How is O Artista rated?

O Artista scores 10.0/10 on Booking.com and 2.8/5 on Google.

How many guest reviews were analysed for O Artista?

HotelShortlist analysed 71 guest reviews for O Artista to build this verified profile.

Is O Artista a 4-star hotel?

Yes — O Artista is a 4-star property in Lisbon.

How do I get the member rate?

HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

Assessment visible · Rates members only

HotelShortlist rating

4.5/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Lisbon

O Artista

Name: O Artista
Address: Lisbon

★★★★

10.0

Booking score

2.8

Google rating

Total reviews

★★★★

Star rating

≈2023

Built / renovated

Noise mentions

Engine scores ·Newness ≈2023 ·Location 2.8

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is O Artista Worth It? The Honest Verdict

10.0/10 Booking.com2.8/5 Google71 reviews read4-star

As of 6 October 2026, 71 guest reviews give O Artista 10.0/10 on Booking.com and 2.8/5 on Google.

Most-repeated praise: Exceptionally spacious, modern suites with separate bedrooms, full kitchens, multiple bathrooms, and luxurious living areas that feel more like private apartments than hotel rooms 12 reviews.

Complaints

What Do Guests Complain About at O Artista?

Ownership attempting to close historic 100-130 year old Ginjinha Sem Rival bar next door, perceived as destroying Lisbon's cultural heritage and local identity in favor of commercialization 13 reviews
Frequent incidents of guests being locked out of the hotel at night when reception is closed, with door access codes not sent via email and insufficient staff response to calls/bells 5 reviews
Breakfast service significantly below the quality and price point of the hotel, with complaints about limited variety, overcomlicated ordering system, and poor execution 5 reviews

What guests praise

O Artista Reviews — What Guests Actually Say vs the Marketing

O Artista sells itself as a 4-star hotel. What guests repeat most:

Exceptionally spacious, modern suites with separate bedrooms, full kitchens, multiple bathrooms, and luxurious living areas that feel more like private apartments than hotel rooms 12 reviews
Consistently praised comfortable, high-quality beds with premium pillows and excellent linens that deliver exceptional sleep quality 8 reviews
Perfect central location in historic Lisbon within walking distance to all major attractions, restaurants, Rossio train/metro station, and neighborhoods 14 reviews

Room requests

Which Room Should You Ask For at O Artista?

Ask for

Rooms with shutters and curtains provide complete blackout and soundproofing

Method

How HotelShortlist Researched O Artista

We read 71 public guest reviews of O Artista, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-06. If you represent O Artista and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally spacious, modern suites with separate bedrooms, full kitchens, multiple bathrooms, and luxurious living areas that feel more like private apartments than hotel rooms (12×)

Consistently praised comfortable, high-quality beds with premium pillows and excellent linens that deliver exceptional sleep quality (8×)

Perfect central location in historic Lisbon within walking distance to all major attractions, restaurants, Rossio train/metro station, and neighborhoods (14×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Ownership attempting to close historic 100-130 year old Ginjinha Sem Rival bar next door, perceived as destroying Lisbon's cultural heritage and local identity in favor of commercialization (13×)

Frequent incidents of guests being locked out of the hotel at night when reception is closed, with door access codes not sent via email and insufficient staff response to calls/bells (5×)

Breakfast service significantly below the quality and price point of the hotel, with complaints about limited variety, overcomlicated ordering system, and poor execution (5×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Membe (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members s (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this find (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full (1×)

5 more watch-outs are visible to members.

Parking note. Problematic — Free parking available but located 2-3 blocks away making it inconvenient for luggage; public parking nearby is expensive.

What guests report

View

Deluxe apartments feature views of São Jorge Castle; some rooms have balconies

Bed & mattress

High-quality, extremely comfortable beds with premium pillows and excellent linens

Bathroom & water

Multiple bathrooms in suites (some rooms have 2-3), excellent water pressure and hot water, soaker tubs available

Breakfast

Below hotel standard quality; limited variety; complicated ordering system; skip it and eat at surrounding restaurants instead

AC / heating

Excellent working, quiet climate control with reliable heating; automatic shutdown at night in some rooms caused stuffiness

Elevator

Available

Local knowledge

Request the room key code at check-in, not just relying on email delivery—arrive before 23:00 reception closes or you may be locked out

Skip the hotel breakfast (rated consistently below hotel standard) and eat at the abundant quality restaurants within walking distance

Ask staff to prepare a packed breakfast box if you have an early morning tour—they do this helpfully and it saves time

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Room intel

Quiet rooms / wings

Rooms with shutters and curtains provide complete blackout and soundproofing

Extra charges guests were surprised by

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Character & facilities

Design & character 4% of reviews mention design

Modern boutique hotel with beautiful, unusual artistic design
Mix of classic with modern convenience in interior design
Hotel design described as very beautiful and extraordinary (German review)

Family facilities

Family suites with multiple bedrooms and bathrooms for privacy
Kitchen facilities in suites for preparing meals and snacks
Spacious living areas where children can play and families can relax together
Staff willing to prepare packed breakfast boxes for families with early activities

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