How is Info Hotel rated?

Info Hotel scores 9.1/10 on Booking.com and 4.4/5 on Google.

How many guest reviews were analysed for Info Hotel?

HotelShortlist analysed 174 guest reviews for Info Hotel to build this verified profile.

Is Info Hotel a 3-star hotel?

Yes — Info Hotel is a 3-star property in Rubuliai.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

1.5/5

Not on the HotelShortlist: Noise complaints in 5% of guest reviews; Guests report hidden fees.

Rubuliai

Info Hotel

Name: Info Hotel
Address: Rubuliai

★★★

9.1

Booking score

4.4

Google rating

231

Total reviews

★★★

Star rating

Highest floor guests reported

Noise mentions

Engine scores ·Location 4.4

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Info Hotel Worth It? The Honest Verdict

9.1/10 Booking.com4.4/5 Google174 reviews read3-star

As of 20 August 2026, 174 guest reviews give Info Hotel 9.1/10 on Booking.com and 4.4/5 on Google.

Most-repeated praise: Exceptionally warm, welcoming, and professional staff who are remembered by name and consistently deliver outstanding personalized service with genuine friendliness 34 reviews.

Complaints

Noise and Room Complaints at Info Hotel: Which Rooms to Avoid

Severe cleanliness issues with worn, stained furniture, dirty bed coverings, and shabby upkeep that contradicts the hotel's standards 3 reviews
Deteriorating building condition with non-functional shower water pressure and worn-out facilities that are outdated and neglected 3 reviews
No WiFi available, which is a critical modern amenity that guests expect and miss during their stay 2 reviews

Rooms to avoid

Rooms facing the street (near busy road)
Rooms in older building section near neighboring street noise

What guests praise

Info Hotel Reviews — What Guests Actually Say vs the Marketing

Info Hotel sells itself as a 3-star hotel. What guests repeat most:

Exceptionally warm, welcoming, and professional staff who are remembered by name and consistently deliver outstanding personalized service with genuine friendliness 34 reviews
Excellent value for money—a clean, modern, comfortable 3-star hotel at budget prices that far exceeds expectations for the cost 28 reviews
Spotlessly clean rooms and common areas with attention to detail and daily housekeeping that guests consistently praise 25 reviews

Method

How HotelShortlist Researched Info Hotel

We read 174 public guest reviews of Info Hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-08-20. If you represent Info Hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm, welcoming, and professional staff who are remembered by name and consistently deliver outstanding personalized service with genuine friendliness (34×)

Excellent value for money—a clean, modern, comfortable 3-star hotel at budget prices that far exceeds expectations for the cost (28×)

Spotlessly clean rooms and common areas with attention to detail and daily housekeeping that guests consistently praise (25×)

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Members see this finding in full Members see this finding in full Members see this findi(12×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Severe cleanliness issues with worn, stained furniture, dirty bed coverings, and shabby upkeep that contradicts the hotel's standards (3×)

Deteriorating building condition with non-functional shower water pressure and worn-out facilities that are outdated and neglected (3×)

No WiFi available, which is a critical modern amenity that guests expect and miss during their stay (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Mem (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this find (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members (1×)

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5 more watch-outs are visible to members.

Parking note. Adequate — Free parking available on-site; multiple reviews praise it, though one notes it's small and may be tight during peak season.

What guests report

View

Some rooms face dumpsters; rooms in newer section preferred

Bed & mattress

Comfortable beds and sofa-beds; some reports of softer mattresses and worn beds

Bathroom & water

Poor water pressure in some rooms; hot water available; basic but functional

Wi-Fi

Available but unreliable; one review mentions lack of WiFi entirely

Breakfast

Simple but adequate; available on request for extra charge; same meals daily may feel repetitive

AC / heating

No air conditioning; only fans provided; heating available in winter

Local knowledge

Request breakfast at the time of booking rather than expecting it included; it's available on request and worth the extra charge

Arrive early if possible—staff will prepare your room as soon as available, even before official check-in time

The swimming pool and Basanavičiaus street are within easy walking distance; beach is farther but accessible on foot

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Room intel

Noisy rooms to avoid

Rooms facing the street (near busy road)
Rooms in older building section near neighboring street noise

Extra charges guests were surprised by

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Character & facilities

Family facilities

Spacious rooms suitable for groups of 4
Swimming pool nearby (Palanga public pool)
Family and double rooms available
Suitable for families with children

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