Verdict
Is Solar dos Mouros Worth It? The Honest Verdict
9.2/10 Booking.com4.4/5 Google394 reviews read4-star
As of 13 October 2026, 394 guest reviews give Solar dos Mouros 9.2/10 on Booking.com and 4.4/5 on Google.
Most-repeated praise: Exceptionally friendly, professional, and attentive staff—especially Rio, François, and Bruno—who consistently go above and beyond by carrying luggage up multiple flights of stairs, arranging early breakfasts, providing detailed local recommendations, and treating guests like long-time friends. 87 reviews.
Complaints
Noise and Room Complaints at Solar dos Mouros: Which Rooms to Avoid
- Overpriced restaurant food that is mediocre, bland, or poorly executed (tough steaks, dry chicken, cold pasta, frozen chicken full of water) despite high prices of €15–24 per dish, making dining on-site poor value. 21 reviews
- No elevator and exhausting access via 132+ steep, narrow, and unevenly spaced stairs to reach upper-floor rooms, making the hotel completely unsuitable for elderly guests, those with mobility issues, or families with heavy luggage. 18 reviews
- Cleanliness issues including stained bed sheets, dirty towels, black stains on walls and doors, musty smells, and a fish-like odor throughout the premises in some rooms, contradicting the hotel's otherwise spotless reputation. 6 reviews
Rooms to avoid
- Lower rooms near entrance, kitchen, and corner areas potentially noisier
- Street-facing rooms on lower floors subject to nighttime street noise (traffic, pedestrians, entertainment venues)
- Room 4 on mezzanine level reportedly has odd noises and unusual acoustic properties
What guests praise
Solar dos Mouros Reviews — What Guests Actually Say vs the Marketing
Solar dos Mouros sells itself as a 4-star hotel. What guests repeat most:
- Exceptionally friendly, professional, and attentive staff—especially Rio, François, and Bruno—who consistently go above and beyond by carrying luggage up multiple flights of stairs, arranging early breakfasts, providing detailed local recommendations, and treating guests like long-time friends. 87 reviews
- Breathtaking panoramic views of Lisbon, the Tagus River, the 25 April Bridge, and St. George's Castle visible from most rooms and the terrace, with morning and sunset spectacles that justify the premium location. 76 reviews
- Prime location in the heart of Alfama district, steps away from St. George's Castle and major historical landmarks, with easy walking access to restaurants, metro, trams, and tourist attractions. 68 reviews
Room requests
Which Room Should You Ask For at Solar dos Mouros?
Ask for
- Room 6 praised for spaciousness and views
- Upper floors generally quieter despite street location
- Rooms away from main street entrance and kitchen area reported as quieter
Method
How HotelShortlist Researched Solar dos Mouros
We read 394 public guest reviews of Solar dos Mouros, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-13. If you represent Solar dos Mouros and believe something here is wrong, write to members@hotelshortlist.com and we will review it.