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HotelShortlist rating
1/5

Not on the HotelShortlist: Noise complaints in 11% of guest reviews; Guests report hidden fees.

Kitzbühel

Das Reisch

★★★★
9.2
Booking score
4.7
Google rating
453
Total reviews
★★★★
Star rating
≈2015
Built / renovated
3+
Highest floor guests reported
11%
Noise mentions
Engine scores ·Newness ≈2015 ·Location 4.7
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Das Reisch Worth It? The Honest Verdict

9.2/10 Booking.com4.7/5 Google120 reviews read4-star

As of 28 September 2026, 120 guest reviews give Das Reisch 9.2/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Exceptionally warm and attentive staff across all departments (reception, dining, housekeeping, bar) who treat guests like family and consistently go above and beyond with personalized service and thoughtful gestures 68 reviews.

Complaints

Noise and Room Complaints at Das Reisch: Which Rooms to Avoid

  • Serious hospitality disconnect where staff displayed visible indifference or rudeness to guests (unwelcoming check-in, dismissive bar waiters, neglectful toward children, treated local guests poorly compared to perceived wealthy tourists) 2 reviews
  • Persistent nighttime noise disturbance from opposite nightclub (Londoner) and street-level bars with parties continuing until 3–4 AM, audible through windows even when closed, severely disrupting sleep despite double glazing 13 reviews
  • Poor room sound insulation with wood flooring throughout that transmits every footstep, chair movement, and conversation from adjacent rooms and hallways, making sleep difficult and creating constant auditory intrusions 2 reviews
Rooms to avoid
  • Front-facing rooms (opposite Londoner nightclub)
  • Street-side rooms facing nightlife venues
  • Rooms above kitchen area
What guests praise

Das Reisch Reviews — What Guests Actually Say vs the Marketing

Das Reisch sells itself as a 4-star hotel. What guests repeat most:

  • Exceptionally warm and attentive staff across all departments (reception, dining, housekeeping, bar) who treat guests like family and consistently go above and beyond with personalized service and thoughtful gestures 68 reviews
  • Outstanding breakfast buffet offering abundant variety, fresh-baked breads, regional specialties, and excellent presentation that consistently earns praise as among the best ever experienced 52 reviews
  • Excellent restaurant with refined Alpine cuisine, high-quality ingredients, generous portions, skilled preparation, and attentive table service that rivals top establishments in the region 48 reviews
Room requests

Which Room Should You Ask For at Das Reisch?

Ask for
  • Rear/backside rooms away from street
  • Rooms with balconies on back side
  • Upper floors (3rd floor Legend rooms mentioned)
Method

How HotelShortlist Researched Das Reisch

We read 120 public guest reviews of Das Reisch, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-28. If you represent Das Reisch and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm and attentive staff across all departments (reception, dining, housekeeping, bar) who treat guests like family and consistently go above and beyond with personalized service and thoughtful gestures (68×)
Outstanding breakfast buffet offering abundant variety, fresh-baked breads, regional specialties, and excellent presentation that consistently earns praise as among the best ever experienced (52×)
Excellent restaurant with refined Alpine cuisine, high-quality ingredients, generous portions, skilled preparation, and attentive table service that rivals top establishments in the region (48×)
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5 more positive findings visible to members.

Watch-outs · 8 recorded

Serious hospitality disconnect where staff displayed visible indifference or rudeness to guests (unwelcoming check-in, dismissive bar waiters, neglectful toward children, treated local guests poorly compared to perceived wealthy tourists) (2×)
Persistent nighttime noise disturbance from opposite nightclub (Londoner) and street-level bars with parties continuing until 3–4 AM, audible through windows even when closed, severely disrupting sleep despite double glazing (13×)
Poor room sound insulation with wood flooring throughout that transmits every footstep, chair movement, and conversation from adjacent rooms and hallways, making sleep difficult and creating constant auditory intrusions (2×)
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5 more watch-outs are visible to members.
Parking note. Problematic — Small, crowded lot requiring guests to surrender car keys; checkout parking only until noon despite paid reservations; forced to pay extra for nearby paid lots.

What guests report

View
Front-facing rooms overlook church and mountains beautifully; specific room 202 highlighted for incredible views; back-facing rooms quieter but fewer views
Bed & mattress
Very comfortable, high quality, king-size beds consistently praised; one review noted some beds too soft/old and needing replacement
Bathroom & water
Spacious bathrooms with rain shower, double showers, generous mirrors, ample storage; excellent water pressure and hot water
Wi-Fi
Poor WiFi reliability in rooms (multiple guests reported weak connection); works better in common areas
Breakfast
Outstanding buffet with fresh-baked breads, regional specialties, abundant variety, excellent presentation; one guest noted reduced offerings during COVID era
AC / heating
No air conditioning; underfloor heating available; guests requested AC or fans during warm evenings; some rooms have balconies for ventilation

Local knowledge

Request rooms on the backside/rear of hotel away from street and nightclubs opposite (Londoner bar) for quiet sleep
If sensitive to noise, avoid front-facing rooms; rooms with balconies on back side are notably quieter
Kitchen closed Sundays and Mondays—dinner redirected to partner restaurants; plan ahead or book different nights
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Room intel

Quiet rooms / wings
  • Rear/backside rooms away from street
  • Rooms with balconies on back side
  • Upper floors (3rd floor Legend rooms mentioned)
Noisy rooms to avoid
  • Front-facing rooms (opposite Londoner nightclub)
  • Street-side rooms facing nightlife venues
  • Rooms above kitchen area
Extra charges guests were surprised by
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  • Members see this finding in full Members see this finding in full Members
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Character & facilities

Gym & fitness Basic
  • Single stationary bike, stepper, ergometer, treadmill, multi-function machine
  • Small token fitness corner with minimal equipment
  • Guests criticize alibi-level offerings inadequate for serious fitness
Family facilities
  • Described as family-oriented hotel in reviews
  • Children welcomed and accommodated
  • Family rooms available
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Questions about Das Reisch

How is Das Reisch rated?
Das Reisch scores 9.2/10 on Booking.com and 4.7/5 on Google.
How many guest reviews were analysed for Das Reisch?
HotelShortlist analysed 120 guest reviews for Das Reisch to build this verified profile.
Is Das Reisch a 4-star hotel?
Yes — Das Reisch is a 4-star property in Kitzbühel.
What do guests love about Das Reisch?
The most-mentioned positive in guest reviews: Exceptionally warm and attentive staff across all departments (reception, dining, housekeeping, bar) who treat guests like family and consistently go above and beyond with personalized service and thoughtful gestures
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How Das Reisch Compares to Other Kitzbühel Hotels

Das Reisch: Booking.com 9.2/10, 4-star. Other researched hotels in Kitzbühel:

See all verified hotels in Kitzbühel →

Review data verified & refreshed 2026-09-28.