How is Numa Lisbon Anjos rated?

Numa Lisbon Anjos scores 9.0/10 on Booking.com and 4.4/5 on Google.

How many guest reviews were analysed for Numa Lisbon Anjos?

HotelShortlist analysed 219 guest reviews for Numa Lisbon Anjos to build this verified profile.

Is Numa Lisbon Anjos a 4-star hotel?

Yes — Numa Lisbon Anjos is a 4-star property in Lisbon.

How do I get the member rate?

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HotelShortlist rating

1.5/5

Not on the HotelShortlist: Noise complaints in 5% of guest reviews; Guests report hidden fees.

Lisbon

Numa Lisbon Anjos

Name: Numa Lisbon Anjos
Address: Lisbon

★★★★

9.0

Booking score

4.4

Google rating

218

Total reviews

★★★★

Star rating

≈2024

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2024 ·Location 4.4

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Numa Lisbon Anjos Worth It? The Honest Verdict

9.0/10 Booking.com4.4/5 Google219 reviews read4-star

As of 13 October 2026, 219 guest reviews give Numa Lisbon Anjos 9.0/10 on Booking.com and 4.4/5 on Google.

Most-repeated praise: Modern, spacious rooms with tasteful minimalist design, high-quality furnishings, and full apartment-style kitchenettes (fridge, Nespresso machine, induction cooktop, sink, dishes) that feel like home rather than a typical hotel room. 68 reviews.

Complaints

Noise and Room Complaints at Numa Lisbon Anjos: Which Rooms to Avoid

Critical safety failure during 3am fire alarm: no on-site staff, no security, no fire authority present for 39 minutes, with defective in-room alarm notification system (only AC panel flashed error code), leaving guests confused and evacuated outside without guidance. 2 reviews
Severely inadequate customer support response times (1-1.5 hours for noise complaints, 15+ minutes for room access issues) and reliance on unhelpful AI chatbot that loops script responses without escalating to human agents who never materialize. 6 reviews
Unannounced room entries by housekeeping staff despite repeated requests and no 'Do Not Disturb' signage system, causing privacy violations and guest distrust, compounded by staff dismissing concerns. 3 reviews

Rooms to avoid

Ground floor rooms (Level -1) directly exposed to street noise, traffic, bar operations, and external disturbances including homeless encampments outside windows
Street-facing rooms on any floor experience persistent traffic noise, construction drilling, and bar noise until early morning hours

What guests praise

Numa Lisbon Anjos Reviews — What Guests Actually Say vs the Marketing

Numa Lisbon Anjos sells itself as a 4-star hotel. What guests repeat most:

Modern, spacious rooms with tasteful minimalist design, high-quality furnishings, and full apartment-style kitchenettes (fridge, Nespresso machine, induction cooktop, sink, dishes) that feel like home rather than a typical hotel room. 68 reviews
Fully automated and contactless digital check-in/check-out via app with PIN code access to building, elevator, and room door, making arrival and departure seamless regardless of time of day. 64 reviews
Excellent cleanliness throughout common areas and rooms, with spotless bathrooms featuring large rain showers, quality toiletries, and modern fixtures that exceed typical 4-star expectations. 61 reviews

Room requests

Which Room Should You Ask For at Numa Lisbon Anjos?

Ask for

Higher floors (5-7) reported as quieter with better soundproofing toward external street noise
Interior-facing or non-street-side rooms recommended for noise-sensitive guests

Method

How HotelShortlist Researched Numa Lisbon Anjos

We read 219 public guest reviews of Numa Lisbon Anjos, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-13. If you represent Numa Lisbon Anjos and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Modern, spacious rooms with tasteful minimalist design, high-quality furnishings, and full apartment-style kitchenettes (fridge, Nespresso machine, induction cooktop, sink, dishes) that feel like home rather than a typical hotel room. (68×)

Fully automated and contactless digital check-in/check-out via app with PIN code access to building, elevator, and room door, making arrival and departure seamless regardless of time of day. (64×)

Excellent cleanliness throughout common areas and rooms, with spotless bathrooms featuring large rain showers, quality toiletries, and modern fixtures that exceed typical 4-star expectations. (61×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Mem(47×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Critical safety failure during 3am fire alarm: no on-site staff, no security, no fire authority present for 39 minutes, with defective in-room alarm notification system (only AC panel flashed error code), leaving guests confused and evacuated outside without guidance. (2×)

Severely inadequate customer support response times (1-1.5 hours for noise complaints, 15+ minutes for room access issues) and reliance on unhelpful AI chatbot that loops script responses without escalating to human agents who never materialize. (6×)

Unannounced room entries by housekeeping staff despite repeated requests and no 'Do Not Disturb' signage system, causing privacy violations and guest distrust, compounded by staff dismissing concerns. (3×)

5 more watch-outs are visible to members.

What guests report

View

Rooms on higher floors (6-7) overlook Lisbon hills and cityscape with distant views of landmarks; lower floors and street-facing rooms have limited views; ground floor rooms face street directly with privacy concerns

Bed & mattress

Large, comfortable beds (200×160cm mentioned) with quality mattresses; one report of bed with dent and another of extremely squeaky/noisy bed frame throughout stay

Bathroom & water

Large, modern bathrooms with powerful rain shower heads and excellent water pressure; extensive toiletries provided (shampoo, conditioner, shower gel, body lotion); one report of broken shower gel dispenser

Wi-Fi

Powerful, fast WiFi throughout building; one critical report of WiFi failure in room 706 for 2+ days with no resolution or room change offered

Breakfast

Not served on-site; delivered fresh daily at partner café (DoBeco/Boca) approximately 500m away (10-minute walk uphill); weekend crowds and limited table availability; limited menu choice for hotel guests; quality praised when accessed but inconvenient location and no guaranteed seating

AC / heating

Individual room climate control with separate thermostat per room; generally reliable cooling in summer months; one report of unresolved AC malfunction across multiple rooms; one report of AC unit noisy during operation

Elevator

Unreliable

Local knowledge

Download the Numa app BEFORE arrival to ensure smooth digital check-in and access to room unlock codes.

Request a room on a higher floor (6+) or away from the street side to minimize traffic noise and street-level disturbances.

Breakfast is NOT on-site but at a partner café (DoBeco) about 500m uphill; go early on weekends as tables fill quickly.

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Room intel

Quiet rooms / wings

Higher floors (5-7) reported as quieter with better soundproofing toward external street noise
Interior-facing or non-street-side rooms recommended for noise-sensitive guests

Noisy rooms to avoid

Ground floor rooms (Level -1) directly exposed to street noise, traffic, bar operations, and external disturbances including homeless encampments outside windows
Street-facing rooms on any floor experience persistent traffic noise, construction drilling, and bar noise until early morning hours

Extra charges guests were surprised by

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Character & facilities

Design & character 16% of reviews mention design

Minimalist modern aesthetic with clean lines, neutral color palettes, and thoughtfully selected furnishings that feel intentional and curated rather than generic hotel decor
Apartment-style layout with integrated kitchenette, open living areas, and room configurations that feel more like temporary home than traditional hotel box
Attention to detail in fixture selection, lighting design, and spatial flow that guests consistently note as architecturally superior to comparable 4-star hotels

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