baked fresh daily in-house, made-to-order omelets and crepes, cold cuts, cheeses, and quality coffee 98 reviews
Room requests

Which Room Should You Ask For at Memmo Alfama Design Hotels?

Ask for
  • Rooms NOT on terrace level
  • Interior rooms away from rooftop bar and street noise
Method

How HotelShortlist Researched Memmo Alfama Design Hotels

We read 500 public guest reviews of Memmo Alfama Design Hotels, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-13. If you represent Memmo Alfama Design Hotels and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional rooftop terrace with breathtaking panoramic views of Alfama district, the Tagus River, and Lisbon's terracotta rooftops—widely considered one of the best views in the city (127×)
Remarkably attentive, warm, and genuinely hospitable staff who consistently go above and beyond guest expectations, remember guests by name, provide excellent local recommendations, and handle special occasions thoughtfully (115×)
Excellent complimentary breakfast featuring fresh fruits, homemade yogurt and granola, pasteis de nata baked fresh daily in-house, made-to-order omelets and crepes, cold cuts, cheeses, and quality coffee (98×)
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5 more positive findings visible to members.

Watch-outs · 8 recorded

Rooms are significantly smaller than expected by Western standards, making them feel cramped for guests with larger luggage or those unused to European hotel proportions (22×)
Inconsistent rooftop bar service with long wait times (30-45+ minutes) for drinks and food orders, items forgotten or served incorrectly, staff appearing understaffed or overwhelmed despite few customers (12×)
Housekeeping failures including not emptying trash, not replacing dirty towels, not refilling water bottles, and entering rooms despite do-not-disturb signs without knocking (6×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in fu (5×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in f (5×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members s (3×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this fi (4×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this fi (1×)
5 more watch-outs are visible to members.
Parking note. Problematic — Hotel is accessed via narrow alley requiring either suitcase-dragging on cobblestones or valet service; Uber/taxi drivers often refuse to navigate the alley, forcing guests to walk with luggage.

What guests report

View
Corner rooms on upper floors with river and rooftop views best; terrace rooms have good sunset/sunrise views but limited privacy; some rooms have obstructed views or architectural features blocking windows
Bed & mattress
Very comfortable mattresses and quality linens; twin beds sometimes just pushed together without mattress connector causing gaps
Bathroom & water
Excellent water pressure and hot water; spacious showers suitable for tall guests; glass and curtain partition between bathroom and bedroom offers limited privacy
Wi-Fi
Generally weak signal in rooms; some guests reported inability to connect despite hotel having WiFi system
Breakfast
Exceptional—fresh, diverse, high-quality with homemade items and made-to-order options; included in stay; service can be disorganized
AC / heating
Reliable modern AC/heating system that works effectively and maintains comfortable sleeping temperature

Local knowledge

Request a room NOT on the terrace level if you value privacy—terrace room balconies open directly onto the shared rooftop area where other guests can see into your space
Arrive by taxi/Uber directly to hotel entrance rather than meeting at nearby street—drivers often drop at wrong alley; ask reception for correct address before arrival
Rooftop bar does NOT accept walk-ins without reservation during busy times; book ahead or arrive before 5pm
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full
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Room intel

Quiet rooms / wings
  • Rooms NOT on terrace level
  • Interior rooms away from rooftop bar and street noise
Noisy rooms to avoid
  • Terrace rooms opening to shared rooftop with bar activity and guests
  • First floor terrace rooms affected by adjacent rooftop bar service
Extra charges guests were surprised by
  • Members see this finding in full Members see this finding in full Members see this finding
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  • Members see this finding in full Members see this finding in full M
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Character & facilities

Design & character 13% of reviews mention design
  • Modern boutique hotel with chic, rustic, minimalist aesthetic
  • Thoughtful incorporation of historic bakery architecture and original period walls
  • Scandinavian-influenced clean lines with attention to architectural detail throughout
Gym & fitness Basic
  • Lower ground floor fitness corner with weights (10-20lb), sandbag weights (spilling sand), peloton, treadmill, bike
  • Equipment sometimes broken or missing
  • Adequate for basic workouts but limited selection
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Questions about Memmo Alfama Design Hotels

How is Memmo Alfama Design Hotels rated?
Memmo Alfama Design Hotels scores 9.3/10 on Booking.com and 4.6/5 on Google.
How many guest reviews were analysed for Memmo Alfama Design Hotels?
HotelShortlist analysed 500 guest reviews for Memmo Alfama Design Hotels to build this verified profile.
Is Memmo Alfama Design Hotels a 4-star hotel?
Yes — Memmo Alfama Design Hotels is a 4-star property in Lisbon.
What do guests love about Memmo Alfama Design Hotels?
The most-mentioned positive in guest reviews: Exceptional rooftop terrace with breathtaking panoramic views of Alfama district, the Tagus River, and Lisbon's terracotta rooftops—widely considered one of the best views in the city
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How Memmo Alfama Design Hotels Compares to Other Lisbon Hotels

Memmo Alfama Design Hotels: Booking.com 9.3/10, 4-star. Other researched hotels in Lisbon:

See all verified hotels in Lisbon →

Review data verified & refreshed 2026-10-13.