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HotelShortlist rating
1/5

Not on the HotelShortlist: Noise complaints in 11% of guest reviews; Guests report hidden fees.

Lisbon

Turim Marques Hotel

★★★★
10.0
Booking score
4.2
Google rating
1,755
Total reviews
★★★★
Star rating
≈2017
Built / renovated
4+
Highest floor guests reported
11%
Noise mentions
Engine scores ·Newness ≈2017 ·Location 4.2
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Turim Marques Hotel Worth It? The Honest Verdict

10.0/10 Booking.com4.2/5 Google125 reviews read4-star

As of 6 October 2026, 125 guest reviews give Turim Marques Hotel 10.0/10 on Booking.com and 4.2/5 on Google.

Most-repeated praise: Exceptionally friendly and professional staff who go out of their way to help with restaurant recommendations, local tips, and special occasions like birthdays 28 reviews.

Complaints

Noise and Room Complaints at Turim Marques Hotel: Which Rooms to Avoid

  • WiFi unreliable and extremely slow, frequently disconnecting and making remote work or video calls impossible 16 reviews
  • Centrally controlled air conditioning that cannot be adjusted by guests; AC turned off entirely during winter despite rooms becoming dangerously hot 18 reviews
  • Shower systems with erratic temperature fluctuations, poor drainage, difficult tap operation, and inadequate water pressure 12 reviews
Rooms to avoid
  • Rooms adjacent to elevator experience constant noise
  • Street-facing rooms exposed to traffic, trash trucks, and service vehicles
  • Third floor next to elevator reported as noisy
What guests praise

Turim Marques Hotel Reviews — What Guests Actually Say vs the Marketing

Turim Marques Hotel sells itself as a 4-star hotel. What guests repeat most:

  • Exceptionally friendly and professional staff who go out of their way to help with restaurant recommendations, local tips, and special occasions like birthdays 28 reviews
  • Spacious, modern, well-appointed rooms with comfortable beds and generous bathrooms larger than typical European hotels 25 reviews
  • Prime central location near metro, shopping avenues, tourist attractions, and restaurants within easy walking distance 32 reviews
Room requests

Which Room Should You Ask For at Turim Marques Hotel?

Ask for
  • First floor (above lobby) reported as quiet from street noise
  • Rooms away from elevator and hallway have better soundproofing
Method

How HotelShortlist Researched Turim Marques Hotel

We read 125 public guest reviews of Turim Marques Hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-06. If you represent Turim Marques Hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally friendly and professional staff who go out of their way to help with restaurant recommendations, local tips, and special occasions like birthdays (28×)
Spacious, modern, well-appointed rooms with comfortable beds and generous bathrooms larger than typical European hotels (25×)
Prime central location near metro, shopping avenues, tourist attractions, and restaurants within easy walking distance (32×)
Members see this finding in full Members see this finding in full Members see this finding in full M(18×)
Members see this finding in full Members see this finding in full Members see this finding in full Mem(12×)
Members see this finding in full Members see this finding in full Members see this finding (16×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see t(14×)
Members see this finding in full Members see this finding in full Members see this finding in full Membe(8×)
5 more positive findings visible to members.

Watch-outs · 8 recorded

WiFi unreliable and extremely slow, frequently disconnecting and making remote work or video calls impossible (16×)
Centrally controlled air conditioning that cannot be adjusted by guests; AC turned off entirely during winter despite rooms becoming dangerously hot (18×)
Shower systems with erratic temperature fluctuations, poor drainage, difficult tap operation, and inadequate water pressure (12×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see thi (11×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (13×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (14×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (9×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this (10×)
5 more watch-outs are visible to members.
Parking note. Problematic — Parking garage full on arrival, limited street parking, meter payment required, no hotel validation offered.

What guests report

View
Minimal views; rooms are interior-focused with little to no window scenery mentioned
Bed & mattress
Mattresses generally comfortable but pillows are thin, flat, and uncomfortable; some pillows cause neck pain
Bathroom & water
Spacious and modern with generous size; however, shower temperature fluctuates wildly, poor drainage, difficult tap controls, and inconsistent hot water pressure
Wi-Fi
Unreliable and slow; frequently disconnects, impossible for remote work or video calls; slow even in lobby areas
Breakfast
Good quality with varied fresh options including pastries, fruits, breads, and eggs; however, instant coffee only, fried eggs/omelettes cost extra, limited juice selection
AC / heating
Major issue: centrally controlled, guests cannot adjust; AC turned off entirely during winter despite rooms becoming hot; heating-only mode during winter creates sauna-like conditions
Elevator
Available

Local knowledge

Request a room away from the elevator and street-facing sides to minimize noise disruption
Ask for a room on a higher floor for better quiet and light conditions
Bring your own water bottle; complimentary water is limited and charged at €3.50
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Members see this finding in full Members see this finding in full Members see this finding in full Members se
Members see this finding in full Members see this finding in full Members see this finding in full Me
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Room intel

Quiet rooms / wings
  • First floor (above lobby) reported as quiet from street noise
  • Rooms away from elevator and hallway have better soundproofing
Noisy rooms to avoid
  • Rooms adjacent to elevator experience constant noise
  • Street-facing rooms exposed to traffic, trash trucks, and service vehicles
  • Third floor next to elevator reported as noisy
Extra charges guests were surprised by
  • Members see this finding in full Members see
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Character & facilities

Design & character 5% of reviews mention design
  • Modern, sleek aesthetic with dark wood and marble finishes
  • Elegant contemporary interiors with stylish decor and thoughtful touches
  • Beautiful plush design elements though some rooms lack artwork and feel bare
Family facilities
  • Cots provided for infants upon request
  • Spacious rooms suitable for families with luggage
  • Ground-floor accessibility with helpful staff assistance
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Questions about Turim Marques Hotel

How is Turim Marques Hotel rated?
Turim Marques Hotel scores 10.0/10 on Booking.com and 4.2/5 on Google.
How many guest reviews were analysed for Turim Marques Hotel?
HotelShortlist analysed 125 guest reviews for Turim Marques Hotel to build this verified profile.
Is Turim Marques Hotel a 4-star hotel?
Yes — Turim Marques Hotel is a 4-star property in Lisbon.
What do guests love about Turim Marques Hotel?
The most-mentioned positive in guest reviews: Exceptionally friendly and professional staff who go out of their way to help with restaurant recommendations, local tips, and special occasions like birthdays
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How Turim Marques Hotel Compares to Other Lisbon Hotels

Turim Marques Hotel: Booking.com 10.0/10, 4-star. Other researched hotels in Lisbon:

See all verified hotels in Lisbon →

Review data verified & refreshed 2026-10-06.